Matrix Basement Finishing

Basement Remodeling

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are a locally owned and operated basement finishing specialist servicing the Chicagoland area. Our focus is providing clients with a clear, upfront vision of expectations through a design/build approach. Our free design service provides potential customers with a collaborative consultation geared towards budget, wants, needs and lifestyle.

Business highlights

16 years of trusted experience

Services we offer

Kitchen, Bathroom, & Basement Refinishing & Remodeling.

Services we don't offer

Excavation Work, Water Remediation & Repair, Foundation Cracks.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7268 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
5%
3
1%
2
3%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 151-175 of 268 reviews

Sarah G.
07/2020
5.0
drywall, electrician, lighting, basement remodeling
  + 2 more
Matrix and their whole team was great to work with: everyone was very respectful and efficient, and we hardly knew they were hard at work as our routines were barely interrupted. They were communicative, as well as glad to pivot on a task or make a revision to the original plan as the process moved along in order to meet the basement's changing needs as it all came together. I would say we would gladly work with them again, but this basement was a one-and-done deal. :)
Description of Work: Basement remodel/finish

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret S.
07/2020
2.0
basement remodeling
  + -1 more
The project was started on time but once we were nearing the end, the work quality decreased. We were then contacted by the company to schedule our "showing". I explained that our project was not completed. They did send a different workman out at that point who did finish one of the problem areas but that was the last we heard from them. So $50,000 later we don't have the completed project.
Description of Work: Basement Finishing

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$50,000

Jay L.
06/2020
5.0
concrete repair, drywall, electrician, hardwood floor, lighting, plumbing, basement waterproofing, basement remodeling
  + 6 more
We had the pleasure of working with Matrix! Our project manager Daniel was an absolute pleasure to work with. He made our experience one to remember.
Description of Work: Basement finishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie D.
06/2020
5.0
drywall, electrician, hardwood floor, lighting, plumbing, basement remodeling
  + 4 more
We had an AMAZING experience working with Matrix! Our basement was completed in 6 weeks! Rudy, our carpenter, is a perfectionist! He is dependable, reliable, and hard working!! Ben was our project manager and was always available if we had any questions. We would highly recommend Matrix for your basement project!
Description of Work: Basement Rennovation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tiffany S.
06/2020
5.0
bathtub refinishing, drywall, electrician, lighting, plumbing, basement remodeling
  + 4 more
We are 100% satisfied with the work Matrix performed on our basement. From beginning to end, each member of their crew was 100% knowledgeable with their job and got the job done to exactly what we agreed upon. We felt that each person in our home was highly respectful to us and treated us like family. We will recommend this company to anyone and everyone looking to complete their basement time and time again.
Description of Work: Finish of basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,000

Jeanette G.
06/2020
5.0
basement waterproofing, basement remodeling
  + 0 more
Great! Matrix is a great company to work with. They run like a well-oiled machine! They stuck to the project schedule, communicated everything very well and were very organized. We can't wait to use our beautiful, new space!
Description of Work: Basement Finishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike B.
06/2020
5.0
basement waterproofing
  + -1 more
Great service and people. Prompt, friendly, efficient, helpful and very responsive. Daniel B is a wonderful field supervisor. Everyone involved anticipated and helped resolve issues before they became problems. Highly recommended
Description of Work: complete basement remodel: walls, ceiling, flooring, carpeting, plumbing, electrical, painting, finishing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David M.
06/2020
5.0
basement remodeling
  + -1 more
Matrix is a great company when it comes to getting your basement finished. Their team was very professional and easy to work with any question I had through out my project they answered with ease. I was lucky and had Jay do most of the work he is great along with Daniel both of them made my basement come to life. I highly recommend Matrix for your upcoming Basement remodeling!
Description of Work: Basement Finished

