DL Carpet Care

ceramic tile installer, upholstery cleaner, carpet cleaner,

About us

With over 20 years of experience steam cleaning carpet and fabric upholstery, DL Carpet Care is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business. Call us today!

Business highlights

27 years of trusted experience

Amenities

Free Estimates
Yes

Reviews

4.980 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
9%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
4.9
Showing 1-25 of 80 reviews

Lisa G.
09/2024
5.0
Great service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donna S.
06/2022
5.0
He did an amazing job cleaning the whole house - 4 rooms. One room was exceptionally dirty & it came out so clean! Very happy with the way the carpets look.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary H.
05/2022
5.0
They were able to come the same day. Explained everything as they went. Carpets look great. Will definitely call them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ana C.
03/2022
5.0
We had a great experience what DL cleaning. They went above and beyond our expectations and we are very happy with their services. Lori was very pleasng and got it in right away. Prices are very good too for their amazing work. We will definitely keep using them and recommend to our friends also!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Edward W.
05/2021
5.0
Tim and his son are hard workers. They showed up on time and all went well. Very pleased with the outcome ?

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$165

Lynette M.
12/2020
5.0
Great experience

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Anita B.
06/2020
5.0
Great people to work with. Showed up when they said they would, explained all the products they used and exactly what their procedures were before they started. We will definitely be asking them back!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$180

Jessica R.
06/2020
5.0
Very professional and on time and my carpets look wonderful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

J D.
02/2020
5.0
High quality and professional service from the time I scheduled to the completion of the cleaning. Very happy with how new our 10+ years old carpets turned out. Would recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

George & Judi S.
12/2019
4.5
Wonderful people. Honest and hardworking. We have used them twice and will use them again.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Shawn D.
10/2019
5.0
Friendly, fast, thorough and good on communication.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lorraine K.
09/2019
5.0
DL Carpet Care did an excellent job!! Very courteous, helpful and reasonable. I couldn't have asked for a better company to clean my furniture and carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark J.
09/2019
5.0
If you are looking to have your carpet cleaned, look no further than DL Carpet Care. In my search, DL Carpet Care was my one and only phone call. As soon as I spoke with Laurie, I knew immediately that DLCC would be my choice. Laurie is extremely pleasant, she answered all of my questions confidently you could actually hear the smile in her voice. She assured me that our carpet would look refreshed and new after their cleaning, and I can tell you that it truly does. One of our family members requires a walker/wheelchair and the continual tracking began to show dirt and slight wear in the carpet. DLCC cleaned the carpet while I was at work, and when I returned home, I could not believe how good it looked; plush and clean as when we first moved in. Tim did an excellent job of getting our entire main level clean. Will I use DL Carpet Care again? You know it! I would much rather see DLCC on a regular basis than to have new carpet installed. Courtesy, prompt, professional and reasonably priced are just a few words to describe DL Carpet Care. Thank you, Laurie and Tim!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diana S.
07/2019
5.0
DL did an excellent job and they are very reasonably priced. I would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Terry P.
06/2019
5.0
All I can say is WOW!!!! What an excellent job. I had originally scheduled a large national chain to clean my carpets and upholstery however they didn't show up. I searched on HomeAdvisor and DL was one of the companies that showed in my area. I was contacted very quickly and they set me up with a convenient appointment. They showed up on time....did an amazing job. The carpet looks brand new and the price was very reasonable. I will definitely use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$220

Glenn F.
05/2019
5.0
Excellent work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$230

Luis R.
05/2019
5.0
ABSOLUTELY AWESOME!! If possible, I'd award 10 Stars! The fine folks at DL Carpet Care exceeded my expectations on every level. Prompt communications, Very reasonable rates, On-time delivery, Over-delivery of their services. We had an absolute mess left by previous tenants, and DL Carpet Care RESURRECTED what we all but thought was dead carpeting. I HIGHLY RECOMMEND DL CARPET CARE for your next carpet rescue. Infinite Thanks, DL!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$140

Frank C.
02/2019
4.0
Very satisfied with the quality of service, and personal experience

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Ruth R.
02/2019
2.5
The cleaning left a stain in the carpet that had not been there before. It was noticeable to me as soon as the technician left so he just had not checked his work. Also, he had unplugged my dryer to plug in his machine but had not plugged my dryer back in again before he left. I reported the problem and the stain was taken care of 3 days later. Expensive cleaning for poor service.

Rating CategoryRating out of 5
quality
2.5
value
1.0
responsiveness
2.5

$120

Joyce S.
12/2018
5.0
Very efficient. Explained the process he used to clean the carpets. No perfume odor when he was done. Great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$175

Robert B.
12/2018
5.0
Wonderful experience since the time he walked in the front door. After explaining everything he was going to do he started. He did an outstanding job getting the cigarette smoke smell out of furniture I bought. Good person, good company I will never use anybody but them for carpet or apolstry cleaning again. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

3654 Monroe Street, Lansing, IL 60438

http://www.dlcarpetcare.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 4:00 PM
Sunday:
Closed

Service Categories

ceramic tile installer,
upholstery cleaner,
carpet cleaner,
floor cleaner

FAQ

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 4:00 PM

Sunday: Closed

Yes, DL Carpet Care offers free project estimates.
No, DL Carpet Care does not offer eco-friendly accreditations.
No, DL Carpet Care does not offer a senior discount.
No, DL Carpet Care does not offer emergency services.
No, DL Carpet Care does not offer warranties.

Contact information

3654 Monroe Street, Lansing, IL 60438

http://www.dlcarpetcare.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 4:00 PM
Sunday:
Closed