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Once Upon A Bug Inc

Pest Control

About us

Family owned and operated business with over 20 years of residential and commercial pest control experience. State licensed. Free estimates. Payment is requested at time of service via cash or check. No contract necessary.

Business highlights

12 years of trusted experience

Services we offer

Pest control, ants, bee removal, termite inspection, wasps, hornets, yellow jackets, rodents, mice, rats, & bed bug treatment,

Services we don't offer

Animal, wildlife control, Mosquitoes & bed bugs.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

5.068 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
0%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 51-68 of 68 reviews

Ed R.
06/2018
5.0
pest control
  + -1 more
Ants eliminated
Description of Work: Ant problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John W.
09/2017
5.0
pest control
  + -1 more
Fine, work done quickly.
Description of Work: Remove wasp's nest.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dennis A.
09/2017
5.0
pest control
  + -1 more
It went well, as expected.
Description of Work: Quarterly bug spray and spot bee removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don L.
09/2016
5.0
pest control
  + -1 more
Great!!!!!
Description of Work: bee extermination

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Carl R.
08/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

CANDICE E.
02/2016
5.0
pest control
  + -1 more
The entire visit went very well!
Description of Work: Given my satisfaction with Don's pest control services including the barrier he installed to keep wildlife from burrowing under my porch, I asked him whether he would be interested in replacing my dryer vent. Although it is not a typical service he provides, Don was very agreeable and spent the time needed to remove the old vent and install a new one. He's a cooperative and enthusiastic individual who is very willing to assist his customers in any way possible.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Patrick K.
01/2016
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

lisa H.
11/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Chris D.
08/2015
5.0
pest control
  + -1 more
I called in the morning and Don said he would come that afternoon. He was scheduled for 5:00, arrived a little late, but was very successful in killing all the hundreds of wasps in the siding of my house. While we watched for a response between dustings he answered my many questions and assured me the wasps would be dead and no longer a problem for me. He also treated for some ants I had in my kitchen, at no additional cost. He has offered to come back and help me remove the dead nest whenever I called, and he offered this at no cost also, knowing how edgy these wasps have made me. By this evening I believe there are no live wasps left. I can't hear any buzzing and no more are entering or leaving the nest. A job well done.
Description of Work: Don resolved a wasp infestation for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$125

fred M.
08/2015
5.0
pest control
  + -1 more
Arrived on time. Was very professional. I was very pleased with the entire transaction.
Description of Work: Remove a nest of angry hornets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Chap W.
08/2015
5.0
pest control
  + -1 more
Don loves what he does and is great at it! He took care of our office Condo problem on time and with smile....Thanks Don!!!! Chap
Description of Work: BEE'S, BEE'S AND MORE BEE'S......

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nicole K.
07/2015
5.0
pest control
  + -1 more
Within an hour the wasps seem to be gone. Don said to call him back if we continue to see any and he will come back. Thank you!!!
Description of Work: Don came out on a Sunday night shortly after I called about needing help with a wasp's nest near my front door. He was super helpful and kind and took care of our problem. Great service! We are so appreciative!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

John R.
06/2015
5.0
pest control
  + -1 more
Called and needed treatment for ants. When he called back we were able to connect that day and apply treatment without hesitation. He actually was able to accommodate our time frame because we were leaving out of town that evening. Don was very thorough and finished the outside perimeter as we were leaving. Will use again.
Description of Work: Requested treatment for ants

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Heidi S.
06/2015
5.0
pest control
  + -1 more
I saw some ants in our master bathroom. As usual, Don located the source of them and sprayed accordingly. Don has a ton-o-knowledge when it comes to insects/rodents. His prices are very reasonable and he is an honest soul. You'll never feel "ripped off" when you have him come out to service your property.
Description of Work: Don sprayed the exterior and interior areas of our home to help prevent bugs from creeping in this summer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

CANDICE E.
06/2015
5.0
pest control
  + -1 more
He arrived on time and asked questions regarding any issues I might be having with insects or mice. Since the main problem is spiders in the basement, he checked carefully to determine where they might be coming in. The service call lasted 90 minutes and was extremely thorough. I look forward to working with him in the future. Excellent service!
Description of Work: Don sprayed my home - inside and out, upstairs and basement - as part of the first visit in what will be quarterly service going forward.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ramona C.
05/2015
5.0
pest control
  + -1 more
Don was very friendly and thorough in explaining all that he was going to do to get rid of the bees. I learned a lot about bees behavior and he was full of information that I found fascinating. He even put steel wool under the shudders where bees could potentially build a hive. He gave me his undivided attention and answered all my questions. Thanks Angies List for recommending him to us.
Description of Work: I had bees and wasps flying around and Don found where they were coming from and caulked the holes so the bees could not continue to nest in my deck. He also sprayed for wasps and put steel wool underneath my shudders where the wasps could hang out and make a hive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jean R.
09/2014
5.0
pest control
  + -1 more
Don was able to take care of our problem quickly and efficiently. We felt his price was fair. He guaranteed the work, but one treatment was enough.
Description of Work: We had yellow jackets nesting in several locations on our property. Don safely sprayed the nests and took care of the problem in one visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Heidi S.
06/2013
5.0
pest control
  + -1 more
It was a great experience since Don took care of our issue and found out where the ants were coming into our home - the smallest crack ever!!!! He hunts down the source of the bugs versus just spraying the whole interior and walking away from the problem! It was very impressive; he's a hard-working, honest, knowledgeable guy who doesn't cut corners.
Description of Work: He sought out and located our mysterious ant problem, located and removed 2 wasp nests we hadn't even noticed, and treated our home like it was his own while treating the interior.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150
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    • 2
    • 3(current)

Contact information

7717 Geneva Dr, Gurnee, IL 60031


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured

Licensed*

Trade License Number
052-048519
Trade License Locale
IL
Trade License Authority
Illinois Department of Public Health
Trade License Expiration
12/31/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control

FAQ

Once Upon A Bug Inc is currently rated 5 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: 8:00 AM - 12:00 PM

Once Upon A Bug Inc accepts the following forms of payment: Check
Yes, Once Upon A Bug Inc offers free project estimates.
Yes, Once Upon A Bug Inc offers eco-friendly accreditations.
No, Once Upon A Bug Inc does not offer a senior discount.
No, Once Upon A Bug Inc does not offer emergency services.
No, Once Upon A Bug Inc does not offer warranties.
Once Upon A Bug Inc offers the following services: Pest control, ants, bee removal, termite inspection, wasps, hornets, yellow jackets, rodents, mice, rats, & bed bug treatment,
Animal, wildlife control, Mosquitoes & bed bugs.

Contact information

7717 Geneva Dr, Gurnee, IL 60031


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 12:00 PM