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Precision Door Service

Garage Doors, Doors, Electrical

About us

Precision Garage Door Service serves greater Chicago and Northwestern Indiana. We provide the types of services one would expect from a locally-owned company, while ensuring the reliability and security of a national franchise company. At Precision, we fix garage doors right– with this singular focus we have pioneered the industry standard warranty for garage door repair. The training program we provide for our expert technicians is second to none in the garage door industry. Precision Garage Door Service is a full-service garage door company specializing in new garage door installation, garage door repair, replacement garage doors and repair of garage door openers.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Garage door repair Garage door installation & haul-away of old door Garage door replacement Opener repair Opener replacement Broken garage door springs Cable repair & replacement Broken or bent rollers Bent or misaligned tracks Noisy garage doors Replacement of sections or panels Garage door overhauls Tune-ups Maintenance & adjustments Inspections

Services we don't offer

Gates Commercial doors Retail parts

Amenities

Warranties
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7563 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
12%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 201-225 of 563 reviews

Wallace B.
07/2014
5.0
garage doors
  + -1 more
Service tech informed us of maintenance that should be done every six months. Door is operating well now and is much more quiet.
Description of Work: Garage door tune-up.Replace rollers lubricate door,.check motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
[Member name removed], Thank you for your business. Regards, Greg

Guy T.
06/2014
5.0
garage doors
  + -1 more
Extemely polite, professional and explained everything in terms I could understand as a layman. Provided several options and pricing for each option and offered guidance and advice. Very happy with the results
Description of Work: Rebuilt motors for garage doors, replaced broken spring, replaced rollers, replaced all cables. Performed maintenance on chains. Work was done on two doors, one single and one double

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Precision Door Service
[removed member name], Thank you for the review and for contacting us. regards, Greg

Chris P.
06/2014
1.0
garage doors
  + -1 more
Still trying to get my estimate
Description of Work: Had a tech come out to a property on 6/11 to provide an estimate on a new door. We have been waiting for the estimate for 12 days. I have called at least 7 times and all I ever get is the blanket statement of "we can take down your information and send our manager an email and he will get back to you" After my 2nd call today I was informed that the manager is out of town but does check his email and will get back to me.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Response from Precision Door Service
[member name removed], My apologies for the confusion, the estimate was sent out last Tuesday. Regards, Greg

Doreen B.
06/2014
5.0
garage doors
  + -1 more
Precision door called within a couple hours of buying their maintenance package. They were able to come out the next day which was the earliest I was available. Our garage door had become very noisy over the last year and finally would not open which is the reason I contacted them. We have an electronic garage door opener with a two-car garage. They told me the problem was a broken coil on the left side. They gave me an additional quote to fix the coil and replace the rollers which was in addition to the maintenance package I bought through Angie's. I felt the additional cost was fair and they had the job completed within 1-2 hours. The door is working great and is as quiet as can be. The workman was polite, knowledgable, and very professional. I will definitely use them again in the future,
Description of Work: Replaced broken coils and maintenance of garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Precision Door Service
[member name removed], Thank you for the great review, we appreciate your business and for taking the time to let us know your thoughts! Thanks Again, Greg

Harold C.
06/2014
4.0
garage doors
  + -1 more
It went well. It was rather expensive but the service was good.
Description of Work: They replaced a garage door.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,500

Response from Precision Door Service
[member name removed], Thank you for your business! Regards, Greg

BJ T.
06/2014
5.0
electrician
  + -1 more
Top quality experience from start to finish. Called on 6/12 and set the service call for 6/13/14. The scheduler was upbeat, polite and efficient. Time was set for between 1& 5pm. The tech, Bobby, called around 12:30pm to let me know he was on his way. Bobby actually arrived about 5 minutes early. He inspected the whole door system and found that the only part that needed attention was the bracket/pivot where the lift arm attached to the door, which was bent and tearing away from the door's top panel. Bobby repaired the problem and lubricated the doors, in short order. The door now works better than ever. Bobby was cordial but professional and will not to recommend Precision Door Service to anyone who needs their garage door serviced.
Description of Work: Repaired and lubricated garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
[Member name removed], We appreciate your business and for the great comments. Thank you! Regards, Greg

