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CSS Garage Doors
Carpentry Framing - Install, Carpentry Framing - Repair, Interior Trim and Decorative Moldings - Install,
About us
Super Service Award 2010 - 2017. Locally Owned and Operated- We are flexible & easy to communicate with. Of course you are always welcome to call or send an email if you like. We want to make it easy for you to get the information you need and a visit is not always necessary to get pricing. We have a sincere desire to serve you by our founding principals - Quality, Service, Integrity. We’ve helped thousands of homeowners throughout the metro Atlanta area. Garage Doors and Openers are our specialty, so whether you need service, repair, replacement, or you just are not sure how to move forward we would be happy to give you your options and our recommendations.
Business highlights
Emergency services offered
16 years of experience
Services we offer
Amarr, Asta, CHI, Chamberlain, Clopay, Craftsman, Doorlink, Eden Coast, Garage door service and repair including garage door installation & sales, Genie, Haas, Janus, Linear, Marantec, Mid America, Overhead Door, Shamrock, Sommer, Wayne Dalton, garage, garage door openers, garage repair, springs & roller replacement and much more! Liftmaster
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9412 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 3% | ||
| 1% | ||
| 0% | ||
| 1% |
Showing 1-25 of 412 reviews
Terry S.
May 2021
CSS is a husband/wife team. They take pride in their work and go the extra mile to please the customer. The entire process of getting a quote, ordering, scheduling and installing went smoothly and we are thoroughly delighted with the end result! We wanted insulated doors with thermo-paned windows. There was a big difference in price between the brand of doors with single-pane and brand with double-pane windows. Michele took it upon herself to contact the manufacturer's sales rep for the "overpriced" doors and they agreed to match the competitor's price! We got exactly what we wanted at a reasonable price because of Michele's desire to please a customer. Daryl expertly installed the doors and openers. We've already recommended CSS to several friends.
Desiree T.
Aug 2019
Tech arrived (forgot his name, sorry, but he was awesome) at the beginning of the 2hr window I was given. Super polite, did the job quickly & made sure it was working correctly. Even checked the other door to make sure it looked good & added lubricant to the track to help keep it moving smoothly. Would definitely recommend & call again for any issues.
Cliff I.
Aug 2019
Excellent work. Professional and thorough..........
MIKE F.
Jul 2019
Excellent from initial sales contact to installation. Good Quality, Good Price and Great people to work with
Patty M.
May 2019
The installer made a courtesy call upon arrival and arrived on the designated time. The installer was detailed and did not do any unnecessary work or try sell unnecessary parts. Honesty goes a long way in my book
Response from CSS Garage Doors
"Thank you for this kind review. It is the highest compliment we can receive from our customers! It is satisfying to know we've met your needs and provided the best service we can as that's our daily goal. We appreciate you!"
Mark P.
Mar 2019
A+ Job well done!
Response from CSS Garage Doors
"Thank you! We appreciate your business very much!"
Terry H.
Feb 2019
I gladly give this company an "A" rating. Michelle promptly responded to my email on the weekend - a very uncommon practice. She was very nice and made the scheduling process effortless. Darryl did a great job servicing my 18 year old doors and openers. The doors now work so much better and quieter. Absolutely no attempt on anyone's part to up sell - just straightforward, honest, and professional work. And their price to service two doors/openers was much cheaper than any of the other online "specials" that I saw. If you're searching for a company with integrity that provides prompt and honest service, this is it. I very much appreciate their work and I highly recommend them.
Response from CSS Garage Doors
"Thank you [Member Name Removed] so very much for your kind words. We truly appreciate your business and you taking the time to review our company. It is the highest compliment we can receive. We hope to get an opportunity to serve you again!"
Daniel S.
Feb 2019
Great. Installer (Tom) did a great job. Professional, efficient, and fast. Arrived on time, got the old unit down and new one up and running in about an hour. Fair price and quality service. We bought a garage door from CSS 5 years ago and it still look good. We highly recommend this company
Response from CSS Garage Doors
"Thank you so much for taking the time to review our company! It is our honor to make your experience the best it can be. We truly appreciate your business!"
Cheryl S.
Jan 2019
They fixed the problem quickly for a great price.
Response from CSS Garage Doors
"Thank you for taking the time to review our company. It means a lot to us. We appreciate your business!"
Emma D.
Jan 2019
Arrived on short notice, performed repair quickly and professionally. Explained the fix in a way I could understand. I would recommend!
Bonnie K.
Oct 2018
CSS Garage Door Inc sold & installed our new garage door & opener several years ago. It is excellently balanced so I’ve had no issues with it not running smoothly. I had accidentally knocked the “safety eyes” out of sync so called CSS to adjust them and do a lube & tuneup to keep all the moving parts working well & to tighten it up, as needed. The technician was very professional and answered all of my questions.
Johnathan A.
Oct 2018
Tech arrived on time. Explained that I'd have various issues with the garage door for years such as having it re-open after trying to have it close, not closing at all, etc. He was able to quickly diagnose and fix the door and re-wire the sensor. Now does the door not only not have the previously mentioned problems, it is MUCH quieter than it has ever been. Would definitely hire again
Patrick C.
