ROSWELL AUTO CENTER

I have used them for three years. I use to use them once a year. I used to have an older car so that's why I used them quite a bit. I sold that car, that's why I haven't had the chance to visit them recently. But before that, I was there once or twice a year. They were very transparent. I didn't feel any issues spending that money with them. I took a couple of days. I didn't wait there, I just dropped it off and left.

They are highly rated on Angie's List, which is why I have gone there before. They are pretty good. I recommend them to everybody. I would absolutely use them again. I think the people who are running it are absolutely great. They are very transparent. They tell you exactly what's going on. I have just come to trust their feedback. Usually people try to con you into doing things, and I absolutely believe that they don't do that.

They would get "A"s across the board. I have trust in the owners.

I took my ford escape in. I had taken it to another shop and wanted to charge me two thousand dollars because the check engine light was on and it kept coming on and they had fixed it. Not at the other place. They said oh yeah, here is the issue.We can fix it for you. Six hundred dollars and I haven't had a problem since. Every thing for them is an A. I wouldn't take my car any where else.

They are fair, honest and easy to work with. I will be taking all my cars here from now on.

They are always honest. They tell me what needs to be fixed and doesn't need to be fixed. They will make recommendation on things we didn't necessarily bring it in on. They will say "Hey that was a radiator." We didn't bring it in for the radiator, but they noticed a radiator leak and offered to fix it for us and gave me a price for it, but then again, "This is optional. We wanted to let you know about it." Then again, they always do quality work to and every since they fixed it, every thing seems to be working fine. There is nothing really they could improve upon. I mean, the price was probably a "D" instead of an "A" because it was a little more pricey with everything together, but I wouldn't even fair to make that a recommendation because I know it is still cheaper than if I went anywhere else. I think we dropped it off on Friday and got it back on Saturday, so it was just a day. So, the wait time was fine.

They got it done in the same day and they didn't over charge me. There is no crazy mark up or anything like that, so the price is always great. They got me in and out, so it was really really quick, and they always call you every single time. After the work is completed they call you back a week later to make sure everything is still okay with they vehicle. There is nothing they can improve on. They got me in and out the same day, it was cheap, and it works.

The only problem I have is you can not make an appointment, they serve in the order when you get there, their waiting area sucks, it's not terrible because you know you got windows all four ways around but it still sucks because it's not comfortable, if it's going to take them longer than one day on a repair you really do to co ordinate with somebody else because they have no loaners and I guess you could pick up the phone and get a price to come get you for a rental car.

On a previous visit (early September) the team at Roswell Auto Center (RAC) made me aware that my right front CV boot was cracked and leaking. Sadly, I already knew that. I asked them point blank how long I could use the car without damaging the axle. They told me a couple months at the most. I work from home and the car gets very little driving so I gambled and waited a month and a half and took it in. Dropped it off in the early a.m., they called me with a quote mid-morning. They got the work done for the price they quoted and that was that. I hadn't yet damaged the axle so they just replaced the boot, packed it with grease, took it for a test drive and gave it back to me. They now handle all three of my family's vehicles.

Always excellent after many years of using them for auto repairs.

They did all the work on the vehicle. They had our car for a while. It was based on circumstances, their punctuality was pretty reasonable.

This was one of the best auto service experiences I have ever had. I have nothing but good things to say about these folks! We had these brakes serviced by a tire store 3+ years ago. They had never been right since, with heavy vibration every time the brakes were applied. We took it back numerous times but the tire store was never able to fix the issue they created. We took the car to Roswell Auto Center at 8:00 a.m. and it was done by 10:00! Now, the brakes are smooth as glass -- just like they were when the car was new. Incredibly great service at a very reasonable price. What more can you ask for?

Very professional and the service was reliable.

great but they did not know how the Angies list worked, so they were a little confused and wanted me to still pay.

We had moved recently and were looking for a shop we could trust with our vehicles. We found it in Roswell Auto!

I thought the price was good compared to other service providers in the area. The staff was courteous and my car was finished in less than 2 hours. Overall I am pleased with the service done to my car.

The service was perfect. Everyone who works there is great. They had the car for four days. They had the car done when they said they would. I would tell a friend that they are very honorable and fair. They do what they say they are going to do to the car. I have been taking my car there for three years.

No issues, honest feedback.

These guys are great - responsive, professional, pleasant to work with. They even call back after the work is done to make sure everything is running properly.

Never had the problem again. Good quality job.

I have used them for years and have always been pleased. The staff is very responsive and courteous and has even told me what I didn't need to do. On my last service, they stayed late to finish my vehicle and get it back to me the same day. In comparing prices with other places in the area, they were extremely reasonable. Even for quick oil changes and emissions, I use them and have been very satisfied. I have had dealings with Randall, Service Manager for the quick oil changes and Carl, who operates out of the back shop where the major repairs are done. Both of them were very professional, honest, and great to deal with. They are always busy and I think that speaks highly of their customer satisfaction. I don't use anyone else now. Highly recommend.

We had brake pads replaced earlier and they were squeaking some. We took it back to have them look at it and they changed them out again and did not charge us. We've been using them for a while now and they are honest and fair. They do great work and we have been very happy. Highly recommend.

I've taken all three cars to include two Lexus vehicles and I've always decided to wait for them in their comfortable waiting area. It isn't as plush as the dealer, but has also cost me 30% to 50% less. It has never taken me more than a few hours to get my cars back and they have wifi.

The electrical switch works perfectly as do the headlights and trailer hitch. They a quoted a fair price for the replacement on my compressor which I chose to delay until next spring. I felt that they gave me great service and value for my money. I would recommend them to family and friends.

Not a happy camper here. I advised them when I arrived that the battery had died the night before and, due to that, the light wasn't actually on. Because of the battery dieing, I also asked to have my battery and alternator checked. They were friendly and seemed helpful. When I picked up the vehicle they advised about the oil change and gave me some useful info regarding what may have caused the engine light to go on. I asked about my battery and alternator and was told that they were checked and fine. Mind you there was no reference to this on the paperwork and the gentlemen who told me this did not check anything (guess he has a good memory?). After getting the paperwork, I saw that it said we had replaced the battery the night before, that was not the case and not what I said. And if it was, wouldn't that have raised a question as to why I was having it checked instead of a pat answer that it was checked? Anyway, the next day my battery was dead in the AM. It took me a few days to get it back to them to look at the battery (it is extremely difficult for us to get a car over there, my husband has to take time off work so I can have the other car). Anyway, after day of checking my battery and alternator, I was told that I needed a new battery. Supposedly my battery was touchy, checked good on one machine and not good on another. Even if that is true, I have no doubt that it was not checked at all when I first took it in. So, another $50 just to then drive to Sears to purchase a new battery.