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary M.
05/2020
5.0
bathtub refinishing, drywall
  + 0 more
My rep was Kyle and he did an excellent job of explaining the history of Matrix as well as the entire process. He described many options that were available to me as well as the entire process. And, the process was exactly as he described. A few days before the install, the foreman contacted me to confirm the order and installation date and time (just like Kyle said would happen). The install team arrived on time, explained what was going to occur, and then took great care to protect the wood floor in the hallway as well as the ceramic floor in the bathroom (not one tile was broken). The removal of the old tub is messy and the crew worked diligently to ensure the mess was contained only to the bathroom. Prior to install the new shower and fixtures, all the debris from the tub removal was removed from the house. Once the installation was completed. the crew removed all debris, cleanned all the chrome, and swept the floor, even though it was covered during the process. When they were done, you never would have known they were here. I highly recommend Matrix Home Solutions. The shower is excellent. I highly recommend Matrix Bathroom Solutions.
Description of Work: Tub conversion to shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas R.
05/2020
5.0
drywall, electrician, lighting, basement waterproofing, basement remodeling
  + 3 more
Great communication throughout the project. Very pleased with the job done and the finished product. Highly recommended!
Description of Work: Finished basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Darlene K.
05/2020
5.0
basement remodeling
  + -1 more
Matrix was a great company to work with from beginning to end. A plan was created and a schedule to complete the work. The trades were all highly professional and easy to work with. Any questions we had were answered promptly and explained in detail. We are very happy with our brand new basement.
Description of Work: Basement finishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cedric B.
05/2020
5.0
drywall, electrician, lighting, plumbing, basement remodeling
  + 3 more
The space itself was finished to a high quality and the workers involved made sure they did a solid job. Some extra work was discovered along the way, and Matrix provided options and solutions to figure out how to get it done right. Nothing felt rushed. I would hire them again for future projects. Remember to consider not just the room you are wanting to finish, but the entrances and connective spaces that will be impacted as well. They may need updates to keep the whole house feeling like a consistent structure.
Description of Work: Basement finishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gabriel L.
05/2020
5.0
basement remodeling
  + -1 more
They finished my basement in 6 weeks and their field manager, Ben, was very responsive and polite. They offer many options for us to customize our basement. It was a pleasure working with Matrix. I will definitely use them again for future projects
Description of Work: Finish Basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Response from Matrix Basement Finishing
[Member Name Removed]- Thanks for taking the time to review your project! Enjoy your basement!

Pam S.
05/2020
5.0
drywall, electrician, lighting, plumbing, basement remodeling
  + 3 more
We have loved working with Matrix Basements. Everyone from the first contact, to the project manager, to the skilled workers were friendly, prompt, and very responsive to all our questions and thoughts. They also arrived at their scheduled times and were focused on their job. The work itself was of excellent quality and they checked in with us as needed. I would highly recommend this company to all who are looking into finishing or refinishing basements.
Description of Work: Finishing Basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40,000

Laurie K.
03/2020
5.0
basement remodeling
  + -1 more
Waiting till do refi then having it done
Description of Work: Basement Remodel
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Matrix Basement Finishing
We very much look forward to working together! Please give us a call if you have any questions!!!! 847-290-8023

Jay F.
02/2020
5.0
drywall, electrician, lighting, remodeling, basement remodeling
  + 3 more
Great experience with Matrix. From the initial quote to the finishing touches just an all-around quality product and team. Like any project we had small changes and challenges along the way but Matrix walked us through options and made us feel comfortable and we’re just extremely happy with our new basement. Every single person that came in to the house to help with parts of the job were extremely professional, friendly and respectful. Great team. Our project manager and foreman, Shawn, was there every step of the way. Always available by phone and text he was a key reason the project ran so efficiently. All in all a great experience and a company we’d love to work with again.
Description of Work: Basement Remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dan W.
02/2020
5.0
bathtub refinishing, drywall, electrician, hardwood floor, lighting, plumbing, remodeling, basement waterproofing, home remodeling, basement remodeling
  + 8 more
Great Experience with Matrix. Shawn, the project manager was easy to work with and his team worked very hard to meet their deadlines. Open line of communication 24/7. Highly Recommend.
Description of Work: Basement Remodel

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50,000

Response from Matrix Basement Finishing
[Member Name Removed]- We greatly appreciate your business! Enjoy your beautiful basement!

