CCCM Inc

Terry, Jody, Kevin, Brian, and other did a great job. The new bathroom looks terrific, and we have received many compliments from visitors. As we expected with an older house and previous amateur do-it-yourselfers, we did run into a few problems with the project. Specifically, we had old plumbing, old wiring, and had some unforeseen issues with the city, permits, and fire alarms. Terry & the guys onsite kept us well informed of the various situations that arose, provided options, and tried to keep unanticipated costs under control where possible. The project did take a bit longer than originally anticipated, and it did take a bit of time to get the project going (partly due to our deciding on all the components). There was also some confusion on getting the parts ordered, which was resolved. The guys were very friendly and open to questions while working on the project (especially Kevin). The tile guy they use (cannot remember name) was outstanding. The electricians were also very good. Jody designed, built, & installed a VERY creative storage solution for our very small 5x7 1950's bathroom. We were very impressed with the creativity & execution of the idea.

Everything was done professionally, courteously, and exactly as quoted.

It took awhile to start the project, since the company usually does one project at a time. However, since we were expecting, they agreed to start our project early, while working on another one nearby. Once they started, the project took about 2 months. They were very punctual, responsible, professional, communicative, easy to work with and talk to. We chose high end materials, but they did their best to let us know what our options were and to tried to help us not go over budget as much as possible. We were very happy with the quality of work and in the end, it was definitely worth the wait.

Terry was the first contractor to give us a quote and we very nearly hired him on the spot. He took the time to ask questions and understand what we wanted. He offered up several suggestions and we really felt like he wasn't always just trying to increase the cost to make more money. As we worked our way to the start of the project, we made several changes, and some suggestions and ideas from both Terry and his crew helped us deal with a few things that ended up making the bathroom better than we had hoped for. Once work began, the guys were here on time every single day and put in their full days plus extra time and weekends when warranted. We've had them come by a couple of extra times to fix a few minor things and do a bit of touch up, and we've seen nothing but great service and responsiveness from Terry. Everyone who did work at our house took pride in their work and treated this as if it were a project in their own homes. They also did a fantastic job of cleaning up after each day and at the end of the job. We were very impressed with CCCM and will definitely be looking to hire them again for future jobs around the house. I would recommend them to any of our family and friends as well.

I can't say enough good things about Terry D. and his company CCCM. He was honest, totally reliable and treated us like family. He found ways to save us money without taking shortcuts on quality. He gave us expert advice on areas of concern we had not considered and was more than fair with the bill. The cost was extremely close to original estimate. There was only minor overage for materials for some extra work we had done that was not considered in estimate. He didn't even charge us for labor for several things not considered in original estimate. His contractors worked very hard and were also professional, courteous, and timely. I really appreciated the fact that he called and came when promised. He also and kept us informed every step of the way. It was such a pleasure working with Terry and his sons, that I would definitely use them again and recommend them to anyone considering remodeling or repair work.

Terry and Co.remind me of a good restaurant--you have to wait a little longer for service, but it's worth the wait. I have never met a contractor more dedicated to his customer than Terry. He is honest and fair. His primary goal is to make sure you are satisfied with every part of the job. I don't think he cares as much about money as he does making sure you are happy with the job. If something doesn't come out quite right, he does not hesitate to redo it. He stayed in constant touch with us throughout, and if someone wasn't on schedule, Terry got them back on it. He is the overall coordinator. His son Jody is the on-site foreman/all-around trouble-shooter. Kevin and Terry's other son Brian are the master carpenters. All four have vast construction knowledge, so they interact well with each other and other tradespeople. Terry also uses highly qualified outside contractors for misc. such as tile, electric., drywall, etc. Same rules apply, Terry insists they redo something if not done right the first time. Jody has a great mind. He designed a great new kitchen/laundry layout, incl re-configuring fluted-glass ext. dining doors as entrances to the laundry/family. He made custom thresholds for our laundry/ family and a special drain cover for our shower. He is easy to work with and offers alternatives. He is also very detail-oriented, which prevented problems during installment. Kevin and Brian are the accurate carpenters tearing down old/installing new. Their placement was always level, centered, exact. Kevin devised on the spot alternatives to make decisions easier. Brian worked tirelessly at tying up loose ends. Together, CCCM is a well-synchronized team. They adapt to the unexpected, like a wall not square or a leaking pipe. Whatever came up, they dealt with it immediatly or got one of their reliable outsiders asap. CCCM doesn't come and go as they please, leaving for days or weeks at a time, they pretty much are there full-time until the end. A couple of times due to delays beyond anyone's control (a permit delayed, appliances hadn't arrived) they had to pull off the job temporarily. I understood they couldn't sit around doing nothing, or put in just a two-hour day, so they had my blessing to leave for short periods. It hardly delayed anything. CCCM always did things as efficiently as possible. Terry gave us many contacts for choices- appliances, windows, baths, etc. The contacts always had good things to say about him. I don't want to turn these guys into saints. Not everything went off perfectly, but that shouldn't be surprising when remodeling an old home. But overall, this is a really good bunch of guys, honest, dedicated, experienced, professional. They did a fantastic job. Although remodeling is stressful, I was confidant from start to finish that CCCM was going to transform our old home into a gorgeous, modern stunner, and they did. Thanks, Terry and Co. Well done.

