Precision Garage Door Service serves greater Chicago and Northwestern Indiana. We provide the types of services one would expect from a locally-owned company, while ensuring the reliability and security of a national franchise company.
At Precision, we fix garage doors right– with this singular focus we have pioneered the industry standard warranty for garage door repair. The training program we provide for our expert technicians is second to none in the garage door industry.
Precision Garage Door Service is a full-service garage door company specializing in new garage door installation, garage door repair, replacement garage doors and repair of garage door openers.
Business highlights
25 years of trusted experience
Emergency Services Offered
Services we offer
Garage door repair
Garage door installation & haul-away of old door
Garage door replacement
Opener repair
Opener replacement
Broken garage door springs
Cable repair & replacement
Broken or bent rollers
Bent or misaligned tracks
Noisy garage doors
Replacement of sections or panels
Garage door overhauls
Tune-ups
Maintenance & adjustments
Inspections
I have wood doors and they do not do a lot of work with wood doors. I need a specialist.
Description of Work: This was a Big Deal for garage door tune up.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$198
Response from Precision Door Service
[Member name removed], Thank you for your business. Regards, Greg
Jeffrey B.
10/2014
5.0
garage doors
 + -1 more
Very professional from start to finish. Did exactly as advertised. Did not try to up sell, add on at a Pointed out what might need to be serviced in the future. Would recommend them to anyone wanting garage door work done !
Description of Work: R & R garage door rollers,and adjust the track.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Precision Door Service
Hi [member name removed] , Thank you for your comments! We value your business and appreciate you taking the time to rate our service. Respectfully, Steve Hicks
Carol B.
10/2014
5.0
garage doors
 + -1 more
went well very friendly prompt and I like knowing who is coming to my door
Description of Work: changed rollers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Precision Door Service
[removed member name], We appreciate your business and appreciate the time for you to give us a review. Regards, Greg
cheryl V.
10/2014
5.0
garage doors
 + -1 more
Very well. I was very impressed by the professionalism of the job, the friendliness and knowledge of the Serviceman. He was prompt and finished when he thought he would. He worked really h****** straightening the bent framework...which helped to ensure the door works quietly.
Description of Work: Installed new springs, fixed framework arm which was bent
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$699
Response from Precision Door Service
[member name removed] , I am glad the tech did some additional work to make sure the door was working correctly. Thank you for your business! Regards, Greg
S G W.
09/2014
5.0
garage doors
 + -1 more
Dan was prompt, professional, friendly, and I felt honest also. He called 20 minutes before showing up, which was great! In fact, I called today to have the service done...talk about quick service! They will be my garage door people for all my needs in the future. One can't go wrong with this company! Five stars all the way*****!
Description of Work: Changed the rollers to nylon, sealed rollers. He adjusted the springs. He also adjusted the up and down on the door. He also lubricated the hinges.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Precision Door Service
[member name removed] We appreciate your business and the outstanding review you gave us. Thank you! Regards, Greg
D J B.
09/2014
5.0
garage doors
 + -1 more
It went fine, they were good, I was very happy. They even made some recommendations on some things for me.
Description of Work: I bought a Big Deal for a garage door tune-up plus roller replacement.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Precision Door Service
[removed member name], Thank you for your business, and thank you for taking the time to give us a great review! Regards, Greg
Raymond B.
09/2014
5.0
garage doors
 + -1 more
My experience was good. They were on time for the appointment. They were pleasant. They did everything they said they would do.
Description of Work: I purchased a deal for $99 for garage door tune-Up PLUS Roller Replacement. I had them fix a broken switch as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Precision Door Service
(removed member name), Thank you for your business! Regards, Greg
Andrew A.
09/2014
5.0
garage doors
 + -1 more
Good. He was on time and it was done fast, really fast. The door is quieter now.
Description of Work: lube the door and replace the old, rusty rollers
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Precision Door Service
[member name removed], We appreciate your comments and your business, thank you! Regards, Greg
Karen Jo K.
