Crystal Overhead Door, Inc. is your company for all your garage door, garage opener and garage needs. We always provide good service at a good price by an experienced professional. Crystal Overhead Door is a good standing member of the Better Business Bureau and we are able to provide you with emergency service 24-hours a day!
They were quick, efficient, and very polite and professional. A friend put up my garage door opener, but he made mistakes that we would have never figured out, he aligned the sensors wrong and the chain needed to be tighter. The cost for the adjustments was only $20.00 with the service charge of $80.00 it was well worth it to me to be able to house my car now.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$100
charles S.
06/2016
5.0
Crystal Overhead Door responded instantly to my enquiry, and arranged a standby appointment for the same day. An hour or so later, they set a time for later in the afternoon. The technician called to let me know his arrival time. The job was done quickly, efficiently, and the price was right. Highly recommended.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$200
Patrick K.
01/2016
4.5
They repaired my cable and adjusted the spring tension. We had a 10 below wind chill factor, So they did great. I will definatly recommend them in the future.
Rating Category
Rating out of 5
quality
4.5
value
3.5
responsiveness
4.5
Yes, I recommend this pro
$120
Janet M.
02/2015
4.5
My garage door spring broke on a subzero Saturday morning when it was essential that I get to work. They were able to come within 2 hours of my initial call, the two men who were in the truck were very nice. They got both springs replaced and the whole opener system lubricated in about 40 minutes. The only thing I would have had improved is that they knocked a few things off shelving in the garage in order to do the repair and did not replace them. This is a quite minor issue. The replacement of the springs and lubrication came to $180.00 which considering they squeezed me in on a freezing cold Saturday seems reasonable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$180
Ivan S.
10/2014
5.0
The were on time, and very honest. Advised against unnecessary repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tracy S.
12/2013
5.0
Project was completed within 24 hours of submit. He did a great job. He was professional and courteous.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tom S.
12/2012
N/A
Very good job
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$280
William M.
06/2012
N/A
i was very with the job and the serviceman . the cost was very reasonable also.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Katherine W.
05/2012
N/A
Friendly and courteous, came within time frame, solved problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
mark t.
03/2012
N/A
On time and quick service......good communication with both the company and my sevice person. I did feel a little uneasy giving my credit card to the service person and watching him write all of my info on the receipt. He can't process card on site and must take it back to the office. Hope it doesn't get into the wrong hands. If it does I will be editing my feedback.
Rating Category
Rating out of 5
quality
3.5
value
3.0
responsiveness
4.0
Yes, I recommend this pro
August M.
01/2012
N/A
They were punctual, efficient and economical. I'll have them back.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David M.
11/2011
N/A
Showed up on time. Quickly and accurately determined the problem and had the parts needed to do the repair on his truck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Elliot Z.
06/2011
N/A
serviceman was friendly, prompt, competent, explained everything - if most service contractors were like this, having home repairs and service would be a breeze
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Karen P.
05/2010
5.0
They came out did the job and everything works fine. No fuss, no muss.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dana B.
05/2010
4.0
Very basic repair, but on time, professional and friendly. I would hire again if I needed another repair.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
John S.
10/2009
5.0
Arrived when scheduled, competent, quick, and cleaned up after.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Sean B.
09/2009
1.0
Owner was great on phone. Quote was higher than others but reasonable. INstall scheduled for early a.m. Techs showed early p.m. Day following install our garage door was opened, robbed and vandalized. Garage door was randomly opening/closing independently. Called their emergency number and were told they'd be out first thing next a.m. No a.m. call. Tech showed at 11:30 to suggest someone else had our door signal. MId conversation he took a call, started to swear/yell into phone, then asked what we wanted him to do - nothing had happened in the 5 minutes he was there. Install cost $700, one snowblower and a car repair.
Rating Category
Rating out of 5
quality
1.0
value
2.0
responsiveness
1.5
joyce g.
07/2009
5.0
The installation of my father's side garage door is complete - he is very happy with the workmanship. Crystal doors was outstanding in their follow-up and professionalism. Thank you! Joyce G