Matrix Basement Finishing

Overall a positive experience. Once the work started, there no delays until the project was completed. Rudy and Armando do awesome work!

This was my first time finishing my basement with Matrix. They did a great job with everything! For being a new customer, they explained everything in detail which was great for someone who is not familiar with construction. I really appreciate it! My family is very happy with the end result! Thank you!!

We invited Matrix based on recommendations of others in our neighborhood and they worked with us to make a proposal that fit our needs and budget. Then they did everything as scheduled with crews of professionals specializing on each phase. We are very happy with the results!

There were a few bumps at the beginning of the project. It was not what we expected. But after it was cleared, then we went smoothly til the finish. The workers they sent over to our house were really knowledgeable on what they are assigned to do! I will certainly recommend them for basement works.

Found Matrix on Angi. Their sales proposal was far and away the most professionally done. The materials they used were superior and they were very easy to work with. Communication was easy and the final result is well worth the money.

We had a walkin tub installed and are very pleased with the results-Marco, Augustin, and Alberto are very good at what they do - we will use the Matrix company again. Thank you again and Allison too.

We are very pleased with the quality of work that Matrix did in our basement. Our Field Manager, Ben, was great to work with, very responsive to all of our questions and concerns. Rudy and Armando did fantastic work throughout the entire project and were great at communicating and collaborating with us.

The entire project was completed very quickly and on time. Sub contractors showed up when expected and build passed all inspections the first time.

My time with matrix was awful. The two managers, Kirk and Kyle, were untruthful, mean and all around blame-shifters. They couldn’t fulfill their promises, so they decided to lie and blame their progress on us. They made countless mistakes with the project. Never use Matrix for any projects.

Matrix did a very good job with our basement renovation! We are very happy with the result! They were always upfront about everything and were always willing to answer our questions.

From the sales meeting to the final inspection day, everything went smooth. The matrix team was great to work with and all of the subcontractors they used were professional, kind and responsive. Great experience and our basement looks amazing. Special shout out to Steve, Pete, Jacob, Jackie and Ben on the matrix team!

Overall, the experience with Matrix was great. Special shout out to Oscar and his partner as they did fantastic carpentry work, Bobby and his partner were great with electrical & Jorge and his team were phenomenal with all the drywall. A few hiccups along the way as a potential code issue wasn’t identified nearly as early as it should have been, however, Jackie and Ben were able to put our mind at ease if anything arose from inspections. Ben and Jackie were great with communication throughout the process, never going more than 24 hours without a response. A carpet installation up charge was disappointing as it wasn’t known about ahead of time and didn’t appreciate the carpet installation owner insulting me after having just met me 10 minutes prior, but I can’t fault Matrix for that. It’s worth noting though that the carpet installation crew themselves were great - would certainly recommend Matrix to others but with any company improvements in certain areas are needed.

Our home was purchased as new construction and completing the unfinished basement seemed overwhelming. After a neighbor had a great experience with Matrix, we explored working with them, took the plunge and are grateful that we did. Matrix provided us with a “One-Stop-Shop” for a very complicated project. Their in-house design team started with our ideas and then came back with recommendations that improved the outcome. The project management team kept all of the trade teams moving like an orchestra conductor, kept us informed throughout the project and effectively dealt with the inevitable “curve-balls” that arose. Bottom-line, I would work with Matrix again and will recommend them to family and friends.

Great company to work with. Their contractors are professional, helpful, polite and competent. The matrix office is well organized and on top of everything. Ben has been a great project manager. Would recommend!

Our experience with Matrix was good. We had a basement that needed demo but was mostly bare concrete floor and walls. Construction went smoothly and each trade cleaned up the job site daily. Overall communication with this company was good. Any issues were handled thru email via the Builders app and were responded to within a reasonable timeframe. Ben G. our assigned project site manager was in communication the entire time and any question I had he was quick to respond. He kept us informed of any potential delays and was quick to respond to any questions I had. The Buildertrend App made it easy to communicate with the Matrix team and stay informed on the subcontractors’ schedules. Overall, just a great experience and I like our new basement.

Very efficient and right on target with planned timelines! Whole process was simple and very low stress! Great experience

Used Matrix for to make our finished basement and they did a wonderful job. Recommended! (J. Close)

Our experience with Matrix has been excellent. Starting with the initial sales appointment with Drew, and continuing throughout the project, the Matrix team’s performance has exceeded my expectations. Ben, our project lead, has been great to work with. He kept us informed of any potential delays and was quick to respond to any questions I had. The Buildertrend App made it easy to communicate with the Matrix team and stay informed on the subcontractor’s schedules. I highly recommend Matrix to anyone who is considering finishing or remodeling their basement.

We just had our basement finished by Matrix basements and we were very happy with the process start to finish. Victor was our project manager and he was great. He called us and kept us up to date on everything that was happening and stopped by quite a bit to check on things. Matrix has an app for your phone with a calendar which shows you exactly what days workers will be in and they stayed on schedule. The app also shows you your payments and has all your documentation included. All the guys who came here to work were very polite, professional, clean and did great work. I recommend them!

Loved the app and transparency on the project. We were looking for white glove and we got it. On time and on budget. Issues were quickly addressed.

Matrix was definitely the right choice! The buildertrend app was super helpful. I always knew if I reached out with a question I would get a prompt and helpful response. The whole team at Matrix works together and they have a well oiled system!

Was going to get a quote. Got a hard sell from the appraiser - nice other than that. Insisted on my wife being there for 2 hours as well. It doesn't take 2 hours to measure a basement - anticipated more hard selling. Just didn't like it. When they mentioned a "proprietary wall system", I felt it best to punt. I'm good with an old fashioned dry-wall wall system.

An excellent basement contractor. I have a background in construction having been a CFO for contractors. I knew what to expect from a good contractor .From the initial proposal through the completion of the work Matrix was good to their word and completed things according to schedule. Every milestone and deadline has been met. The app that they use for scheduling and tracking progress with photos makes the process seamless and facilitates good communication throughout the construction period

The sales rep was very helpful and the new tub and walls were installed faster than promised

Matrix team created an amazing remodel in our raw basement. We love the efficiency of the contractors and the explanation of the process of completing the project. We love our new basement!