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Spotless Cleaning Chicago

Carpets or Rugs - Clean at Home, Maid Service, Post Construction - Clean-up,

About us

Chicago’s Residential & Office Cleaning Experts Spotless Cleaning Chicago is a premier Chicago Cleaning Services and Chicago Maid Service Company where our priority is making sure you are 100% satisfied. Our team members are highly trained and passionate about making sure everything is Spotless! What is better than professional mom cleaning for your home or office? Allow us to take care of your Chicago Cleaning Services, Housekeeping, Commercial, Janitorial and Chicago Office Cleaning needs so you can focus on the greater things life has to offer. We take a consultative approach with every single one of our clients to make sure we set the right expectations and we deliver on our promise. Every client is different, which is why we set-up our clients with a plan that fits their needs at an affordable price. We don’t just clean, we sanitize. Our constant innovation is what makes us the Premiere Cleaning Service in Chicago. We use brand new dusting cloths every single time to avoid bringing other people’s dust mites or allergens into your home or office. We use special Pro-Team vacuums. This combination allows us to work smarter and faster. We always look for ways to improve efficiency without ever sacrificing quality. Who would’ve thought you can apply science and process flows to janitorial cleaning. Having two divisions; a Chicago Maid Service and a Commercial Cleaning Service we are able to pick and choose the best techniques from both worlds to deliver Spotless results to your world. Our Cleaning Service Guarantee: We believe there is always room for improvement and if you are not completely satisfied we will happily return and clean whatever is in question free of charge. Give us a try!

Business highlights

Emergency services offered
17 years of experience

Services we offer

Building Maintenance, Carpet Cleaning, Commercial Cleaning, Dry Carpet Cleaning, House Cleaning, Housekeeping, Janitorial Service, Maid & Housekeeping, Office Cleaning, null

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.638 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
13%
3
5%
2
5%
1
0%
Showing 1-25 of 38 reviews
Marian F.
Jun 2019
5.0
Yes, I recommend this pro
$350
The cleaning team was so, so thorough and professional. They worked diligently to get the house sparkling for the new owners... floors, carpets, appliances, cabinets... they covered all the bases. They pointed out areas that needed additional cleaning and I was happy to allow added time to really get the job done right. I was VERY impressed with their work ethic and the final product. Highly recommend.

Cristina G.
Jul 2017
5.0
Yes, I recommend this pro
They are great cleaners, very thorough, they are very careful with your possessions.

Mary C.
Jun 2017
5.0
Yes, I recommend this pro
.

Dougas H.
May 2017
5.0
Yes, I recommend this pro
Excellent.....Josefina and Evelia always do a great job. This deep clean was OUTSTANDING. The extra time and attention to detail well worth the reasonable cost. I highly recommend Spotless....professional, punctual, flexible and just plain nice.

Mary C.
May 2017
5.0
Yes, I recommend this pro
$186
It went really well,tho they had a conflict with schedule of booking. I thought that they have to come to continue help me clean but they told me that there was a conflict with scheduling. But everything went well especially the service. They did a good job, I will recommend to my friends.

Yazil S.
Dec 2016
5.0
Yes, I recommend this pro
$190
They really leave your place spotless and they are super friendly.

Melinda B.
Nov 2016
5.0
Yes, I recommend this pro
The two people who came were very efficient and did a great job, cleaning my stove like it hadn't looked for years. The only issue was that I had a hard time communicating what I wanted prioritized, and in order to get the basement done they had to go over the time I paid for.

Daniel K.
Oct 2016
5.0
Yes, I recommend this pro
it went well.

Glenn W.
Jun 2016
5.0
Yes, I recommend this pro
$105
Spotless came by earlier than expected, and were professional in all aspects.  They did a general cleaning job post-party for us,and things went well.  We have a lot of black marble surfaces in the kitchen and baths, that tend to slow the process, but the crew seemed relatively unfazed.  overall, service was great and we would consider using again. 

Nirva R.
Jun 2015
4.0
Yes, I recommend this pro
.

Sarah A.
Mar 2015
5.0
Yes, I recommend this pro
$8
We love them; they are great. They are great cleaners. We use them at least once weekly. My husband wears suits and dress shirts to work so they clean his shirts and shoes. I was going to go there either today or tomorrow. Pretty much we are there once or twice a week. They are pretty prompt and we have been going there for about 4-1/2 years. We like them and are pretty loyal. They have never damaged or lost anything. Kim, the owner, is very nice and personable. I think their pricing is about like everybody else. They seem to get everything out and take good care of my husband's shirts. They don't do same day service, but I have never asked them to do it. They have everything ready when I need it. They are fine.

Tyler T.
Mar 2015
5.0
Yes, I recommend this pro
$110
Went very well. Very thorough. Take their time. Very clean when done. Would use again.

Lisa G.
Feb 2015
2.0
$130
It didn't go so well. I had used them 3-4 times in the past, and the first time they were very good and thorough. The second time, they weren't as thorough, and the last time, I just wasted my money. The most recent time, they sent a supervisor and someone being trained. The two people were only at my home for 2 hours each. The last time they were at the home, the two people were laughing and joking and got about half of the work done they had been able to do the first time they came out. I called the company, and they sent me some random “Restaurant.com” coupon to come back to them but I expected 2 hours of additional service. I also hired them to do a clean-out for a client – nothing big but just clean the floors, etc. Spotless Cleaning were 2 hours late, making my client late for work. I had to go to the client’s apartment and wait. When I called the company, they offered a discount but the cleaner left all the lights on, and just generally made me look bad. It was also difficult to get in contact with the company; there was a lot of back and forth. I also had to pay them extra to have them vacuum my stairs; time management was not good with them.