Terry C.
06/2014
5.0
garage doors
  + -1 more
When I made this treatment the lady (Christine?) was very sympathetic to my time restraints as well as proper scheduling. The service tech was prompt, very knowledgeable and professional.
Description of Work: The gentleman that came out and performed the service was very helpful. He pointed out a future problem with my garage door that was very obvious that I'd missed. He also replaced to bad hinges at no added charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
(removed member name), Glad we were able to fix the hinge as well. Thank you for your business, we truly appreciate it. Regards, Greg

Vinay D.
06/2014
3.0
garage doors
  + -1 more
I bought Angles List deal for garage door tune up with free roller replacement. I asked the provider to perform the service as per the coupon I bought. Our garage door was making lot of sound and I thought roller replacement should fix it. The service provide came out as per scheduled time. He indicated that all the door joints are not in good conditions and they need to be replaced before he can provide the service I bought. He quoted $400 additional for this additional service. I was at work and did not have chance to see what others are quoting for the similar work and had to agree at that time. I felt that I was taken advantage of the situation. The work was done in about an hour and parts I could not imagine be more than $100. Ended up paying total of about $500.
Description of Work: Garage door tune up, roller replacement and replaced the hardware

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$500

Response from Precision Door Service
(removed member name), After, speaking with the technician and the additional work was done the door is no longer making the noise. We should of probably re-scheduled the appointment so, you could of been home at the time of the repair. Regards, Greg

Valerie M.
06/2014
5.0
garage doors
  + -1 more
Arrived before end of time frame given, friendly, knowledgeable and returned job site to original status.
Description of Work: temporarily fixed garage door until next scheduled appointment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$499

Response from Precision Door Service
(removed member name), Thank you for your business and thank you for taking the time to give us a review. Regards, Greg

Mario P.
06/2014
5.0
garage doors
  + -1 more
They were quick, responsive and professional. Had something in the way of the track and when we opened the door it bent the track and the door. The came out quickly and fixed the door and replaced the track, they even cleaned and lubed all the door hardware, excellent experience and a fair price.
Description of Work: Straightened door and replaced track.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Precision Door Service
[member name removed], Glad we were able to straighten out the track. Thank you for contacting us and thank you for the "A" rating. Regards, Greg

William S.
06/2014
1.0
garage doors
  + -1 more
I called to get a simple quote for a torsion spring replacement for a 2-car non-insulated steel garage door with no windows. They wouldn't give a price range over the phone and wanted to send a service tech out (already had received 2 quotes by phone ($200 - $250 installed) to replace both springs from other companies). This is an easy repair and any experienced garage door service company should be able to give you an estimate over the phone - especially if you give them the style of the door and the spec for the springs.
Description of Work: Nothing
Rating CategoryRating out of 5

Response from Precision Door Service
[member name removed], Good morning, I pulled the call log and listened to the call and customer service quoted $98-$260 per spring. I do apologize for any mis-communication there was. The reason for the range in pricing is there are many determining factors that go into determining which spring is used, ie style of the door, thickness of steel on the door, has the door been painted, or how many struts are on the door, to name a few. This is also, why we like a tech to look at the door. Regards, Greg

JAMES S.
05/2014
5.0
garage doors
  + -1 more
They were excellent! They showed up on time and were very polite, informative, fast, and neat. I would gladly use them again for any of my garage door needs.
Description of Work: I purchased a Big Deal for garage door tune-up plus roller replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
James, Thank you for you business and for taking the time to give us an A review. Regards, Greg