09/2014
5.0
garage doors, doors
 + 0 more
The service tech was very professional and took the time to explain everything to me during the review of the door tune-up. He even took the time to tell me how to know when the door is out of alignment. I was having issues with the door opener and he provided pricing to service it along with pricing for a new replacement. He didn?t push anything and said to call when I was ready.
Description of Work: Installed new rollers and door tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Precision Door Service
[Member name removed], Thank you for your business, we truly appreciate it. Regards, Greg
Darlene K.
08/2014
5.0
doors
 + -1 more
This big deal did not fit under what I needed but Kevin did a great job of giving me an estimate and letting me know what I needed to do to fix the problem.
Description of Work: Looked at my doors
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Precision Door Service
[member name removed], Thank you for your business and for taking the time to give us a review. Regards, Greg
Eddie B.
08/2014
5.0
garage doors
 + -1 more
The installation was great. Within a short amount of time, I had a great garage door opener installed and ready to use. I would definitely use this company again.
Description of Work: The provider came out to do a tuneup of my door. The service tech was very professional. I asked about garage door openers since mine was broken. He had several models. I selected a model and asked if he could install it on the spot. He said no problem and got to work. In the end, the provider performed the tune-up based on a Big Deal I purchased and installed a garage door opener based on my request.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$749
Response from Precision Door Service
[member name removed], Thank you for the great comments, we appreciate your business! Regards, Greg
Arunas B.
08/2014
5.0
garage doors
 + -1 more
after closing garage door in evening, the door spring broke and when it broke it was loud. looked on angieslist for a service provider and came across Precision. read through the reviews and looked at the area that they had serviced and those around me all rated them high. they have long hours 7 days a week and i needed the door fixed to get cars in and out. i called saturday am. about 730, set up the service call and already had an idea of costs from the call. i was told that they would be there between 11 and 3. they called about 1030 to say they were on the way and would be there in 20 to 30 minutes and did arrive on time. the technician and i looked it over and he told me what it needed and what it would cost, and gave him the green light. He did all the work including clean up in about an hour and half or so, and it worked better and quieter! Told me that the parts that were replaced were worn and the springs did not match (from another service provider repair over 5 years ago). got a limited liftetime warranty and good to go! These guys know what needed to be replaced and were respectful that pricing can be a challenge, however, if you can swing it, go with their recommendation,it is worth it in the long run. Well done and done in very timely manner. Don't be afraid to use these guys.
Description of Work: installed new garage door springs, center bearing, drums, cables, end plates and did door tune up including lube and new rollers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Precision Door Service
[member name removed], Thank you very much for the great review! We re pleased to have you as a customer! Regards, Greg
Jeff S.
08/2014
5.0
garage doors
 + -1 more
Called ahead to give me specific arrival time and was prompt; very professional. Offered me options, but was not pushy. Gave me advice on regular maintenance; answered all my questions.
Description of Work: Tested door balance, changed the rollers from metal to plastic, replaced spring, cables, and plates. Lubricated all appropriate parts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Precision Door Service
[member name removed], We are very appreciative of your business and for taking the time to give us a great review, thank you! Regards, Greg
Lokesh B.
08/2014
5.0
garage doors
 + -1 more
Arrived at the job site after 2 hrs of the scheduled time, because of previous job took longer than anticipated. Job completed in 1 hr. Replaced the old rollers with nylon rollers and lubed all the parts of the Garage door.
Description of Work: Bought the $99 deal to replace rollers and tune-up of garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$99
Response from Precision Door Service
[member name removed], Thank you for your business. Regards, Greg
Joseph T D.
08/2014
5.0
garage doors
 + -1 more
very well left good recommendations for future service
Description of Work: serviced the operation of garage door
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Precision Door Service
[member name removed], Thank you very much for doing business with us! Regards, Greg
Laura J.
08/2014
5.0
garage doors, doors
 + 0 more
kevin showed up after calling to say that he was on his way. He was professional and quick and thorough. When he was finished he explained what he had done.
