Plumb-It Inc

Scott, was very knowledgeable and responsive. He showed up on time and explained clearly what the situation. I've used him 3 times now because I know he is reliable, fair and knowledgeable. 1st time I spoke with him on the phone he was very patient with me and walked me through the problem. As to why the Hot water had a weird smell. He spent close to 30 mins on the phone with me. I will also call Scott whenever I have any plumbing issues.

routed kitchen sink pipes, fixed improper drain piping for second sink bowl

I was blown away by these guys! We have had a leak that has been the bane of our existence--intermittent and yet prolific. Several different plumbers and a handyman took a crack at diagnosing the issue. The guys from Plumb It investigated and, when the leak didn't show up immediately, came up with a plan. Less than 24 hours later, my leak was diagnosed and resolved. Hopefully we won't need to call any time soon, but the next time we do have an issue, they're on speed dial. Thanks again!

On Thursday, April 16th, I contacted Plumb-It about my kitchen sink drain issues. Since i called late in the day, I was told that a repair-person could make it out to the house the following day between 10:00 am - 2:00 pm. At 10:30 am today, the repairmen arrived and fixed the problem within 30 minutes. Kudos to Plumb-It!!

Techician was prompt, professional, friendly and thorough. I highly recommend him to others.

Response time was great. Friendly, fast and efficient! I called in the early morning and before 11:00 am the work was complete. It is great to find a company with customer service like this. I am already telling friends about Plumb-it.

Selected PlumbIt based on reviews on Angie's List and company website. Needed new shut off valves under kitchen sink and installation of kitchen faucet (we purchased). Work done in a professional manner. Quality workmanship. However, they charged $400. My bad for not asking ahead of time what the cost would be. Angie's List said 3% senior discount; Scott said no discount. They accept credit cards but fail to mention until time to pay that they assess a service charge for using credit cards. Invoice did not itemize the charges for the services rendered

After buying a water heater at Menards and getting it home, I called Plumb-it Inc about 1:30 p.m on a Monday. I think it was Scott who answered (no recorder!) and he said he could have 2 guys out to our house within 45 minutes to install it. The job went so smooth. They did arrive within 45 minutes. The 2 guys were very knowledgeable about installing a heater. They were efficient, quiet, polite and cleaned up afterwards. They also took the old heater and the box the new heater came in. What more could we ask for? They did everything we expected.

Scott got me fixed right away and was very responsive with a call back. Cant beat the price either. Would use again.

It went very well. Excellent communication. Very nice gentlemen. Love my new toilet (top notch Kohler).

The polar vortex froze one of our basement pipes and we struggled to figure out where. It only impacted our basement bathroom. Our ejector was backing up too. Due to the extreme weather, we told them we did not expect them to come today and scheduled an appointment for tomorrow. They surprised us a couple hours later stating that they had an emergency not far from here and decided just to take care of us too. They were able to immediately figure out the pipe issue and replaced the ejector pump. It was all cleared up in about 30 minutes or so. We are so grateful and feel confident we should be ok during the rest of this deep freeze,

Excellent. Guys were responsive and professional. They were able to overcome some complications and use fixtures I provided. I would definitely use these guys again, and would recommend them highly. Kudos!

I had a bathroom sink that was completely clogged and i thought I need the sink to be rooted because of old pipes. Even though thy were late they kept in communication with me all day and were extremely kind. This is the best part. When they got there they found out the issue was something extremely simple and completed the project within minutes. They could have easily could have charged me a service fee but decided to charge me nothing. I like honest people that aren’t trying to screw your out of every dime because of this experience plumb it will always be my first call. Thanks

Went fine but now that I think of it I should have negotiated the price more. Was able to get them here on one days notice for a non-emergency. Came within the window timerframe.

I talked to Scott over the phone about the issue. He was very polite and professional in asking questions to diagnose the issue before coming out. He promptly scheduled a time with me and was able to come and fix the leak. Great service. Highly recommended!

All went well, Plumb-It was prompt and did a good job on a nasty project.

On time and uneventful. Just what one wants from a plumber.

Did a great job. In and out, quick and clean.

Great! Very tidy and didnt take very long.

Water was dripping into kitchen from ceiling but we didn’t know the source of the problem. Team was called at 9:30am and crew arrived two hours later even though they originally were scheduled to arrive the next day due to availability. Two guys arrived and immediately determined the source of the leak and minimized drywall damage in finding the problem. They were in and out in 90min and with a very reasonable price. They were professional and walked me through what they were doing each step of the way. I’m calling them for any future issues.

Went very well. Not a task I'd want to perform but quite necessary. I thought the fee was a bit on the high side but, again, I'll leave it to the pros. Well worth the peace of mind. Very efficient; they had everything needed on the truck and were in and out quickly. I chose essentially by location, intending to shop locally. Military service was another plus.

Very prompt, courteous, and professional. Did the work well.

I am bad at reporting back, but these guys have saved me twice; yesterday when they realized I was in a jam, they arrived at 7 a.m. on the dot, and actually got me to work one time. What I like about the firm is they are pragmatic: they give you the two options so you can make the choice without pushing something that is too much for the problem. Also, I have repeatedly had plumbers charge outrageous prices. This was a physical relief when the problem was solved and I did not have to take out a second mortgage. I liked the mention of his status as a veteran, and I like that a more experienced guy accompanies the newbie, but watches all activity, so you do not feel vulnerable while they are training. Everyone should know about this group!

Great. They cleared the clog in a professional manner. They were able to get out the same day I called. The plumber and his assistant answered all our questions and explained our problem and how they were fixing it They also explained what we could do to minimize the same problem in the future. They were the best and we will hire them again for plumbing problems.

Gave Scott a call to schedule an appointment; came out the same day. Gave me some options on the leaky faucet, one of which...it needs to be replaced. Jim and Steve were courteous and quickly completed the jobs. Jim came back in from talking to Scott and told me $0 for today. Very unexpected, and hesitate to put this piece out there at the risk that Scott will no charge everyone. Of course, when I get the new faucets, I will definitely use them to install. An overall great experience from start to finish. I highly recommend.