Keith S.
Jan 2015
2.0
$110
Although the they pretty much arrived on time, the first thing the older woman brought up was that "anything that required more than two hours was going to cost extra". This turned out to be a self fulfilling prophesy. Instead of splitting responsibilities, they mostly worked on the same room together. That was a mistake. As a result they spent more than half the time on the master bedroom and master bath. Our regular housekeeper of 20 years is very sick and won't be comng back. I have used about 4 different housecleaning services since she quit working. Some sent 2 workers for 2 hours and some sent 1 worker for 4. The solo workers have always done a great job in about 3 1/2 hours. The only time 2 workers were sent they finished in 1 3/4 hours. At the end of two hours today the living room and kitchen floors were not cleaned and the kitchen counters and sink was not touched... In addition they did not even enter the guest bedroom... I normally tip for good service.. I did not today.. I refused to ask them to stay over and pay to have them finish... Rip off.

Gregor C.
Dec 2014
5.0
Yes, I recommend this pro
$100
Went above what was expected.  Very happy with the service provided.

Rhiannon H.
Jul 2014
5.0
Yes, I recommend this pro
$220
It was awesome and I used them another time. They sent 2 people out to do the job and got the job done about 4 hours. The scheduling was good.

Mary W.
Jun 2014
5.0
Yes, I recommend this pro
$110
This service was very quick to respond to our request.  A team of two arrived right on time and did a spectacular job of cleaning the apartment.  They cleaned the kitchen, bathroom, floors, etc. quickly yet efficiently.  I highly recommend this service and will use again.

Tommy G.
Jun 2014
4.0
$120
unknown

Rhiannon H.
May 2014
5.0
Yes, I recommend this pro
$350
The cleaners showed up on time, and although I had to leave spent the allotted time cleaning our place. However, when they left the stainless steel on the appliances had not been touched, and the blinds had not been cleaned. These are two things I expected, as the condo was completely empty, save for those items.   
I called and expressed my displeasure, and without me even asking, they sent out another crew the next day, free of charge, and remedied the issue.  The crew that came the second day was extremely apologetic, and assured me that the previous days work was not indicative of the quality of work they do. They cleaned everything, from the blinds, to the appliances, and even the baseboards. When they left I felt like I could eat off of the floor.  They honored their claim of 100% satisfaction, and I will absolutely use them again. Since they cleaned our place I have recommended them to other people in my building, some of whom have already used them, and are quite happy. 

Henry S.
May 2014
3.0
$220
We had difficulties with Spotless Cleaning in that we had scheduled an appointment with them and the day before we expected them to come, I received a phone call indicating that they would "not be able to fit us in to the schedule".  In other words, we thought we had a confirmed appointment but they didn't.
Subsequently, we rescheduled the visit and their crew of two arrived on-time.  The house had recently been remodeled and we were about to move in so our primary concern was construction dust.  Although we had no furniture to be vacuumed or moved, the crew expressed concern about being able to complete the job in 4 hours.  I told them that we wanted all of the door and window casings, and window sills cleaned with a damp cloth but after they left, it was obvious that this had not been done.  They did do a good job cleaning the downstairs bathroom of dried grout from the tiling work but gave the kitchen cabinets only a quick wipe and did not vacuum the back stairs as requested.
As I noted above, our primary concern was the dust on and around the doors and windows and this was not handled satisfactory.

Lisa G.
Apr 2014
4.0
Yes, I recommend this pro
$110
unknown

Rebecca H.
Apr 2014
4.0
Yes, I recommend this pro
$131

All went well, I was pleased.  If I were to complain about anything it would be that the check, which I wrote to pay for the work, still was not deposited at this writing.  I called the provider and was told they wait until they have "enough" checks to make a deposit.  Glad to be aware of that.

The cost quoted above was with a 10% discount coupon.  It was a bit more pricey than I typically pay but it was worth it.



Tom A.
Mar 2014
5.0
$110
The maid did a great job cleaning the house and everything looked spotless. There was somewhat of a language barrier, but that didn't inhibit her doing a great job.

Gloria W.
Mar 2014
5.0
Yes, I recommend this pro
$240
They did a good job. I had no problem. My overall experience with them was pretty good. I have used them once. I found them on Angie’s list. They did down town service. Their price was a little higher, but it is a city and you have to have insurance for the condo. They have like some weird way of doing the way they do it. I was actually waiting and I got a call and got into the appointment.

Amera G.
Mar 2014
4.0
Yes, I recommend this pro
$110
It was an Angie's List Big Deal that I purchased. They were alright. They cleaned okay. There were no additional charges. They did a little bit above average job. It wasn't outstanding, it was okay. They came on time so I think that was good. They cleaned most the stuff. They weren't very organized, but they cleaned everything alright. They put everything in place, they put everything as it is.
Showing 1-25 of 38

Licensing

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FAQ

Spotless Cleaning Chicago is currently rated 4.6 overall out of 5.

Spotless Cleaning Chicago accepts the following forms of payment: CreditCard

Yes, Spotless Cleaning Chicago offers free project estimates.

No, Spotless Cleaning Chicago does not offer eco-friendly accreditations.

No, Spotless Cleaning Chicago does not offer a senior discount.

Yes, Spotless Cleaning Chicago offers emergency services.

No, Spotless Cleaning Chicago does not offer warranties.