Joel G.
05/2014
5.0
garage doors
  + -1 more
Replaced the garage door opener and tuned up the garge door. Came within two hours of placing call. Did an excellent job. Was courteous and cleaned up after himself. What else can one ask! Excellent!!
Description of Work: Came to tune-up garage door at the same time my garage door opener failed.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Precision Door Service
[member name removed], Thank you for calling Precision for the Big Deal, we appreciate your business! Regards, Greg

mari B.
05/2014
4.0
garage doors
  + -1 more
It was ok. I paid $99 and the deal was supposed to be to put the rollers in and to adjust the door. My biggest concern was to adjust the door a little bit. When the guy got here, he did a fine job and put the rollers in no time. The he told that they didn’t adjust doors like mine. That was part of the biggest reason I called him. He told that I probably bought that at the other stores and I said yes because I work there. He told that he didn’t adjust those tracks. I saw that deal online for $79. It probably would have been a good deal for $79 but he didn’t adjust the door correctly and that was my main concern. I guess the deal was ok but I probably wouldn’t call him back again. It was a big deal purchase. In terms of responsiveness, it took him several months to get back to me. I had something set up for him in the fall and he didn’t come out. It was 4 or 5 months after I originally sent my request to him. He was here on time.
Description of Work: I used Precision Door Service to put the rollers in and to adjust the door.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

$99

J P.
05/2014
5.0
garage doors
  + -1 more
The service turned out fine, they were great. They were out within a couple of days. There were no additional charges for the service. They were really responsive, and they were really nice, and professional. I thought they were completely honest. I called them 3 or 5 days later again, and said they were calling to do our garage door. I asked him when I would have to do it again, and I asked him when I would do it again, and he was really honest, he said it was a lifetime guarantee, and I didn't need to do it again. The inside button was missing a cover, and he had a cover, so he put it for me for free. My kids were excited because we got a real opener now. They were a really great company.
Description of Work: I had purchased a big deal for Precision Door Service. The big deal was $100 for a garage door tune up, plus roller replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Precision Door Service
(removed member name), Thank you for the outstanding review!, We appreciate you giving us the opportunity to earn your business. Regards, Greg

Roger M.
05/2014
5.0
garage doors
  + -1 more
My experience was very good. There was absolutely no problem with them. I am very happy with them! They were all very professional.
Description of Work: I purchased the big deal for $99 for Garage Door Tune-Up PLUS Roller Replacement. We ended up replacing the entire garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Door Service
[member name removed], Thank you for taking the time to give us a review! Please give us a call if you need any other service done to your garage door. Regards, Greg

judith M.
05/2014
5.0
garage doors
  + -1 more
Was surprised that I did not get a call from Precision after I purchased the work on Angies List Deal, but I did get a message from Precision posted to my Angies List mailbox. It was to call them. When I did, I had to start from scratch and provide name, address and coupon code (which required re-logging into Angie's list to find it.) If a provider is going to need that code, Angie's should have a field for this in the work scheduling process, or the provider should make sure to ask for it in the initial message to call for the appointment. Dan called in the morning to report that he would arrive in about an hour, and was close enough to that arrival time. He inspected the door and found that it was a simple fix of reinserting the pull cord for the door back into the track, a 10 second repair. He was so nice about it, despite my humiliation. He told me I could keep the voucher for a time when I "really needed it." A decent guy, good experience, would definitely call them again.
Description of Work: Cord attached to rail was dislodged from track.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from Precision Door Service
[member name removed], I am glad Dan was able to help you, thank you for using Precision!! Regards, Greg

Michael D.
05/2014
5.0
garage doors
  + -1 more
The tech who came out was friendly and efficient. he explained the regular maintenance to me. Very good experience.
Description of Work: Did a check up on our garage door and replaced the bearings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
[member name removed], We are pleased that you gave us a A review, thank you and give us a call if you need anything. Regards, Greg

Greg C.
05/2014
1.0
garage doors
  + -1 more
Purchased the Garage Door tune up and scheduled the appointment. On the day of the appointment, they were a no show and no call to reschedule. Before the scheduled service date, I even called them for an estimate on replacing a garage door and opener for me. Though they showed up to look at the job, I have yet to receive a call or estimate on replacing the door and opener and it has been 2 weeks. Disappointed.
Description of Work: Purchased the Garage Door tune up and scheduled the appointment.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Response from Precision Door Service
[Member Name], In talking with the technician, he mentioned that he left the yellow carbon copy with you. The doors are in stock and we could put them up within 1 day. Please let me know how you would like to proceed, we do value your business. Regards, Greg

