Founded 2009 • With Angi since May 2010
Business Highlights
Emergency Services OfferedAmenities
Free Estimates
Yes
Warranties
Yes
Senior Discount
no
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Licensing
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Showing 1-25 of 428 reviews
Terry S.
05/05/2021
CSS is a husband/wife team. They take pride in their work and go the extra mile to please the customer. The entire process of getting a quote, ordering, scheduling and installing went smoothly and we are thoroughly delighted with the end result! We wanted insulated doors with thermo-paned windows. There was a big difference in price between the brand of doors with single-pane and brand with double-pane windows. Michele took it upon herself to contact the manufacturer's sales rep for the "overpriced" doors and they agreed to match the competitor's price! We got exactly what we wanted at a reasonable price because of Michele's desire to please a customer. Daryl expertly installed the doors and openers. We've already recommended CSS to several friends.
Description of Work
Replaced two garage doors and openers
Category
garage doors
Desiree T.
08/26/2019
Tech arrived (forgot his name, sorry, but he was awesome) at the beginning of the 2hr window I was given. Super polite, did the job quickly & made sure it was working correctly. Even checked the other door to make sure it looked good & added lubricant to the track to help keep it moving smoothly. Would definitely recommend & call again for any issues.
Description of Work
spring replaced
Category
garage doors
Cliff I.
08/15/2019
MIKE F.
07/19/2019
Patty M.
05/23/2019
The installer made a courtesy call upon arrival and arrived on the designated time. The installer was detailed and did not do any unnecessary work or try sell unnecessary parts. Honesty goes a long way in my book
Description of Work
Springs and pulleys replaced on garage door
Category
garage doors
Service Provider Response
Thank you for this kind review. It is the highest compliment we can receive from our customers! It is satisfying to know we've met your needs and provided the best service we can as that's our daily goal. We appreciate you!Terry H.
02/22/2019
I gladly give this company an "A" rating. Michelle promptly responded to my email on the weekend - a very uncommon practice. She was very nice and made the scheduling process effortless. Darryl did a great job servicing my 18 year old doors and openers. The doors now work so much better and quieter. Absolutely no attempt on anyone's part to up sell - just straightforward, honest, and professional work. And their price to service two doors/openers was much cheaper than any of the other online "specials" that I saw. If you're searching for a company with integrity that provides prompt and honest service, this is it. I very much appreciate their work and I highly recommend them.
Description of Work
Garage Door/Opener Service
Category
garage doors
Service Provider Response
Thank you [Member Name Removed] so very much for your kind words. We truly appreciate your business and you taking the time to review our company. It is the highest compliment we can receive. We hope to get an opportunity to serve you again!Daniel S.
02/02/2019
Great. Installer (Tom) did a great job. Professional, efficient, and fast. Arrived on time, got the old unit down and new one up and running in about an hour. Fair price and quality service. We bought a garage door from CSS 5 years ago and it still look good. We highly recommend this company
Description of Work
Install new garage door opener
Category
garage doors
Service Provider Response
Thank you so much for taking the time to review our company! It is our honor to make your experience the best it can be. We truly appreciate your business!Cheryl S.
01/22/2019
Emma D.
01/03/2019
Bonnie K.
10/24/2018
CSS Garage Door Inc sold & installed our new garage door & opener several years ago. It is excellently balanced so I’ve had no issues with it not running smoothly. I had accidentally knocked the “safety eyes” out of sync so called CSS to adjust them and do a lube & tuneup to keep all the moving parts working well & to tighten it up, as needed. The technician was very professional and answered all of my questions.
Description of Work
Garage door tuneup & adjustment of “safety eyes”
Category
garage doors, woodworking, doors
Johnathan A.
10/20/2018
Tech arrived on time. Explained that I'd have various issues with the garage door for years such as having it re-open after trying to have it close, not closing at all, etc. He was able to quickly diagnose and fix the door and re-wire the sensor. Now does the door not only not have the previously mentioned problems, it is MUCH quieter than it has ever been. Would definitely hire again
Description of Work
Garage door repair
Category
garage doors
Patrick C.
09/20/2018
I noticed last night that my garage door wouldn't open when trying to take out the trash. Took me until this morning to notice the two cracked springs on either side of the door. I found CSS based on positive reviews on Angie's List, so I called this morning and they were able to send someone out within 2-3 hours. Repair took less then a half hour, and I got a bunch of maintenance tips for the opener and tracks too. Would definitely hire again if/when my motor goes.
Description of Work
Needed broken Garage Door springs replaced
Category
garage doors
CW C.
09/05/2018
I have a 2 car garage with a solid wood door. The spring broke overnight, trapping both cars. I reached out to 3 Angie's providers at 8 am. CSS squeezed us in between nearby appointments. Darrell and Tom showed up as expected. They diagnosed in seconds. They had the replacement spring already on the truck. Took about 45 minutes to replace. Cars no longer trapped as of 11:15 AM. They also replaced some frayed lift cable.
Description of Work
Emergency spring replacement
Category
garage doors
John W.
07/09/2018
Came same day I called. Diagnosed the problem immediately and fixed it (along with routine maintenance on my other gtwo garage doors). CSS was great. Nice people, too. I will definitely call them the next time I have garage door issues.