Sep 2018
I noticed last night that my garage door wouldn't open when trying to take out the trash. Took me until this morning to notice the two cracked springs on either side of the door. I found CSS based on positive reviews on Angie's List, so I called this morning and they were able to send someone out within 2-3 hours. Repair took less then a half hour, and I got a bunch of maintenance tips for the opener and tracks too. Would definitely hire again if/when my motor goes.
CW C.
Sep 2018
I have a 2 car garage with a solid wood door. The spring broke overnight, trapping both cars. I reached out to 3 Angie's providers at 8 am. CSS squeezed us in between nearby appointments. Darrell and Tom showed up as expected. They diagnosed in seconds. They had the replacement spring already on the truck. Took about 45 minutes to replace. Cars no longer trapped as of 11:15 AM. They also replaced some frayed lift cable.
John W.
Jul 2018
Came same day I called. Diagnosed the problem immediately and fixed it (along with routine maintenance on my other gtwo garage doors). CSS was great. Nice people, too. I will definitely call them the next time I have garage door issues.
Cynthia D.
Jul 2018
My garage door was not closing intermittently. Based on customer reviews, I contacted CSS. I explained the problem to the service person. He inspected my door, lubricated the mechanical moving parts, and told me that if the problem continued I would probably need a new circuit board (cost estimated at $189). Two weeks later and the door is again not closing intermittently. I spoke to my handy guy, and it turned out that the camera lenses are misaligned and the wire on one of them is damaged (my cat chews on wires). I later learned that this is a very common problem with automatic garage door openers. I cannot believe that such a straightforward problem was not caught by CSS during his inspection. I will not use them again.
Response from CSS Garage Doors
"Hi [Member Name Removed], I believe this is a case of miscommunication, and for that I do apologize. We always strive to be clear on what we have done and any recommendations we have. Intermittent issues do pose a particular challenge from a service perspective as we are not always able to observe the cause. There can be multiple factors at play, and sometimes the problem is triggered by other things. These things can be independent of the door system and often completely out of our control. If we had been more clear on the source, it may have prevented further issues. On our end, safety sensors are an automatic check any time there is a closing issue and I did confirm they were adjusted. I also remember mentioning them on the phone (we always encourage homeowners to look them over before we arrive when we think they might be part of the problem.) While it is possible we overlooked some wiring issues, we include cutting out any bad splice points or damaged parts of the wires we find in our basic tune up service. It is also possible the wires were damaged after we left. I do apologize that we were not able to meet your needs. We will take this as an encouragement to strive for greater excellence in workmanship and better communication from every member of our team. We would be happy to do a free garage tune up for you anytime in hopes that you will give us another opportunity to meet and exceed your expectations."
Jennifer M.
May 2018
Great! Awesome service. Very Responsive
Brian Z.
Apr 2018
CSS fixed my garage door at what I thought was a very good price. I would use them again.
Response from CSS Garage Doors
"It was a pleasure to serve you and we want to thank you for choosing us again!"
Barbara R.
Apr 2018
I am tardy in writing this review but wanted to give kudos to CSS. My spring broke on my garage door. I had it replaced and the trouble began. It would randomly blink and not close as if something was blocking the sensors. I called them again. Said it was the sun. So I bought sun sensors. Still did it. Came out again and made an adjustment to the sensors. Still broken. So, I finally looked at other companies and called CSS. I talked to Paul and explained all that was going on. He mentioned a number of things. We set up an appointment. The technician came out. He couldn't find a specific cause but said some of the wire connections didn't look good. He replaced those and serviced the door. I have had zero problems since. It was definitely worth the extra money I had to pay.
Pamela B.
Mar 2018
Great quality doors, price, and installation went smoothly. I ordered the doors and the install was done in less than a week. Paul spent at least a couple of hours helping me choose the right doors for my home. Excellent Customer service.
Gisele G.
Mar 2018
Daryl came to my house and he was very polite, professional, on time, helpful, fair on the price and did a great job! He even synced my car to my garage door! Totally recommend this company and will call them again in the future for sure! Thank you!
Walter D.
Feb 2018
I had to replace the rollers on the door, but not the tracks as I had feared. The tech serviced the door and now it runs as quietly as it did when it was new. He also brought it up to date on safety by running a cable through the springs to contain them in case of breakage. The price was a little more than I wanted to pay but it was a lot less than replacing the whole door, etc.
Marsh D.
Dec 2017
I sent Paul a text and he had someone at our house the next day. The serviceman called when he was on his way, arrived when he said he would, and was professional and courteous. They had it fixed in short order and the door is working better than ever. Simple & easy. Well worth the money.
Cecelia B.
Dec 2017
The gentleman, Paul, was extremely informative and helpful, and helped with our decision making at this time. We definitely will call them back at a later time, to possibly have two doors installed. The home is new to us at this time, and there are a few other items on our list first.
Bijel D.
Nov 2017
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Licensing
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FAQ
CSS Garage Doors is currently rated 4.9 overall out of 5.
CSS Garage Doors accepts the following forms of payment: CreditCard
Yes, CSS Garage Doors offers free project estimates.
No, CSS Garage Doors does not offer eco-friendly accreditations.
No, CSS Garage Doors does not offer a senior discount.
Yes, CSS Garage Doors offers emergency services.
No, CSS Garage Doors does not offer warranties.