Founded 2009 • With Angi since May 2010
Service Provider Response
Thank you for this kind review. It is the highest compliment we can receive from our customers! It is satisfying to know we've met your needs and provided the best service we can as that's our daily goal. We appreciate you!Service Provider Response
Thank you [Member Name Removed] so very much for your kind words. We truly appreciate your business and you taking the time to review our company. It is the highest compliment we can receive. We hope to get an opportunity to serve you again!Service Provider Response
Thank you so much for taking the time to review our company! It is our honor to make your experience the best it can be. We truly appreciate your business!Service Provider Response
Hi [Member Name Removed], I believe this is a case of miscommunication, and for that I do apologize. We always strive to be clear on what we have done and any recommendations we have. Intermittent issues do pose a particular challenge from a service perspective as we are not always able to observe the cause. There can be multiple factors at play, and sometimes the problem is triggered by other things. These things can be independent of the door system and often completely out of our control. If we had been more clear on the source, it may have prevented further issues. On our end, safety sensors are an automatic check any time there is a closing issue and I did confirm they were adjusted. I also remember mentioning them on the phone (we always encourage homeowners to look them over before we arrive when we think they might be part of the problem.) While it is possible we overlooked some wiring issues, we include cutting out any bad splice points or damaged parts of the wires we find in our basic tune up service. It is also possible the wires were damaged after we left. I do apologize that we were not able to meet your needs. We will take this as an encouragement to strive for greater excellence in workmanship and better communication from every member of our team. We would be happy to do a free garage tune up for you anytime in hopes that you will give us another opportunity to meet and exceed your expectations.Angi Certified
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Angi Certified
2022 Super Service Award
Are you worried about water leaks or missing shingles? Are you interested in making your roof more energy efficient? Do you need emergency roof repairs after a storm or accident? Shingle Magic has all of the solutions you’re looking for and more. As Atlanta’s all-in-one roofing experts, the Shingle Magic team is here to help you keep a solid and secure roof over your head. We offer a wide variety of residential and commercial services, including roof installation, roof repair, roof maintenance, and roof replacements. With our training and experience working for you, it’s never been easier to keep a stable roof over your head.
Angi Certified
Looking for replacement windows, roofing, siding, doors, or attic insulation? As the nation’s largest full-service exterior home remodeler, we offer high-performance products and professional installations and a lifetime warranty. With 900+ lifetime Angi Super Service awards in our over 30 years business, we are committed to understanding your goals so we can transform the vision you have for your home into reality. For a free, no-obligation estimate, contact us today!