Description of Work: He inspected the garage door components and replaced the rollers as the deal stated.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from Precision Door Service
[member name removed], Thank you for your business, and for taking the time to give us a very positive review! Regards, Greg
Michelle Z.
08/2014
5.0
garage doors
 + -1 more
Great - very professional, punctual and polite
Description of Work: Replaced rollers and inspected garage door track
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Response from Precision Door Service
[member name removed], We are very pleased you were happy with your service. Thank you for your business! Regards, Greg
David R.
07/2014
2.0
garage doors
 + -1 more
Bad experience; don't use them. We asked for a morning slot. They offered the work to be done between 9am to 1pm. My wife moved back her afternoon appointment. Then the fellow shows up at 1:15pm. Now my wife has to cancel her afternoon appointment. We have a garage door making noises and seemed to need maintenance based on prior experience with same issue. I spent $99 on $300 worth of value, figuring that would suffice. The guy spends 15 minutes and comes back in with a checklist says he's completed his work but the door is still off. He seems to admit that the maintenance package wasn't needed at all, rather we need to buy another $600 part or get a new door altogether. I'm only partially disappointed with the worker; I'd rather him be honest with me up-front after initial inspection to let me evaluate if we should carry on with the maintenance. That would be nice but he did what we paid him for. What makes me upset is the management. They probably sell way more of these $99 deals than is warranted by the customer base and can't manage the capacity for supplying the service. First, the entire thing took 15 minutes, yet my wife had to commit to a 4 hour window. Second, they didn't even make the 4 hour window on time. Third, after calling the company to address my grievance directly with the manager, I have yet to receive a phone call on the 2nd business day later. My advice, don't buy these Angies list maintenance deals. Find someone you can work with and cut a fair deal with that doesn't insist on a checklist. Hopefully they aren't run off a switchboard and can coordinate their own schedules independent of a failed pseudo flight control system. A wasted day and $99 later, we still have a crappy garage door.
Description of Work: Garage door maintenance
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$99
Response from Precision Door Service
[member name removed], I am truly sorry that you were not pleased with your service with us. I did speak with the technician and looked over the invoice that was written up as, well as the 25 point inspection. After, reviewing the 25 point inspection which we do with every customer to help them better understand how a door system works. I did notice that the tech did not pass the following items on your door - the motor gear in the operator, the drums, center bearing and the balance of the door. This may be the cause of why you are not happy with the way your door is operating. Which is why the tech offered you to do a re-build on the working parts of your door, which comes with a lifetime warranty. I do apologize that the tech was a tad bit late but, I do know that he did call saying that he was running behind due to the fact that his first job took longer than expected. Which is why we do a four hour window. We do not book any more than 4 calls a day for each tech, so they can spend ample time with each customer to do the job correctly and better help the customer understand what is going to be done. I am willing to accommodate you in fixing any problem that you are having. Please feel free to contact us at 708-474-6657. Regards, Greg
Michelle D.
07/2014
2.0
garage doors
 + -1 more
It did not go well! I did not expect to be charged for a service call to fix a problem resulting from service done a few months before. Before I had the "special" done the door closed fine --- after the service it did not close properly on one side and I had to manually close it. The fix took a few minutes and then I am charged $ 65.00 -- I even called the home office and talked to the girl who set up the appointment and asked why I wasn't told about the $65.00 fee -- she said they don't have to tell me there is a fee I feel the fix should have been done for no service fee! I would not have set up the appointment if I knew of the fee. I paid $99.00 for a service and then I was charged $65.00 for a 2 minute fix to a problem caused by the service. Bad business !!!!!!!!!!!!!!!!!!!
