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Monro Moving & Storage Company - Allied Van Lines

Founded 1977 • With Angi since July 2012

4.9

(29) Verified Reviews

Business Details

Phone Number

Address

1809 Wylds Rd

Augusta, GA 30909

Description

full time employees, nationally background check, drug tested, started in 1977....

Verified Reviews

A few reviews for this pro...
5.0

12/28/2018


Carol P.

I was very happy with the whole experience

Description of Work
Packing and storage

Category moving companies, storage units

5.0

08/21/2018


Peter F.

It went PERFECTLY, which is something that very few homeowners can say when being completely moved by a moving company. These guys took great care of even the smallest of boxes and lifted even heavy things with ease (or it seemed that way). I live on a very steep driveway, so I let them use my pickup truck to tote things up and down the driveway. They were easy to relate to and talk to and seemed to enjoy their work. And man, did they work hard. It just was a great experience and management was very responsive and got me on the schedule right away at a time that was convenient to me. Abe is a great owner and Tonya, who runs the front office, was a fantastic point person and handled the coordination of the whole thing. Just a solid operation at Monro and would HIGHLY recommend them if you want a worry-free move.

Description of Work
I needed a complicated move done. It wasn't a big move, but required moving certain items from one house to another, then stuff from a storage unit to my house, then stuff out of my house and into storage at Monro.

Category moving companies, storage units

5.0

08/21/2018


Jonathan B.

I have used Monro moving on two occasions. The owner, Abe, is kind and professional. Abe is very knowledgeable about what it takes to make a move successful. Abe's team of movers are prompt and courteous. The entire company is focused on making moving a pain free experience. Choosing a company to handle personal valuable items is a big decision. I trust Monro moving to care for my home and belongs without hesitation. I'll definitely use them in the future!

Description of Work
Moving and Storage

Category moving companies, storage units

5.0

07/18/2017


David L.

That was the reason I went back for a second time. The quality of the workers doing the move, protecting the furniture all that was so good the first time I specifically asked for the same crew by name and got them.

Description of Work
We moved our stuff into corporate housing and that was move us into a rental for a year. While the house was being built.

Category moving companies

5.0

07/18/2017


David L.

They were A's across the board as well, we've used them before a year earlier and they did a great job and we specifically asked for the same crew and we got the same crew even.

Description of Work
Moving.

Category moving companies

5.0

07/11/2017


Jimmie W.

Monro Movers did an excellent job for us! We managed to get a large home of furniture moved without a single thing missing or damaged. Thank you Monro! Jimmie

Description of Work
Moving

Category moving companies

5.0

06/26/2017


Linda S.

Great! They were on time, professional, and helpful.

Description of Work
Move furniture to new house

Category moving companies

5.0

05/28/2017


Dawn H.

Great service and amazing price. If I had known they were that reasonably priced, friendly and was going to do such a great job I would have had them move more. I moved a lot of my smaller things but in the future I will let them move it all. I couldn't have been happier. Look forward to using them again in the future when I downsize homes.

Description of Work
Moved furniture (which I have a lot of) from one location to my new home.

Category moving companies

5.0

05/24/2017


Dawn H.

Excellent service! I will definitely use them when I move again

Description of Work
Moving furniture from one location to another.

Category moving companies

4.0

05/17/2017


Paul G.

The move itself was fine. As it turned out I was doubled charged for travel time. The charge was $110/hr with a four hour minimum. I made the mistake of relying on the word of the head honcho instead of getting a written quote first; if you use these guys don't rely on someone's word. The job took exactly 4 hours. However there was an additional $110 for one hour of travel time (the travel time was actually 45 minutes). The guys who did the moving were very nice. There was no problem with them. The guy i dealt with on the phone was very nice as well. He just didn't tell me that I would be double charged for the time en route from the public storage to the house. I will get written estimates from here on out before selecting a moving company, even if it is only a short, local move.

Description of Work
Move items from a public storage place to our house.

Category moving companies

Service Provider Response

Dear [Member Name Removed], We apologize for the confusion around our base charge. For moves in Georgia, our minimum charge totals $440, which includes two men working for three hours plus a travel time charge which includes the cost of deploying one of our vehicles for the move (3X110 + 110). We charge $110 an hour for time beyond the three hours. Our men spent four hours at your move so the charge was $550 (4x110+110). We certainly appreciate your business and are encouraged that you rated us so well in the other areas. If you have additional concerns, please contact us. Sincerely, Monro Moving & Storage Co. 706-737-8374
5.0

05/15/2017


Jennifer P.

Everything was fantatic. The packers and movers were nice, careful and professional. The owner of the company is hands on, checks in to make sure all is good. I would you them again in a heartbeat.

Description of Work
Packing and moving of household

Category moving companies

5.0

05/01/2017


Carl B.

Excellent. Abe's the best and made this best movers I've ever used. Chris was my primary packer/mover and is a non-stop no BS get it done kinda guy. We are very pleased.

Description of Work
Moved full 4000 sq/ft home and large shop.

Category moving companies

4.0

01/16/2017


C W.

Showed on time, very professional. My overall score would be B+.

Description of Work
Moved furniture to a new residence.

Category moving companies

5.0

12/05/2016


Janice H.