Terry is very honest and is a great contractor.

Called Terry based on Angies List reports to resolve and get a 3rd opinion on a sewer backup problem. Terry informed me he no longer did that type of work but gave me some good insight on the problem, likely causes and typical price ranges. He also made several extra calls to find me a good, reliable company who could help. His effort showed great professionalism!

The cause of the problem was relatively minor, but the damage was extensive. They were very thorough to assure that they had the entire problem figured out. The drywall repair is outstanding. Once painted there was no way to tell where the problem occurred in the ceiling. The also did an incredible job replacing and matching perfectly an intricate set of woodwork as part of an existing built in cabinet system. Again, absolutely no way to tell that a repair had been made. Unfortunately part of the marble tile in the bathroom had to be removed to get to the problem. They did a very surgical job pulling out what was needed doing the repair and then putting it all back. This involved not only removing and replacing the marble tile, but also the dura rock substrate (which if you know what that is, it is like trying to cut out steel). When they got it all put back together it looked like it had never been touched. A nice extra since they were there, they decided to re-caulk the tub all around even though they only affected a very small area. Everything wound up looking like new. It is great to work with a group of guys that can explain things very clearly and totally follow up and follow through on everything. I was very impressed with the quality, the speed with which the work was completed and the cost. They are truly professionals.

On a Thursday afternoon, we saw a crack in the master bath toilet base. We called CCCM. Terry explained what we needed to purchase, suggested a "comfort toilet", told us what else we needed to buy and promised to have a worker stop at our home on his way to work the next morning. After being assured that we really are early risers, Terry said the person would be there at 6:30 a.m. At exactly 6:30 a.m., a plumber appeared at our door. The water source tube we had purchased at the big box store was defective, so the plumber drove to the store to get the replacement. The work was completed quickly and neatly. We were very impressed with the responsiveness of this company and with the follow-up call we received from Terry to make sure that we were satisfied with the work. We will certainly use this company again.

CCCM did an excellent job and we are very pleased with they work they did in our kitchen remodel. We look forward to having them complete our bathroom remodel. I was very impressed with Terry DeBartolo from the start when he came over for the consultation. He was objective and I could sense he really cares about quality work, takes pride in his work, is well versed in consumer rights and consumer protection and encourages all consumers to research prospective contractors and do their homework before hiring a contractor. He has taken over many projects that have been remodel nightmares for consumers. His company has an excellent reputation and after losing trust, confidence and a lot of money with the fired contractor, I needed someone that I did not have to worry about and would have peace of mind. His men, Jody, Kevin and Brian did an excellent job. they are all professional, very skilled, knowledgeable, thoughtful, patient, respectful of us and our home. We were so relieved to see that they could redo the poor work installed by our previous contractor and do a beautiful job completing the kitchen remodel. CCCM went above and beyond our expectations. Not only did they do an exceptional job but it was their thoughtfulness that sticks in my mind. We were waiting for the countertops to be installed which happened to be the week before Christmas. Terry asked the guys to stop another project to install our sink and dishwasher/complete our kitchen before Christmas. We are so grateful. Jody fixed our front door so it doesn't stick anymore when you close it. I didn't even ask him to do that! Jody also cleaned out our dryer vent when I told him it took me 2 hours to dry clothes. Once again he offered to clean it out without charge. We so appreciate their help in such a stressful time for us. Thank you again!

