Founded 2001 • With Angi since May 2007
Service Provider Response
We thank you for your feedback. Although, we are very surprised to hear this. Especially if this is an accurate account of events. Input like this allows us to improve our company for future clients. We do regret if this was an actual experience with our company. We do not operate our business this way, but with that being said we are human and mistakes can be made. As much as I would like to promise that no errors will ever occur, sometimes they just do. After researching your information we do not show any record of your contact information within our company. We do not show any appointment in our computer system. In addition, we could not have received a text message from you - we don't have that service on our business phone line. Perhaps you have made an error in your review. With that, let me just say that we do process and deliver about 900 proposals per year via computer to potential clients with around 50% of these going to referrals from previous clients. We issue these proposals with the help of tablet PCs, digital cameras etc. and do this to keep digital records. Every lead, appointment and proposal is verified through our office and backed up on our server. By using technology to operate this way, it allows us to be efficient and keep detailed records. We have thousands of satisfied customers, 4 crews of skilled professionals all of whom have been with us more than 4 years, and strive to meet the needs and expectations of every client we meet. We are typically rated 4-5 stars on consumer sites and specifically have a 4.65 star rating out of 5 possible stars from 26 reviews on the Service Magic website that you mention here in your review. We provide all of our clients a fair price, a quality product and great customer service. As a matter of fact we recently completed (November/December) over 100 jobs in the same neighborhood in Woodstock, GA. We wouldn’t be able to work for that many great home owners in the same subdivision over a 2 month period if we didn’t offer a premium service. Obviously with that much volume it is possible for any company to miss an appointment and if we missed yours then you have my personal apology. Thank you again for bringing this to our attention. Sincerely, Kevin SmithAngi Certified
Granite stone has been on the market for 5 years and we are committed to quality and customer satisfaction, fast service and quality you will find here! we work with granite, quartz, marble and more! Sale, installation and maintenance of Countertops! free estimate!
Angi Certified
Atlanta Basement Systems was started in Alpharetta, GA, fulfilling the needs of Georgia homeowners for permanently-effective waterproofing and foundation repair services. Basement Systems, Inc. has served the Atlanta area since 1999, with other dealers selling our products and using our methods, but we wanted to set the bar higher. So, our founder and the most respected authority on Basement Waterproofing and Foundation Repair since 1987, Larry Janesky, decided to open his own dealership in this area in early 2021. We provide permanent solutions for leaky basements, nasty crawl spaces, sinking or settling foundations, home structural issues, and humidity and mold control concerns. With 33 years of experience, our expert team, and state-of-the-art equipment we provide you and your home with permanent solutions. It is our mission to improve the lives of homeowners throughout Greater Atlanta, GA with the best in home improvement services.
Angi Certified
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With 10 plus years of experience, Gutter Shutter of Greater Atlanta employees are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is in the quality of service and products we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business. Call us today and visit our website: http://www.guttershutterofatlanta.com 770-800-1566