ROSWELL AUTO CENTER

Founded 1976 • With Angi since April 2004

4.9

(123) Verified Reviews

Business Details

Phone Number

Address

10700 ALPHARETTA HWY

Roswell, GA 30076

Description

Roswell Auto Center is a family owned, family run business offering quality automotive repair and maintenance with honesty and integrity. We have been in business since 1976 and will be here when you need us! We are proud to have won many local awards for service excellence including prestigious

Verified Reviews

A few reviews for this pro...
DENNIS J.
5.0
08/19/2017
They are highly rated on Angie's List, which is why I have gone there before. They are pretty good. I recommend them to everybody. I would absolutely use them again. I think the people who are running it are absolutely great. They are very transparent. They tell you exactly what's going on. I have just come to trust their feedback. Usually people try to con you into doing things, and I absolutely believe that they don't do that.
Description of Work
Auto services.
Category
auto repair
DENNIS J.
5.0
08/19/2017
They would get "A"s across the board. I have trust in the owners.
Description of Work
Auto service.
Category
auto repair
DENNIS J.
5.0
08/19/2017
I have used them for three years. I use to use them once a year. I used to have an older car so that's why I used them quite a bit. I sold that car, that's why I haven't had the chance to visit them recently. But before that, I was there once or twice a year. They were very transparent. I didn't feel any issues spending that money with them. I took a couple of days. I didn't wait there, I just dropped it off and left.
Description of Work
Auto services.
Category
auto repair
Tony W.
5.0
07/21/2017
I took my ford escape in. I had taken it to another shop and wanted to charge me two thousand dollars because the check engine light was on and it kept coming on and they had fixed it. Not at the other place. They said oh yeah, here is the issue.We can fix it for you. Six hundred dollars and I haven't had a problem since. Every thing for them is an A. I wouldn't take my car any where else.
Description of Work
Check engine light.
Category
auto repair
Alphise B.
5.0
06/14/2017
They are fair, honest and easy to work with. I will be taking all my cars here from now on.
Description of Work
Replace a hybrid battery
Category
auto repair
John C.
5.0
03/20/2017
They are always honest. They tell me what needs to be fixed and doesn't need to be fixed. They will make recommendation on things we didn't necessarily bring it in on. They will say "Hey that was a radiator." We didn't bring it in for the radiator, but they noticed a radiator leak and offered to fix it for us and gave me a price for it, but then again, "This is optional. We wanted to let you know about it." Then again, they always do quality work to and every since they fixed it, every thing seems to be working fine. There is nothing really they could improve upon. I mean, the price was probably a "D" instead of an "A" because it was a little more pricey with everything together, but I wouldn't even fair to make that a recommendation because I know it is still cheaper than if I went anywhere else. I think we dropped it off on Friday and got it back on Saturday, so it was just a day. So, the wait time was fine.
Description of Work
They did brakes, rotors, and radiator.
Category
auto repair, radiator service
John C.
5.0
03/20/2017
They got it done in the same day and they didn't over charge me. There is no crazy mark up or anything like that, so the price is always great. They got me in and out, so it was really really quick, and they always call you every single time. After the work is completed they call you back a week later to make sure everything is still okay with they vehicle. There is nothing they can improve on. They got me in and out the same day, it was cheap, and it works.
Description of Work
They replaced some brake lights for me.
Category
auto repair
Wayman W.
5.0
08/16/2016
The only problem I have is you can not make an appointment, they serve in the order when you get there, their waiting area sucks, it's not terrible because you know you got windows all four ways around but it still sucks because it's not comfortable, if it's going to take them longer than one day on a repair you really do to co ordinate with somebody else because they have no loaners and I guess you could pick up the phone and get a price to come get you for a rental car.
Description of Work
I used Rosewell Auto Center for auto service.
Category
auto repair
Joseph B.
5.0
10/27/2015
On a previous visit (early September) the team at Roswell Auto Center (RAC) made me aware that my right front CV boot was cracked and leaking. Sadly, I already knew that. I asked them point blank how long I could use the car without damaging the axle. They told me a couple months at the most. I work from home and the car gets very little driving so I gambled and waited a month and a half and took it in. Dropped it off in the early a.m., they called me with a quote mid-morning. They got the work done for the price they quoted and that was that. I hadn't yet damaged the axle so they just replaced the boot, packed it with grease, took it for a test drive and gave it back to me. They now handle all three of my family's vehicles.
Description of Work
Replace right front CV Boot
Category
auto repair

Service Provider Response

Thanks for taking the time to rate our service. We appreciate customers like you.
RODNEY O.
5.0
07/13/2015
Always excellent after many years of using them for auto repairs.
Description of Work
This is one of those great shops that fixes what needs to be fixed, tells you what is likely to break in the future, and gives you a ball part idea of when it will likely break with the current estimated cost of repairing it when repair is necessary.
Category
auto repair