It went well- he handled the job in about 30 minutes and we are good to go!

We have used this company for a kitchen remodel and once again they did not disappoint. The owner came out and measured everything and we received our estimate within a day or two. The estimate provided was far lower than the other two we had received. The crew that came to do the siding was prompt, friendly and efficient. They had most of the job done the first day. When the crew left everything was cleaned up and back in place. The house looks great and we can already tell the extra insulation is keeping the house warmer. Thanks again for the great price and great job!

He fixed my master bath shower w/o taking apart any wall tiles. The hot water was not working, so he fiddled with it and was able to get it to work. Since he was not able to get it working up to 100% he did not charge. More work will be needed and it is safe to say he will be doing this for me!

They were very professional and stayed until they finished the job.

Terry from CCCM came to my home to give me bid on having a closet removed in my basement turned home theater. While he was taking measurements, he was able to make suggestions for improvements that seem obvious in hindsight. Jody from CCCM drew up 3D plans with some additional mods and personalization based on what I had told Terry. I gave the go ahead on the add'l work as they were, without exception, great ideas. Trying to describe what they did would be difficult as it was very unique work. Suffice to say, the work area was covered in either a protective cloth cover (audio equipment, furniture, candy counter) or a tight-fitting plastic shrink-wrap (stairs, carpeting). Despite the large amount of wood working done in my garage during the project, CCCM's crew were actually neater in my garage than I typically am. Owning to the very unique nature of the project, construction lasted a day and a half longer than originally planned (which was absolutely fine). I was kept up to date without having to ask as the project proceeded; Terry and Jody were easy to reach if needed. The finished job looks great. A friend of ours who is both an engineer and a fairly advanced woodworker commented that he was impressed by the work as well.

The service was excellent and the technician completed the job in the scheduled timeframe. The quality of the items the company replaced are perfect!! I could not be happier.

On Monday Jody and Kevin stopped by because they were in the area and took a look at the frame. Jody explained how the frame couldn't be replaced but he was able to secure the hinge with longer screws and told me how to fix the appearance of the frame. They took less than 15 minutes and didn't charge for their help. Not only were they extremely quick to respond, they were nice enough not to charge me for their time.

The price was lower than other bids that I got. They were very responsive. They subcontracted some tile work in the bathroom that I do not think was as good as CCCM's work. CCCM did come back, though, and correct a problem that I had with the subcontractor. I would hire them again for similar work and would recommend them to others.

He came out promptly. He didn't give an actual estimate but said he would get back to me. He did but still never gave an estimate. I haven't heard from him since.

I was impressed that CCCM called me back just to inform me that they no longer do additions. A lot of companies simply wouldn't have returned the call. But then the man I spoke to gave me some useful suggestions for finding the right contractor (what to look for, what questions to ask, etc etc.) I was grateful that he would take the time to help me out in what can be a very big decision.

On this last minor maintenance job, the owner Mr. DeBartolo and his son came out and looked at the exterior repair work that my home needed. My home is an English Tudor style house that is approximately 30 years old and needed several boards replaced, some window sills repaired or replaced and some pseudo-stucco repaired. Mr.DeBartolo, his son and I discussed the various methods of repair at length. We agreed on how to proceed and he scheduled me into his busy work schedule and the repairs were done in one day. They did a beautiful job and my house is now ready to be painted.

The first time Terry was going on vacation and said he would contact me upon his return...never saying when that return would be. After weeks passed I e-mailed asking if he was back; he said he had just returned and would contact me to set up an appointment. Another week passes, I e-mail again, he says he is available and will contact me "shortly," again not committing to a time. Good grief, if you are too busy or don't want the business just say so. This was a ridiculous experience and I have put off committing to other contractors who were more than willing to meet with me. I have lost respect for this company and I am shocked after all of the good reviews.

Once they started it went smoothly. They were there everyday and on time.

He was knowledgeable, on time, very professional, and kind. He has been really great in giving us his opinion on an on going project. We are looking for someone in assisting us in finishing a remodel. He has been very willing to help us through a difficult situation that another service provider has put us in.