Nick B.
02/2020
5.0
basement remodeling
  + -1 more
Finished on time and on budget love the way it looks!!
Description of Work: Matrix came in and remodeled my unfinished basement! Everything looks great as if it was part of the original house!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Matt M.
02/2020
5.0
basement remodeling
  + -1 more
It went awesome! It was a great experience from the first person I talked to on the phone to the salesman that came out to the house all the way out through the build out. They quality of work was amazing and the whole process was seamless. We did not have time to mess with contractors and chasing people down. Timelines were met and it came out exactly how we envisioned it! I would highly recommend that anyone out there looking to have their basement done to call Matrix!
Description of Work: I wanted to have my basement finished with a wet bar

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$46,000

Daryl T.
02/2020
5.0
basement remodeling
  + -1 more
We had our basement completely done by Matrix. We met with several companies and appreciated the professionalism that was offered. They explained every step of the process and worked with us to make the project affordable. We love our new basement!
Description of Work: We wanted a complete basement remodel with a bathroom and a wet bar.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$53,000

kate D.
01/2020
2.0
basement remodeling
  + -1 more
Be careful! When they come out for a design consultation, they are going to pressure you with the hard sell. Our basement plan, after a lengthy timeshare-type intro, started at $72,000 and dropped quickly to $45,000 if we agreed to sign up and pay them 30% RIGHT NOW. The designer who came does not appear to be an architect, and the design solutions he proposed reflected that. It was an exhausting, very long, marketing-heavy experience that left me with a terrible headache. I understand this type of sales pitch for a closet or a vacuum cleaner, but for a $45,000 ($72,000?) home renovation project, it was WAY off the mark.
Description of Work: consult about a basement renovation

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
5.0


ASHLEY P.
01/2020
5.0
basement remodeling
  + -1 more
Our basement is beyond beautiful!!! We wanted a clean, open, and bright space that matched the feel of the rest of our home. We wanted a modern basement that we could use for years to come and would enhance our lifestyle. Through the entire process our team helped accomplish all of our goals and always made every adjustment needed to accommodate our wishes. Shawn is the best project manager you could ever ask for, he went above and beyond to check on us and make sure the project ran smoothly from start to finish. Shawn came to the house often and would check in on us to ensure that we were happy and that the design was 100 percent perfect. I can’t say enough about how happy and lucky we feel about getting to work with Shawn on this project! Jose and his team not only do excellent work but are also polite and friendly. If you are finishing a basement, call these people! You will not regret it.
Description of Work: FINISHED BASEMENT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50,000

Xin G.
01/2020
5.0
basement remodeling
  + -1 more
The matrix finished half my basement and did what I asked for. Great working attitude, high efficiency, easy to communicate.
Description of Work: Basement remodeling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,000

Katie G.
12/2019
5.0
basement remodeling
  + -1 more
From start to finish, they were prompt, responsible, and reliable. It was such a pleasant and positive experience. I love how my basement looks and would highly recommend Matrix to anyone!
Description of Work: Basement was refinished

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Chris Y.
12/2019
5.0
basement remodeling
  + -1 more
All the people we came into contact with at Matrix were wonderful! Ben was the main guy on site and he was great. We appreciated his communication about the upcoming steps and what to expect next throughout the process. A special thank you to Anthony and Jay! Anthony was the foreman who handled all the scheduling and answered questions via phone. We don’t know how Anthony juggles it all, but he did and was readily available to us when we needed him. We met Jay closer to the end of the project. Jay is very knowledgeable and his work is exemplary! We are happy with the overall work that was completed in our basement and have received many compliments. The foam insulation they use is also very effective - our basement is now the warmest room in our house!
Description of Work: Finished basement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

3050 N Kennicott Ave, Arlington Heights, IL 60004

http://www.mymatrixbasement.com

Service hours

Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 2:00 PM


Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Remodeling

FAQ

Matrix Basement Finishing is currently rated 4.7 overall out of 5.

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 2:00 PM

Matrix Basement Finishing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Matrix Basement Finishing offers free project estimates.
Yes, Matrix Basement Finishing offers eco-friendly accreditations.
No, Matrix Basement Finishing does not offer a senior discount.
No, Matrix Basement Finishing does not offer emergency services.
Yes, Matrix Basement Finishing offers warranties.
Matrix Basement Finishing offers the following services: Kitchen, Bathroom, & Basement Refinishing & Remodeling.
Excavation Work, Water Remediation & Repair, Foundation Cracks.

Contact information

3050 N Kennicott Ave, Arlington Heights, IL 60004

http://www.mymatrixbasement.com

Service hours

Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 2:00 PM