Service Provider Response

It is customers like you that have made it a pleasure to serve our community for over 30+ years. Thanks for taking your time to write a review of Roswell Auto Center.
John C.
5.0
06/17/2015
They did all the work on the vehicle. They had our car for a while. It was based on circumstances, their punctuality was pretty reasonable.
Description of Work
For auto care, we use Roswell Auto. The last time we went there, we actually went through a whole gamut of sort of a tune-up and upgrade for my wife’s car that was having a very strange set of symptoms that was difficult to track down, but ultimately, they were able to resolve it.
Category
auto repair

Service Provider Response

Thanks for giving us the vote of confidence with your vehicle. Sometimes we get challenged too trying to further a hard diagnosis but usually we can figure it out. Glad you were satisfied.
GARY N.
5.0
06/17/2015
This was one of the best auto service experiences I have ever had. I have nothing but good things to say about these folks! We had these brakes serviced by a tire store 3+ years ago. They had never been right since, with heavy vibration every time the brakes were applied. We took it back numerous times but the tire store was never able to fix the issue they created. We took the car to Roswell Auto Center at 8:00 a.m. and it was done by 10:00! Now, the brakes are smooth as glass -- just like they were when the car was new. Incredibly great service at a very reasonable price. What more can you ask for?
Description of Work
Serviced front brakes with new rotors and pads on 2006 Saturn Vue.
Category
auto repair

Service Provider Response

Thanks for the "glowing" review. We will always strive to make sure that you are happy.
Robert H.
5.0
05/31/2015
Very professional and the service was reliable.
Description of Work
Oil changes.
Category
auto repair

Service Provider Response

Thanks for taking your time to rate us. We value your opinion.
Jason J.
5.0
05/17/2015
great but they did not know how the Angies list worked, so they were a little confused and wanted me to still pay.
Description of Work
oil change and tire rotation
Category
auto repair

Service Provider Response

You are correct. It was our first "coupon" to come in using Angie's List Glad you were pleased with our service and hope you come back.
Amy B.
5.0
04/07/2015
We had moved recently and were looking for a shop we could trust with our vehicles. We found it in Roswell Auto!
Description of Work
Changed the oil, and performed overall checkup
Category
auto repair

Service Provider Response

Welcome to the area. So glad you tried us and hope we never let you down. We offer a service you probably haven't heard about yet. If ever you are out of town or vacation and your car breaks down, just call and we will evaluate the repairs and the cost and let you know if we think it is fair and competitively priced. Thanks again.
Yolanda and Edward W.
5.0
04/01/2015
I thought the price was good compared to other service providers in the area. The staff was courteous and my car was finished in less than 2 hours. Overall I am pleased with the service done to my car.
Description of Work
Alternator replacement
Category
auto repair

Service Provider Response

Thanks for taking your time to evaluate our business. Our goal is to make sure that all our customers are happy.
Elizabeth G.
5.0
03/03/2015
The service was perfect. Everyone who works there is great. They had the car for four days. They had the car done when they said they would. I would tell a friend that they are very honorable and fair. They do what they say they are going to do to the car. I have been taking my car there for three years.
Description of Work
I had my daughter's car in to re-build the transmission.
Category
transmission repair

Service Provider Response

Thanks for sharing your experience. We appreciate it !
Julie G.
4.0
02/26/2015
No issues, honest feedback.
Description of Work
Oil change and break inspection
Category
auto repair, car inspections

Service Provider Response

Thanks for taking the time and rating our service with 4-A's and 1-B. We hope to soon be able to get all 5-A's.
Theodore D.
5.0
02/19/2015
These guys are great - responsive, professional, pleasant to work with. They even call back after the work is done to make sure everything is running properly.
Description of Work
Replace faulty idle air control valve, etc
Category
auto repair

Service Provider Response

Thanks for your complete vote of confidence in us. Those are kind words and they only encourage us to keep it up.
Allen J.
5.0
02/02/2015
Never had the problem again. Good quality job.
Description of Work
Manifold gasket leak
Category
auto repair

Service Provider Response

Thanks for taking the time to write your review and the kind words.
SUSAN M.
5.0
02/02/2015
I have used them for years and have always been pleased. The staff is very responsive and courteous and has even told me what I didn't need to do. On my last service, they stayed late to finish my vehicle and get it back to me the same day. In comparing prices with other places in the area, they were extremely reasonable. Even for quick oil changes and emissions, I use them and have been very satisfied. I have had dealings with Randall, Service Manager for the quick oil changes and Carl, who operates out of the back shop where the major repairs are done. Both of them were very professional, honest, and great to deal with. They are always busy and I think that speaks highly of their customer satisfaction. I don't use anyone else now. Highly recommend.
Description of Work
Timing belt, valve cover gaskets, routine maintenance, drive belt and hoses
Category
auto repair

Service Provider Response

WOW, thanks so much for your vote of confidence. We appreciate it.
Kimberly A.
5.0
01/31/2015
We had brake pads replaced earlier and they were squeaking some. We took it back to have them look at it and they changed them out again and did not charge us. We've been using them for a while now and they are honest and fair. They do great work and we have been very happy. Highly recommend.
Description of Work
Replaced brake pads.
Category
auto repair

