The Maintenance Shop

This company charged me double for on the job training. When questioning the price the tech responded, 'that's just business'. On top of it, they weren't even knowledgeable. The lead tech couldn't even figure out how to turn on some of my sprinklers. I knew when I first met these guys that I shouldn't continue on with the services but I figured they could change out the few sprinkler heads and it would be fine. Shame on me and shame on the owner for brainwashing these techs that this is how business works.

I am posting this as a warning to anyone contemplating using services of Steve of The Maintenance Shop also known as Treasure Valley Repairs (Meridian, Idaho) in hopes that others will not become victims of this company. I believe seniors, like myself, are especially susceptible to this business? practice of intimidation and bullying to extort money. He has set up his sprinkler blow-out service as follows: complete a form on his web page,submit, and await a confirmation email. He specifically states that if you do not receive a confirmation email you should submit again. Once a confirmation is received, you must check his blog every day to find out if he might be in your neighborhood and if he has or has not blown out your sprinklers on that day. I submitted his form and got no confirmation email. I asked him for clarification as I was a new customer and he sent a text that basically said refer to his web page. So I submitted a second request form. Again, I did not receive a confirmation. I called his phone to find out what was happening. No answer. A month later he shows up at my home after dark and after the area had experienced freezing temperatures.When my husband informed him we had the sprinklers blown out weeks ago, he said I owed him $25 anyway. The following morning I received an email invoice so I was obviously receiving his emails. He also sent a text saying he had placed liens against 5 homes last year and he had to take time out of his very busy schedule to do so and demanded immediate payment in order to avoid a lien against my home. This was followed by a direct threat of a lien and he became volatile. When I clarified I had never received confirmation emails he responded in an alarmingly threatening manner. A few of the more choice statements included: ?your confirmation email probably went to a junk folder or something. . . I have proof you agree to the term so you need to prove you did not receive the confirmation email. . ., I do not take calls during blowout season because I have too many customers. . ., I have all the information I need. . ., not sure what kind of game you were trying to do. . .? etc. I felt I had to pay him (by cashier?s check which he has never acknowledged) in order to prevent him from continuing to harass me. His responses were so volatile and threatening that I don?t think I am dealing with a stable individual. No one should be subjected to such unethical behavior and have to spend time defending themselves against such unprofessional attacks.