Reviews
3.04 Reviews
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Showing 1-4 of 4 reviews
Jt H.
Jan 2016
Phone Service - Cellular
unknown
Barbara S.
Feb 2015
Internet Service
I work from home. The internet service went out early Monday morning and did not get resolved until after 6pm that evening. I lost an entire day of work.
Natalie M.
Jun 2014
Phone Service - Cellular
Didn't revolve the issues
Kristen G.
Jun 2014
Phone Service - Cellular
The customer service is always good, however the internet service is not great. It goes down more frequently than it should and the bandwidth available is low.
LaVon A.
Apr 2014
Phone Service - Cellular
Actually, I can't remember the date of the last trouble shooting episode... The people on the phone are nice and polite and so are the service guys... They may or may not pro-rate for services not received, either way it's a hassle. For years we paid for faster service than we received... a technician mentioned our actual speed during a service... and Windstream would only refund 3 months of our overpayments? They knew the service wasn't available in our area when they sold it to me and my family across the street! Paying a higher price for mediocre services when people in nearby areas get so much more for much better pricing... it is annoying and I believe against the law! Why is Windstream allowed to have a monopoly?
Licensing
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FAQ
WINDSTREAM COMMUNICATIONS is currently rated 3.0 overall out of 5.
No, WINDSTREAM COMMUNICATIONS does not offer free project estimates.
No, WINDSTREAM COMMUNICATIONS does not offer eco-friendly accreditations.
No, WINDSTREAM COMMUNICATIONS does not offer a senior discount.
No, WINDSTREAM COMMUNICATIONS does not offer emergency services.
No, WINDSTREAM COMMUNICATIONS does not offer warranties.