Service Provider Response

Thank you for trusting us to repair your brakes. We understand how important they are to you and your family. We will always stand behind all our work and take "double" precautions with safety equipment.
Wayman W.
5.0
01/06/2015
I've taken all three cars to include two Lexus vehicles and I've always decided to wait for them in their comfortable waiting area. It isn't as plush as the dealer, but has also cost me 30% to 50% less. It has never taken me more than a few hours to get my cars back and they have wifi.
Description of Work
I've been using Roswell Auto for all three of my vehicles factory required services for the past nine months and they have saved me literally a few thousand dollars over dealer maintenance for the exact same items.
Category
auto repair

Service Provider Response

We are glad you are pleased with our service. Thanks for taking the time to write such a nice review. Should we ever not meet your expectations please let us know.
Elizabeth G.
5.0
09/24/2014
The electrical switch works perfectly as do the headlights and trailer hitch. They a quoted a fair price for the replacement on my compressor which I chose to delay until next spring. I felt that they gave me great service and value for my money. I would recommend them to family and friends.
Description of Work
Replaced faulty combination switch impacting headlights, corrected short in trailer switch and inspected A/C compressor.
Category
auto repair

Service Provider Response

Thanks for your kind words and encouragement.
Christine H.
3.0
06/17/2014
Not a happy camper here. I advised them when I arrived that the battery had died the night before and, due to that, the light wasn't actually on. Because of the battery dieing, I also asked to have my battery and alternator checked. They were friendly and seemed helpful. When I picked up the vehicle they advised about the oil change and gave me some useful info regarding what may have caused the engine light to go on. I asked about my battery and alternator and was told that they were checked and fine. Mind you there was no reference to this on the paperwork and the gentlemen who told me this did not check anything (guess he has a good memory?). After getting the paperwork, I saw that it said we had replaced the battery the night before, that was not the case and not what I said. And if it was, wouldn't that have raised a question as to why I was having it checked instead of a pat answer that it was checked? Anyway, the next day my battery was dead in the AM. It took me a few days to get it back to them to look at the battery (it is extremely difficult for us to get a car over there, my husband has to take time off work so I can have the other car). Anyway, after day of checking my battery and alternator, I was told that I needed a new battery. Supposedly my battery was touchy, checked good on one machine and not good on another. Even if that is true, I have no doubt that it was not checked at all when I first took it in. So, another $50 just to then drive to Sears to purchase a new battery.
Description of Work
Checked a 'check engine light' and did an oil change
Category
auto repair

Service Provider Response

We are very sorry about the confusion concerning the battery-testing. Machines do get out of calibration and we have called the manufacturer to have their Rep. come by and check the calibration on both of our analyzers. We apologize for your inconvenience and will gladly reimburse you the charge for checking your battery. Thanks for bringing this to our attention.

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Auto Service
    Auto Inspections
    Auto Transmission
    Auto Radiators
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, Discover
    Senior Discount
    3%
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    ENGINE REPAIR,CHECK ENGINE LIGHTS, ALL 30-60-90K SERVICES, AUTOMATIC TRANSMISSION & TRANSAXLE, MANUAL DRIVE TRAIN & AXLES, SUSPENSION & STEERING, BRAKES, ELECTRICAL & ELECTRONIC SYSTEMS, HEATING & AIR CONDITIONING, ENGINE PERFORMANCE.

    Services Not Offered

    ask for details

    Frequently Asked Questions & Answers about ROSWELL AUTO CENTER

    How is ROSWELL AUTO CENTER overall rated?

    ROSWELL AUTO CENTER is currently rated 4.9 overall out of 5.

    What days are ROSWELL AUTO CENTER open?

    ROSWELL AUTO CENTER is open:

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 3:00 PM

    What payment options does ROSWELL AUTO CENTER provide

    ROSWELL AUTO CENTER accepts the following forms of payment: Check, Visa, MasterCard, Discover

    Does ROSWELL AUTO CENTER offer free estimates?

    Yes, ROSWELL AUTO CENTER offers free project estimates.

    Does ROSWELL AUTO CENTER offer eco-friendly accreditations?

    No, ROSWELL AUTO CENTER does not offer eco-friendly accreditations.

    Does ROSWELL AUTO CENTER offer a senior discount?

    No, ROSWELL AUTO CENTER does not offer a senior discount.

    Does ROSWELL AUTO CENTER offer emergency services?

    Yes, ROSWELL AUTO CENTER offers emergency services.

    Are warranties offered by ROSWELL AUTO CENTER?

    Yes, ROSWELL AUTO CENTER offers warranties.

    What services does ROSWELL AUTO CENTER offer?

    ROSWELL AUTO CENTER offers the following services: ENGINE REPAIR,CHECK ENGINE LIGHTS, ALL 30-60-90K SERVICES, AUTOMATIC TRANSMISSION & TRANSAXLE, MANUAL DRIVE TRAIN & AXLES, SUSPENSION & STEERING, BRAKES, ELECTRICAL & ELECTRONIC SYSTEMS, HEATING & AIR CONDITIONING, ENGINE PERFORMANCE.

    Are there any services ROSWELL AUTO CENTER does not offer?

    ask for details