Elizabeth P.
05/2014
5.0
garage doors
  + -1 more
Mr Vasquez explained how my motor was older and there is a dent in the door that affects the performance. He did not try to pressure me into getting all new equipment, merely showed me that some parts will have to be replaced in the near future. The door is working perfectly now, when it is time to replace I will call this company and even request the same person.
Description of Work: checked all parts of the door, replaced rollers and oiled everything, found what the problem was and adjusted the motor. Showed me how everything worked, was very helpful. The man that came here really knows about door openers, very knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
[member name removed], Thank you so much for the time to book a call with us and to give us a excellent review! Regards, Greg

Dwayne S.
05/2014
5.0
garage doors
  + -1 more
The employees was fas! efficient and neat. He knew what he was doing and completed the job expeditiously. The rubber weather stripping was $250 and I felt that was overpriced.
Description of Work: Changed the rollers on three garage doors and replaced the weather-proof strips on the bottom of each door.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Precision Door Service
[member name removed], Thank you for using PDS and for taking the time to give us a review! Regards, Greg

gary A.
05/2014
5.0
garage doors
  + -1 more
Everything went fine, the repairman was there on time and even gave us a courtesy call to let us know he was on his way. He did an initial look over, explained what he was going to do for our package that we purchased regarding the rollers and then let us know about some other areas that could need looked at sooner than later and gave us a quote for those issues.
Description of Work: replaced garage door rollers, looked over the entire setup to ensure good working condition

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
[member name removed], Thank you very much for purchasing the Big Deal. If you have any further door issues please contact us. Regards, Greg

David H.
05/2014
5.0
garage doors
  + -1 more
Billy arrived right on time and got to work immediately. He fixed an issue I was having without hesitation and replaced all the rollers. He was very polite and extremely professional. I would definitely use them again.
Description of Work: Inspector garage door and replaced all the rollers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
Thank you for doing business with PDS, we appreciate the great review! Regards, Greg

kranti P.
05/2014
5.0
garage doors
  + -1 more
The person who showed up was a perfect gentlemen,He did a wonderful job and walked me through the current status of my garage door and what needs to be done in future.I will definitely call them for any upgrades in future.
Description of Work: Tune up and Replacement of the old metal or plastic garage door rollers with all new quiet white nylon ball bearing rollers

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
Thank you for giving us a great review, and please keep us in mind for your future needs. Regards, Greg

Sai C.
04/2014
5.0
garage doors
  + -1 more
What was most impressive was that they had promised a contact by Apr 14th, but contacted me on Apr 10th and finished my service by the 11th. It took about 30 minutes in all and the tech was prompt, courteous, and professional. I like people who under-promise and over-deliver rather than the other way round. All-in-all, it was a good experience.
Description of Work: Replaced the rollers and performed inspection of the Garage apparatus.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
(member name removed), Thank you for allowing us to service your door, and the great review. We try to get to our customers as quickly as possible. Regards, Greg

Contact information


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Electrical

FAQ

Precision Door Service is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Precision Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Precision Door Service does not offer free project estimates.
No, Precision Door Service does not offer eco-friendly accreditations.
No, Precision Door Service does not offer a senior discount.
Yes, Precision Door Service offers emergency services.
Yes, Precision Door Service offers warranties.
Precision Door Service offers the following services: Garage door repair Garage door installation & haul-away of old door Garage door replacement Opener repair Opener replacement Broken garage door springs Cable repair & replacement Broken or bent rollers Bent or misaligned tracks Noisy garage doors Replacement of sections or panels Garage door overhauls Tune-ups Maintenance & adjustments Inspections
Gates Commercial doors Retail parts

Contact information


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day