A &W Plumbing Inc.

Both times the service people were very polite. Problem was with what they determined was wrong and what they communicated to the warranty company. I had another heating and cooling and a plumbing service come out before I realized the repairs were covered under the warranty so I had a pretty good picture of what repairs were needed and the costs. They told me one story and then told the warranty company another. When they finally called me back with estimate they told me they were unhappy doing work for the warranty company because getting paid and the amount they were paid wasnt easy or enough so they would add labor time onto repairs to get more money. After over a week of having them come out twice and waiting almost week for a status on coverage I decided to use another plumber. They also refused to provide a written estimate. I was not comfortable with the level of integrity. I decided to go with a company that doesnt "pad" the cost of their work and I could trust the diagnosis and fees. Warranty or not I want to work with honest contractors who will provide a written estimate.