Bubbles Window Washing & Gutter Cleaning

They did a good job. Their price is fairly competitive. Easy to work with. Good customer service.

They came when they said they would even though the weather was a little wet. Didn't mean any mess as we paid for them to haul away. They followed up promptly to make sure things went well. They had multiple was to pay.

extremely impressed with the work, gutters and downspouts had not been down in two seasons and where clogged. time frame was open from 7a-5p with 1/2 hour call ahead due to scheduling on my part, arrived at 8a with call ahead and 40 minutes later gutters/downspouts clean and cleaned up. Will be using Bubbles ever season from now on!

This was just about the biggest waste of time and money I’ve ever spent. First of all the technician did not show up until three hours after the scheduled window with no excuse. When he did arrive he rang the doorbell vigorously ten times in a row, and when I came to answer the door he was walking away, as though I was the one who had wasted HIS time. After spending about twenty minutes on the roof, he informed me that the gutters were all clogged. No solution was offered. Charged full price for a very small amount of work done. I’m not sure how these guys got such a high rating on AL. It seems that these reviews are proving to be less useful all the time.

They did a great job. We will definitely be hiring them again.

Great! They were able to come quickly. They were efficient and did not mess up the house.

They did not clean the gutters and they came in twice.

The office was friendly and I was able to schedule them with short notice which was helpful. The gutters were cleaned properly, though it started to rain and they were not able to patch the gutter holes. The foreman told me someone from the office would follow up wiht me to reschedule, but I never heard back from anyone. Also, the foreman noticed some gutter hangers needed to be installed, and their quote was much more expensive than some other quotes I got.

They did not arrive on time. In fact, they were more than 20 minutes late and never bothered to call.

It went well. Everyone I worked with from Bubbles was professional and polite and on-time.

Great response to call for service Everything was worked out and performed according to quote

They sent a rep out to take a look at the building and give me a quote to wash the exterior windows for a 3 story/6 unit condo building. When the sales rep was at the building, he saw how tall the building was and how many windows there were. I was given a quote for all of the exterior windows and scheduled an appointment. To start, Bubbles cancelled or significantly delayed a number of appointments for a variety of what are, in my opinion, unprofessional reasons (i.e. truck was running late, truck broke down, truck didn't have a tall enough ladder). After about two weeks, Bubbles finally managed to get a technician to the building and, wouldn't you know it, Bubbles called me to tell me that their sales rep had incorrectly counted the number of windows and that the price would be more expensive than what was initially quoted. This means that not only did the initial sales rep miscount the windows, but the first window washing technician (who supposedly came and realized his ladder wasn't tall enough) also didn't realize that the sales rep had under quoted the job. I needed to get the job done, so we negotiated a price above what I was initially quoted but below what Bubble's initially tried to charge during their phone call. Once that was settled, they did a reasonably good job on the windows. Bubbles recently sent me an email to schedule fall cleaning and I was willing to give them another chance so I responded to schedule service. This time, I was told that Bubbles "no longer [has] that crew with the 40 foot inside the city limits." This window washing company doesn't have a single 40 foot ladder within the entire City of Chicago. Seriously? Therefore, I would not recommend using Bubbles if any of the following apply to you: (1) you need a window cleaning company that can accurately count windows, (2) you need a window cleaning company that will actually show up and perform work within the first three scheduled appointments, (3) you need a window washing company that will honor the price that they quoted based on their sale rep's visit to the property or (4) you live in a 3 story building literally anywhere within the City of Chicago.

I arranged the appointment and confirmed it. No one showed up. When I called, the person said that the guy who was supposed to do it had to leave. I understand that things happen, but a call would have been nice.

Same day respinse. Able to work with my schedule. Excellent work.

Were able to provide service 24 hours as our initial enquiry. We're prompt, professional and careful as they cleaned all our windows, including two skylights.

Things got off to a rocky start, as it was scheduled to rain the day their employee was to clean my windows. After getting a few outsides done, the rain came and the employee left with a rescheduled day/time. On the appointed day/time window, nobody showed up. A few minutes after my time window, I received a phone call from the owner (sorry I forgot his name!) profusely apologizing for the mixup and offering me any day/time that I wanted to have them come back and get things done. He was professional and honest, in that one of his employees didn't cover the stop like they should have. Having run service businesses myself, I know this can be tough for a business owner and appreciate him calling me directly instead of having a dispatcher do so. On the appointed time, Juan showed up promptly and did an exceptional job of cleaning the windows/screens/etc. The true measure of any service company is how they handle things when mistakes happen; and the owner did a great job. Work well done, timely, and would definitely hire again.

Great job done! All the green was removed from the siding. They were prompt to reply with reasonable quote, professional and friendly. We will definitely use them again!!!

Frank and Nacho, were prompt, polite and professional. Would definitely use them again

Bubbles was great! I called to have the service performed and they came out same day in the timeframe they said they would.

Scheduled within two days of my calling, cleaned all windows, screens, and trays. It was a particularly dirty job as we had just had major masonry work done. They were on time, very efficient, thorough, and left me with a house full of sparkling windows.

We found Bubbles on Angie's list. A few days after we scheduled our appt. they called and had an issue and needed to reschedule. We appreciated the fact they called to reschedule rather than be late or not show up at all. They showed up on time for the newly rescheduled call and did a good job. We would us them again.

They gave me a quote for $175 and discount $75. When they come out balcony, ceiling above/underneath the balcony and a 2ft strip. He came and said i don't have the equipment for the job. I was very clear to what i want done. I had to sit there and wait. But no service.

They did a great job and were very responsive, there was additional work that needed to be done due to a clogged downspout that I had trouble scheduling, but they continued to be responsive and the job got done.

Although the gutter cleaning turned out well, the office management has problems. I was given a window of 1-5 PM and told that the technician would call me when he was on his way. I explained that I needed to be at home to turn on my outdoor water valve, which leaks and can't be left on continuously. I also wanted to see the work being done since I can't climb up to inspect the gutters myself. I stayed at home from 1-5, but nobody showed up, and when I called the office the next morning, I was told that the tech had been at my house at 9-10 in the morning because of a cancellation and that my gutters had been cleaned. I asked why I hadn't been called about this change--no answer and no apology. Since I did not find an invoice (it might have been lost in my pile of mail) or see any bags of debris in my yard, as I was told I would, I requested that someone come to my house and take pictures of the clean gutters to show me. Two days later, Francisco arrived and did just that. He explained that he had been at my house two days earlier but he couldn't call me because technicians are not given clients' phone numbers. The office should have called me. Francisco was very kind and patient, and it turned out that he had done a perfect job on the gutters. Later, I found the bag of yard debris in my garbage can, which should have been good news except that Chicago requires that yard waste be disposed of separately from garbage. Clearly, the Bubbles office needs to work on establishing clear (and legal) policy and communicating with clients.

Bubbles was amazing, great work and the neighbors asked what I did because the house looked so great and they only went to work.