Description of Work: I had purchased the "special" tune-up special last summer/fall -- a technician came out as scheduled and checked the door, springs and replaced rollers etc. as stated in the special offer. The tech was very nice - prompt and professional and the job was completed and all seemed OK. I began to notice light coming in from outside on the left side on the floor. I would have to use my foot to push the door all the way down to a closed position. We had such a bad winter that I put off calling to have it checked and fixed. THIS WAS NOT HAPPENING BFORE THE SERVICE WAS PERFORMED!!!! I called in the spring an set up a follow up appointment to check the side of the door that was not closing properly. On June 2nd, 2014 the same technician showed up on time and was very nice and professional and fixed the problem in a few minutes. The door now closes all the way. Then the shocker ---- he said that will be $65.00 - I asked what for as the problem was a result of the service a few months ago. He agreed but said the company makes him charge the $65.00 service fee.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$65
Response from Precision Door Service
[member name removed], I am sorry for your unhappiness. If anything at all when new rollers are put in, it makes the door tighter to the frame of the garage not looser. Please let me know if we can rectify this problem. Regards, Greg
Michael S.
07/2014
5.0
garage doors
 + -1 more
Precision Door Service arrived on time and even called 20 minutes before arriving. He was done in about 15 minutes
Description of Work: Replaced all 10 metal garage door rollers and checked to make sure door was operating properly. The new nylon rollers are much more quite.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Precision Door Service
[Member Name Removed], Thank you very much for your business, and for the great review! Regards, Greg
Eileen M.
07/2014
5.0
garage doors
 + -1 more
The men provided were professional, on time and performed their task expertly. They were friendly and respectful when I asked questions regarding what they were doing. I was also instructed on simple maintenance to keep my garage door in good condition. I am very happy with this company and would definitely recommend them.
Description of Work: I purchased for $99.00 a Garage Door Tune-Up plus Roller Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Precision Door Service
[member name removed], We appreciate your business and for giving us an "A" review. Thank you! Regards, Greg
Greg D.
07/2014
5.0
garage doors
 + -1 more
Prompt, fast and complete job. Tried to selling me additional services until I explained that I had purchased the service from Angie's list on line.
Description of Work: installed new wheels / bearings on door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Precision Door Service
[member name removed], Thank you for your business! Regards, Greg
Kathleen P.
07/2014
5.0
garage doors
 + -1 more
It was a very nice experience. The technician did what was promised and discussed possible future garage door opener. All went well.
Description of Work: Garage door tune up and roller change.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Precision Door Service
[Member name removed], Thank you for purchasing the Big Deal, we truly appreciate your business. Also, thank you for the "A" review. Regards, Greg
K G.
07/2014
5.0
garage doors
 + -1 more
Greg and his assistant from Precision Door did a very thorough job and highly satisfactory job. They were quick and knowledgeable and the only surprise was I did not plan on purchasing the springs but based on Greg's recommendation, I felt it would be needed sooner rather than later. The bottom garage door panel was replaced with a new one and they showed me how to properly lube the garage door hinges, etc. I'm very happy with the service from Precision Door overall.
Description of Work: Precision Door replaced metal rollers with non-metal ones and lubed the hinges; replaced a spring and bottom garage door panel. They also helped me set up my new garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Precision Door Service
[Member name removed], I appreciate the generous review and your business. Thank you! Regards, Greg
Leonard C.
07/2014
5.0
garage doors
 + -1 more
It went real well. He did a good job of installing the new rollers; and, it didn't take him very long to do the job.
Description of Work: Installed new rollers for garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Precision Door Service
[Member name removed], Thank you for taking the time to post a great review! Regards, Greg
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors,
Electrical
FAQ
Precision Door Service is currently rated 4.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Precision Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Precision Door Service does not offer free project estimates.
No, Precision Door Service does not offer eco-friendly accreditations.
No, Precision Door Service does not offer a senior discount.
Yes, Precision Door Service offers emergency services.
Yes, Precision Door Service offers warranties.
Precision Door Service offers the following services: Garage door repair
Garage door installation & haul-away of old door
Garage door replacement
Opener repair
Opener replacement
Broken garage door springs
Cable repair & replacement
Broken or bent rollers
Bent or misaligned tracks
Noisy garage doors
Replacement of sections or panels
Garage door overhauls
Tune-ups
Maintenance & adjustments
Inspections