Description of Work
Repair garage door opener
Category
garage doors
Cynthia D.
07/01/2018
My garage door was not closing intermittently. Based on customer reviews, I contacted CSS. I explained the problem to the service person. He inspected my door, lubricated the mechanical moving parts, and told me that if the problem continued I would probably need a new circuit board (cost estimated at $189). Two weeks later and the door is again not closing intermittently. I spoke to my handy guy, and it turned out that the camera lenses are misaligned and the wire on one of them is damaged (my cat chews on wires). I later learned that this is a very common problem with automatic garage door openers. I cannot believe that such a straightforward problem was not caught by CSS during his inspection. I will not use them again.
Description of Work
Garage Door Problem Misdiagnosed
Category
garage doors
Service Provider Response
Hi [Member Name Removed], I believe this is a case of miscommunication, and for that I do apologize. We always strive to be clear on what we have done and any recommendations we have. Intermittent issues do pose a particular challenge from a service perspective as we are not always able to observe the cause. There can be multiple factors at play, and sometimes the problem is triggered by other things. These things can be independent of the door system and often completely out of our control. If we had been more clear on the source, it may have prevented further issues. On our end, safety sensors are an automatic check any time there is a closing issue and I did confirm they were adjusted. I also remember mentioning them on the phone (we always encourage homeowners to look them over before we arrive when we think they might be part of the problem.) While it is possible we overlooked some wiring issues, we include cutting out any bad splice points or damaged parts of the wires we find in our basic tune up service. It is also possible the wires were damaged after we left. I do apologize that we were not able to meet your needs. We will take this as an encouragement to strive for greater excellence in workmanship and better communication from every member of our team. We would be happy to do a free garage tune up for you anytime in hopes that you will give us another opportunity to meet and exceed your expectations.Brian Z.
04/12/2018
Barbara R.
04/06/2018
I am tardy in writing this review but wanted to give kudos to CSS. My spring broke on my garage door. I had it replaced and the trouble began. It would randomly blink and not close as if something was blocking the sensors. I called them again. Said it was the sun. So I bought sun sensors. Still did it. Came out again and made an adjustment to the sensors. Still broken. So, I finally looked at other companies and called CSS. I talked to Paul and explained all that was going on. He mentioned a number of things. We set up an appointment. The technician came out. He couldn't find a specific cause but said some of the wire connections didn't look good. He replaced those and serviced the door. I have had zero problems since. It was definitely worth the extra money I had to pay.
Description of Work
Garage Door was randomly not closing.
Category
garage doors
Gisele G.
03/24/2018
Daryl came to my house and he was very polite, professional, on time, helpful, fair on the price and did a great job! He even synced my car to my garage door! Totally recommend this company and will call them again in the future for sure! Thank you!
Description of Work
I was having an issue closing one of my garages.
Category
garage doors
Pamela B.
03/20/2018
Great quality doors, price, and installation went smoothly. I ordered the doors and the install was done in less than a week. Paul spent at least a couple of hours helping me choose the right doors for my home. Excellent Customer service.
Description of Work
Garage doors and installation
Category
garage doors
Walter D.
02/21/2018
I had to replace the rollers on the door, but not the tracks as I had feared. The tech serviced the door and now it runs as quietly as it did when it was new. He also brought it up to date on safety by running a cable through the springs to contain them in case of breakage. The price was a little more than I wanted to pay but it was a lot less than replacing the whole door, etc.
Description of Work
Repair stuck garage door that would not go completely up or down.
Category
garage doors
Marsh D.
12/29/2017
I sent Paul a text and he had someone at our house the next day. The serviceman called when he was on his way, arrived when he said he would, and was professional and courteous. They had it fixed in short order and the door is working better than ever. Simple & easy. Well worth the money.
Description of Work
The spring broke on our Wayne Dalton garage door, and as such, the door would no longer open. It was a torque master spring, single car garage door.
Category
garage doors
Cecelia B.
12/27/2017
The gentleman, Paul, was extremely informative and helpful, and helped with our decision making at this time. We definitely will call them back at a later time, to possibly have two doors installed. The home is new to us at this time, and there are a few other items on our list first.
Description of Work
Garage doors needed realigned, the remotes reset, hardware realigned And some maintenance.
Category
garage doors
Donna Marie M.
11/07/2017
Paul arrived promptly, quoted me a very reasonable charge and replaced both springs. Very professional, knowledgeable, and did the repair and advised me what to look for if had an further problems. I am very satisfied and would definitely call again. The entire Job took less than an hour as he had appropriate materials with him.
Description of Work
Spring on Garage Door Broke. Needed Repair as soon as possible.
Category
garage doors
Jennifer M.
10/09/2017
Toni L.
08/23/2017
CSS went above and beyond to meet our service needs! They replaced a garage door and repaired two columns at the entry door. What began as an insurance nightmare ended with a job done to complete satisfaction. Would definitely call them for future needs!
Description of Work
Replace garage door, repair columns at entry door
Category
garage doors, woodworking
Phone
Address
118 Silver Creek Dr
Canton, GA 30114
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