Cable One Inc

Install went fine but the service is very spotty. Speeds fluctuate all day and we momentarily loose signal several times every day. It's never for more a few seconds but it's very annoying.

Perfect, no problems, fast service.

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They have an office with people in it. If you want to know something, you just go to their office and they will knock themselves out in order to tell you what you need. I am an older person and some of the stuff is hard for me so I just go to their office and they tell me everything.

The installation was fine, and the service was fine at the beginning. It got gradually worse. It dropped a lot more than it should. Maybe twice a night, which is awful. The wifi on it was treacherous at best. Just having your device on wifi right next to the router cut the speeds in half, and having it up stairs made it close to impossible to watch a video in just 720p. I tried to get a hold of them, but they put you on hold. The only response I had from them is when i tweeted to their twitter, and it took them almost a week to respond to me. Overall, Cable One would be out of business in almost any other region of the US, but they are lucky because they are the only company to offer solid upload speed at somewhat affordable prices. Capitalism needs to fix itself and get some good companies here!!!!

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It took just a minute or two to speak with a live technician, and the technician understood the problem and what to do and

was very patient in walking me through the process of reconnection. Whenever I've had to call for technician support the

experience has been similar - a minimum amount of time required and the problem solved with very nice, very knowledgeable

individuals.

It went well, the guy was very professional, and decided that we would not be charged for the visit

Quality of basic T.V. channels was often poor. Several channels were dropped part-way through service. Fox HD channel would frequently blackout for seconds in the middle of a program (e.g. SuperBowl). All of this poor quality cable T.V. service cost a sizable $25.00 per month. Not a good value when similar channels can be received over the air.
Internet was reliable and worked as advertised.

I started with them four or five months ago. They did free installation and gave me a three month introductory rate. They were competitive with the other internet provider we had and it is a faster speed. I don't notice a huge difference on streaming, but I am satisfied with it.

Good customer quility and did it in a timely matter. Order service on thursday was hooked up by saturday.

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I had Cable One at a previous house and was happier with them than Qwest/Centurylink. When I moved into my new house I checked around to see if there were other options out there and found that Cable One is really the only company that offers 50mbps speed. Most people I spoke with were happy with Cable One as well. The wait time to have your internet set up is longer than it should be (two weeks) but it worked out ok in my situation. They said they would be to my house between the hours of 8am-12pm and they showed up at exactly 8am. The tech was quick and professional. I would recommend Cable One over any other ISP in the Pocatello/Chubbuck area. Internet speed has been good, I don't love the monthly price but you get what you pay for.

I wanted fast internet and that required cable. They were professional and courteous. Their lower rate for only 3 months is kind of chintzy. The speeds seem to be as advertized. The only real problem was getting them to install. Their wait tie was 1 week. So I waited the week and accidentally left my phone in the other room so I didn't hear their call. They tried twice while i was in the other room. About a half hour later I got my phone and found their messages. They were very polite but guess what? I had to wait another week, take time off work and be tied to the phone from 8-5 the day of their service. I am glad their installation policy helps them. It just just causes me pain and costs money. When I asked at work about Cableone I only found 1-5 persons happy with their overall service when they used cable. This compares with 5 of 5 happy with the DSL provider.

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exchange was fine it was all the time and headache before it was finally made.