Daffy Ducts LLC

It was awesome!! My house smells fresher and not dusty We no longer have to worry about allergies

Very professional, service was excellent. Staff is friendly and explained the entire process. Would definitely use again

We used Daffy Duct and were totally satisfied with the work and the team that provided the service. From quote to follow-up, the Daffy Duct team was outstanding. I would highly recommend.

After claiming the deal, they called me and asked how many thermostats we had in the house, I explained we have two but they both control the same system, as we only have one system (not a dual zone). Right away, the lady on the phone was very hostile and said well we charge per thermostats so it;s not going to be $450 but $800. I said no the coupon said valid for one system and we have one system so they need to honor the coupon, she said no but she can give me a deal and do it for $700, I refused and told them we will not be using them. The entire time she was rude and didn't care/listen to anything I had to say. So beware if you get a deal From Angie's list from them, they will find any excuse not to honor it and upsell you. I am sure it works in many cases but not with me. It;s a very unethical way to do business, total bait and switch!!

My dryer is working just fine now. My clothes (even jeans) dry in just one cycle.

Very good . They had to come up with innovative and practical solution for vent cap. Discussed it and agreed that it was the best solution for now

They did a great job and went beyond cleaning the vent by replacing the thermal fuse in my dryer to make sure it worked. I was very satisfied.

Was a very pleasant experience. I was out of town but they provided after photos and cleaned up well.

Excellent work, we can already see the results in our home.

They responded quickly and performed job as expected

Daffy Ducts was excellent! Once I called, I was able to schedule my appointment for the very next day. Their prices are better than many places, and the quality of service is top notch. The gentleman who came to my home, Rodrick, was nothing but kind, professional, courteous, and a very hard worker. He certainly had his work cut out for him, but he did a fantastic, and thorough, job. Definitely recommend Daffy Ducts and Rodrick!

Ron was very courteous and meticulous. I was very happy with his work.

Rod and Aaron showed up to clean my vents. Before starting the job, they explained the process thoroughly and worked diligently until through. Very professional and did not waste any time. I was told I would receive pictures of the before and after process so hopefully they are coming later.

They performed the work needed and actually informed us of what was going to happen. They also cleaned as they moved along each area of where a vent was. All said and done they were very professional and they really took pride in what they were doing. Job well done

Ducts were cleaned but the photos were not sent to us until weeks later due to some system issues they were having. Also seemed a bit understaffed as it took awhile for them to respond.

It went very well. Nice job to Daffy Duck

It's great, my house smells better now.

First visit was ok, I thought. I have never had dryer vents cleaned so I was not familiar with the process or know what to ask/expect. Tech did not seem to know where dryer vent exit was and I was told it was not where I thought it was, so it must be up on the roof. Tech proceeded to clean vent, with a lot of debris removed. He cleaned up the debris that had been removed from the dryer ducts and said it was good to go. First use of new dryer afterward flashed a code of 95% blocked. (The prompt to call them initially was after my new dryer indicated an 85% blockage.) Not only that, we discovered the pump for the washer had been unplugged to vacuum up the debris and not plugged back in, resulting in a flood of water. To their credit, Daffy Ducts responded quickly and professionally, sending the owner out to inspect and rectify the problem, which turned into needing new duct work put in due to the previous duct work not connected properly. Also, it turned out the dryer vent was located where I had said it was on the first visit, but was not seen since it was further under my deck (still accessible) than the original tech looked. The owner did everything to rectify the problem, applied a credit for the first visit to the replacement work that was done and the job was completed and now everything works fine. I just felt that the first visit/inspection should have revealed the faulty dryer duct work. Being told told by the tech on the first visit that he does this all the time and the vent wasn't going out the back, he should have taken the time to discover where it did exit (which again, was exactly where I said it was, I was not home to show him myself though). He just proceeded to clean the dryer duct from the dryer to "probably the roof" and that was that. This would have saved them time AND money since they had to discount their work and make 3 trips out to my house. I don't know that I would call them again as my confidence in their techs is shot. I hire "experts" because I don't know how to do something or how something works and I expect them to know how to do their job and troubleshoot, not make assumptions. I don't know if it was a one-off problem as they had a good rating here on Angie's list when I called them. I am pleased with the responsiveness and professional manner shown by the owner. I am pleased that everything is working as it should now.

Ok daffy ducts never sent pictures of inside of ducts before and after as promised

Okay. Easier to get to it clean and replace filters

Very well. On time and detail with video review.

Great. Scheduling was easy, short turn-around time and they performed the cleaning as quoted.

The techs they sent over, Tracy and Lamont, were super professional, courteous, and thoroughly did a great job. They also made quick work of it, though the job took about an hour and a half. Anyway, my concern is this. I spoke to Natasha on the phone and told her about my experience with Sears. (Looking through google and Angie's list, I concluded a rough estimate average of between 5-600 dollars. But Natasha said services were $1200.00, here is where I was about to hang up on here, but then she said that they were having a half of sale in January so "lucky me" I get a discount and only charged $600.00. I said okay because I better things to do than having to play mental chess with duct contractors. I did not like the bait and switch tactic from Sears, nor did I care for the overcharged initial quote of service by their rep. Natasha. Needless to say, had it remained as such, I would have hung up and continued hunting. I wonder if the same half off "deal" is also available on every other month. I have to believe it is. So in conclusion, Tracy and Lamont were awesome! Natasha, not so much. Would I recommend this company? Yes, but with caution.

Tracy and Lamonte were the technicians that came to clean the ducts. They were nice and courteous. They explained the process thoroughly and answered all my questions. They were quick and thorough in cleaning the ducts and vents. Excellent experience!

They did a great job. They cleaned up after themselves which I thought was also great.