ET Locksmith & Security

Description of Work: worked out great, responsive, on time and performed work great |would use again.

Description of Work: The service provided was the re-keying of four condo locks. The whole job, from the initial phone call through punctual arrival of the technician through the completion of the last lock, went smoothly. I was very pleased and would definitely use ET Locksmith and Security again.

Description of Work: They were supposed to install 2 deadbolts on 2 different doors, but they put 2 deadbolts on the same door so I ended up with 3 deadbolts total. They sent out someone who spent between 5-6 hours here doing a job that should have taken less than 2 hours. I also asked for a security lock for my back door, which they re-keyed, but that was not exactly what I asked for.

Description of Work: They changed three locks in a condo unit.

Description of Work: Biggest issue was the significant fee charged just for showing up to a non-emergency lock issue. The appointment was made several days in advance and there was no disclosure that there would be a fee for showing up, plus labor plus parts. The work was very good and I have no complaints there, however.

Description of Work: Had them come out after buying a new house to change out all the locks. Brandon did this in a very professional and friendly way, and he clearly knew his stuff. He reviewed everything with me very thoroughly, was very clear with pricing, and gave me options with pluses/minuses of each and recommendations where decisions needed to be made. He had me keep the original key, just in case we discovered other doors that we missed, which I thought unlikely, but I kept it anyway. Sure enough, we discovered another door (an extra garage door) we missed a couple days later, so we had someone else out. Michael was also great and took care of that in no time and also replaced a mailbox lock for which we did not have the key. Will definitely call them with any future locksmith needs.

Description of Work: Tightened a loose door plate and explained my options for the repair.

Description of Work: THE FOLLOWING IS MY OPPINION OF THE TRANSACTIONS THAT TOOK PLACE BETWEEN MY OFFICE AND THIS COMPANY, THE NUMBERS ARE ESTIMATES BECAUSE THEY TOOK THE PAPERS FROM ME. | |THEY WERE TO INSTALL A SIMPLE OUT DOOR LOCK. THEY CAME OUT TO LOOK AT IT THAN CHARGED ME FOR THAT AROUND $140 THEN SAID THEY DID NOT KNOW HOW TO INSTALL IT NOTWITHSTANDING THE FACT THEY SAW THE LOCK BEFORE HAND AND TRYED TO CHARGE ME SEVERAL HUNDRED MORE DOLLARS. THEY DID NOT GET ME A REFUND FOR WHAT THEY SAY WAS A DEFECTIVE LOCK AND TOLD ME TO BUY ANOTHER $500 LOCK AND THEN THEY COULD NOT FULLY INSTALL THE NEW $500 LOCK. NOW THEY WANT ANOTHER $300. TO FINISH A JOB THEY ORIGINALLY QUTED AT UNDER $250. |THIS HAS TURNED INTO A NIGHTMARE. THIS COMPAMY, IN MY OPPINON, HAS NO IDEA WHAT THEY ARE DOING AND I FEEL LIKE I WAS RIPPED OFF!!! |they ENDED IT WITH "GO TO MY lawyers. | |THIS IS A COMPANY IN MY OPPINION SHOULD GO OUT OF BUSINESS AND I AM CONTACTING BBB AND THE ATTORNEY GENERALS OFFICE TO LOOK INTO FILING A CONSUMER FRAUD CASED.

Description of Work: I had 2 locks re-keyed since I moved into a new condo. They were scheduled to come in the afternoon, but called me and said the technician could come earlier, which worked out better for me. The customer service person on the phone was very pleasant and helpful, as was the technician who did the re-keying.

Description of Work: I spoke with the service lady who was vary understanding when we told we found the missing keys and I would order from again.

Description of Work: We had 4 locks re-keyed and a dead bolt installed in our new home. The service tech was on-time, courteous, clean, and professional. We would definitely use ET Locksmith in the future.

Description of Work: changed a lock on front door

Description of Work: Installed deadbolt lock. The guy was professional and quick.

Description of Work: Change locks

Description of Work: Checked front door dead bolt.

Description of Work: Service was good, quick, easy. Affordable. FYI - Your website won't let me adjust the service date. Date was actually March 25th 2014.

Description of Work: Timely and pleasant to work with.

Description of Work: Troubleshoot intercom system in 7 unit building. Determined one electric lock was not functioning and another not seeing proper voltage. Troubleshoot the talk/listen functions. They performed good work.

Description of Work: I bought a big deal for SAVE on 2 Locks RE-KEYED - Only $80!