Having the responsibility to deal with my dad's estate, I decided to sell a number of diamonds, gold and silver items. I looked online for information about how to do that well, and got some good advice from Clark Howard. He said that one should evaluate and weight all the items before trying to sell them. I did this by purchasing a test kit off the internet as well as a small set of scales - total cost, $20. The other thing that Clark recommended was that one not deal with these "WE BUY GOLD" places. I already knew that from a previous experience. A BAD experience is when you show you item and they say, what were you hoping to get for this? Or when they give you a price, you hesitate, and all of a sudden they manifest at 20% more special. They would have been happy to rip me off if I had not pushed back. So I looked on Angie's List for a reputable jeweler in my are who buys precious metals, estate items, etc., and came across R&K Jewelers. I packed everything up and headed out. From the moment I walked in I was given abundant attention, information and respect. Surprising to me, selling these items became emotional at one point, and so I would add "compassionate" to the list. They took every effort to educate me about the process, showing me the live online price of gold and silver for that day, explaining how the quality of the gold affects the price, and how the testing works. I was already quite informed on my own, but rather than being threatened by that, they were appreciative and respectful of the work that I had done. We differed on one item, and so they retested the item several times to be sure. I'm a novice at this, and so I was very confident that they were right on that. I will not put down here what Reza gave me in terms of the percentage purchase price because it may have been more than he normally does because to the large volume I brought in. However, I will say that I learned from Clark Howard that one should be satisfied with getting 70% of the melt price. I was very satisfied. Same thing with the diamonds that were removed from the rings... Again, this was done with education and respect, checking with me every step along the way if I was ready to remove the diamond from the mount to examine it more carefully, "Are you sure you are ready to move ahead?" The diamonds were cleaned so that they would show as good as possible, examined with a jeweler's loop, then placed under a microscope. I was invited behind the counter to look at the stones myself. Reza then proceeded to educate me about how diamonds are priced. The stone were kept in my view at all times. In this case one of the diamonds was quite large. In fact, it was estimated before removal from the ring mount to be two karats; however, once removed, Reza was delighted to tell me that it was in fact 2.6 karats. Again - honesty. After evaluating the diamonds, he brought out the dealers pricing guide so that I could see for myself what he would be able to resell them for, and what he needed to purchase them for. Reza was delighted to work with me on the smaller diamonds, to turn them into pendants and earrings from my wife and daughters. I have received those items and they are quality. He was willing again to arrange a discounted price with me because of the broader business we were doing. Finally, I will speak about after sale care. I was called when the purchased items were ready. And then I called him when I received them. He was very concerned that they met my expectations. Amazingly, I got the number of pendants wrong - don't tell my family. I called Reza and he walked me through the receipt, and we agreed that I just got the number of items wrong. He found a similar diamond, discounted it, made me a good price and expedited shipping to keep me out of trouble! R&K jewelers will be my first choice for any future needs of this nature, and I would recommend them not only as a service provider - but as a future friend.