Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Remco Solutions, Inc.

1.0(
1
)

Oriental Rug Cleaning, Mold Testing & Remediation, Floor Cleaning and Waxing,

... +3 more

About us

Mission Statement We will set new standards in the restoration industry by being a compassionate, hardworking organization that will be forever committed to strong work ethics and personal values. We promise to provide remediation and emergency management solutions with unsurpassed integrity and reliability. Corporate Philosophy • Remco Solutions is built on a foundation of Christian values and we will always recognize God as the center of our organization. • We will provide superior customer service through education, fair pricing, on time delivery, and quality work. • Industry standards will be exceeded by utilizing the latest technology, equipment, and procedures. • We will recognize and reward the ideas and accomplishments of each individual as vital contributions to the success of the company. • We will be committed to ongoing personal and professional staff development. • We will be good corporate citizens by contributing to the growth and development of the community

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

24 Hour Disaster Recovery: Mold Remediation, Moisture Removal & Drying, Thermal Imaging Inspection, Fire Cleaning, Trauma Cleanup

Amenities

Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

1.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Write a review
Showing 1-1 of 1 reviews
James D.
07/2010
1.0
Horrible, when I spoke to the owner he treated me very disrespectful and lacks common understanding in communication.
Description of Work: This company came out to do an estimate on a leak and never followed up with me. I called and asked why I did not get a call because it was an important job, the lady was nice and said she would have someone call. The owner Waylon Smith called and acted like he did not want the job. So I asked some straight forward questions he could not answer so I decided he was not a good fit for the job.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$4,000
Response from Remco Solutions, Inc.
My name is Waylon Smith and I am the owner of Remco Solutions. This July will mark our 10th year anniversary. In 10 years this is the first negative review my company has ever received. I encourage our prospective clients to do your own research on Remco Solutions. Please Google us and review our Better Business Bureau rating. Since 2002 we have never received a complaint with the BBB and we have a current A+ rating. In regards to Member he is absolutely correct about me forgetting to call him. I was supposed to call him the day of the inspection and I totally forgot. I called him immediately upon receiving his message from my office staff (still within 24 hours of my onsite inspection). After calling him to apologize he was still very angry. As I relayed to him the extent of the mold damage at his rental home he became very aggressive and accused me of exaggerating the scope of work. Within a few minutes of speaking to Member I realized I did not want my company to perform the work. I politely stated that I was not interested in the project. When I informed him that I was not interested in moving forward he cursed and promised that he would do everything possible to damage the reputation of my company. *Note to potential clients* I am absolutely passionate about the service we provide to our clients. I am very sorry this incident occurred. I accept full responsibility for not calling Member the day of the inspection. However due to his aggressive nature and accusations of Remco exaggerating the damage, I stand behind my decision to not serve this customer. We truly believe the customer is always right and we work very hard to create the best experience possible for our clients. However when someone is swearing and making threatening comments I will not subject myself or team to that behavior.

    Contact information

    PO Box 430, Holly Springs, GA 30142

    www.remcosolutions.com

    Service hours

    Sunday:
    7:30 AM - 5:00 PM
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    7:30 AM - 5:00 PM

    Licensing

    Bonded
    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Oriental Rug Cleaning,
    Mold Testing & Remediation,
    Floor Cleaning and Waxing,
    Water & Smoke Damage,
    Upholstery Cleaning,
    Carpet Cleaning

    FAQ

    Remco Solutions, Inc. is currently rated 1 overall out of 5.

    Sunday: 7:30 AM - 5:00 PM

    Monday: 7:30 AM - 5:00 PM

    Tuesday: 7:30 AM - 5:00 PM

    Wednesday: 7:30 AM - 5:00 PM

    Thursday: 7:30 AM - 5:00 PM

    Friday: 7:30 AM - 5:00 PM

    Saturday: 7:30 AM - 5:00 PM

    Remco Solutions, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Remco Solutions, Inc. does not offer free project estimates.
    Yes, Remco Solutions, Inc. offers eco-friendly accreditations.
    No, Remco Solutions, Inc. does not offer a senior discount.
    Yes, Remco Solutions, Inc. offers emergency services.
    Yes, Remco Solutions, Inc. offers warranties.
    Remco Solutions, Inc. offers the following services: 24 Hour Disaster Recovery: Mold Remediation, Moisture Removal & Drying, Thermal Imaging Inspection, Fire Cleaning, Trauma Cleanup

    Contact information

    PO Box 430, Holly Springs, GA 30142

    www.remcosolutions.com

    Service hours

    Sunday:
    7:30 AM - 5:00 PM
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    7:30 AM - 5:00 PM