Monro Moving & Storage & Allied Van Lines personnel were terrific! I cannot say enough good words about them. The coordinator, Nancy Ball, provided an estimate within 12 hours of checking out what I had to move. She arranged the partial truck move at the time I wanted it, and came to the house again the morning of the move to ensure the movers put paper down to protect my floors, etc. The packers were good; they only took a 45 minute break for lunch, and nothing arrived broken. The movers, Mike, Ken & Ray from Dallas, were fantastic! They assured me that my furniture and boxes were safe in their truck, they protected the house walls with pads along with the furniture and did not take a long break the entire day. The same movers delivered my property within the span noted on the contract. Mike worked with me to try to deliver on a day that it was not raining. At the end, while two men installed the mirrors on the dressers, one came through the house picking up empty boxes, used tape & other packing items. I did not expect that!

Description of Work
Move household from SC to TX

Category moving companies

5.0

11/14/2016


Gina R.

The guys arrived a little early. They were very polite. They were careful. They worked nonstop, until the job is done.

Description of Work
Moved 3BR home locally.

Category moving companies

5.0

08/31/2016


Reece B.

It was a great experience. Abe and his team made it easy, and their quote was right-on-the-money. On-time, professional, courteous, and would recommend to friends and family.

Description of Work
We needed large furniture items moved within the same zip code.

Category moving companies

5.0

06/07/2016


Tara J.

I was actually all set to go with another company then I read about Munro from Angie's list After talking with the owner Mr. Abe Newton I changed my mind and went with his company. Unlike the horrible customer service from the other company, Mr. Newton and everyone I spoke with at his office was very professional, friendly and took the time to answer my questions. After moving so many times (military family) I was not looking forward to another move and more of our stuff being damaged and the limited customer service. But Mr. Newton put all my concerns and reservations to rest and more importantly he and his team backed up what they initially promised with good service and professionalism. And the price was great when compared to other moving companies. The packing team was excellent. They arrived early and stayed late (we had a lot of stuff). The moving team was also excellent. They covered the hardwood floors in the heavy traffic areas, and covered the door frame on the front door to minimize moving scrapes, etc. They were professional and nice. I would absolutely use this company again and recommend them.

Description of Work
They packed and moved our house to another house about 20 minutes away. We packed and moved our clothes and some other stuff but the vast majority was packed and moved by them.

Category moving companies

5.0

05/18/2016


Anita T.

Description of Work
Very easy to work with. Extremely accommodating. Abe Newton is the best!

Category moving companies

5.0

03/17/2016


Tim G.

Very pleased with the move experience from Monro moving. Arrived on time and worked efficiently. Movers were very friendly and final cost was very close to the estimate. Only issue, and it's a minor one, is they left Coke cans and bottles on the lawn and on top of boxes. But if that's all I have to complain about I consider it a successful move.

Description of Work
Complete house move from Grovetown to Evans

Category moving companies

5.0

02/04/2016


Linda S.

Description of Work
The move was as low stress and a full house move can be. My need to move quickly was accommodated and my anxiety nicely handled and resolved. The men were polite and professional. This was our second move in 4 months...and we sure wish they did the first move! | |Our realtor could not recommend a mover in the Aiken SC area...thanks to the team at Monro, we can.

Category moving companies

5.0

11/03/2015


Andi F.

Description of Work
Munro packed my pictures that were large,glass table and other special items. My items had to go into storage since my new home in South Bend was not ready. Abe Newton-John and his staff were extremely professional and worked diligently to move me out of my home.

Category moving companies

5.0

10/20/2015


John M.

It went excellently! They were professional and took care of my belongings.

Description of Work
Packed and moved me to a new house.

Category moving companies

5.0

01/19/2015


Kaylan S.

This was our first experience using movers, and we were a little nervous. Abe came out to do the estimate at our house, and he was super friendly and really helpful. He gave us honest numbers, and gave us honest advice when it came to moving some of the fragile objects. We didn't get the feeling that he was trying to stick us for as much money as he possibly could, we had the total opposite impression. He gave us a ballpark quote at the apartment, but said he'd email us a real quote by the end of the day. He followed through in the time he'd said, and the quote he sent us was using different numbers. I sent him an email asking him a few questions to make sure there hadn't been a mistake, and first thing Monday morning he called me to explain and walk me through it. He actually thought about our situation a lot, thought about his crew, thought about our belongings and realized that there was a better way that would save us money in the end. That impressed me a lot. The other thing that sold us on using Monroe was his statement that their guys are always on staff, they don't staff up to take on more moves. That led me to believe that their guys knew what they were doing, and would do it well. I had a few more questions during the packing process, and Abe was always really quick to answer them. He called the day before to make sure everything was going well and that we were still good to go, and then called me the morning of when the guys started our direction. The guys that showed up were awesome! I loved them! They had a great sense of humor, and they were quick. They definitely knew what they were doing, too. Before we knew it, our apartment was disappearing into the back of the truck. They worked steady on until it was done, and made better time than we were expecting. Some of the pieces that we were worried about being too heavy or awkward for the stairs were no problem at all! While we were talking, we found out one of the guys had been with the company for 13 years. He certainly knew all the tricks of the trade, and was making good use of them. When we got to the other end (it was about 15 minutes away), they set about their part of the job quickly. There was some chaos at the house due to an unforseen situation- but they just kept on working right through it and tried not to let it slow them down. They also handled some tricky corners and tight spaces with aplomb- there were a few times that they looked at a piece of furniture and weren't sure it was going to make it into the right room; but they managed to get it all. They were also really good about reading the boxes to see where things went, and asking if there wasn't a label. Abe showed up to the house an hour or so after they got started on the unloading to check on things. He was happy to hear we had no complaints, he was excited to see our new house and really seemed genuinely happy for us. All in all, they gave me a great first impression of using movers. When we move the next time, we'll definitely be calling these guys. Everyone we interacted with was a class act, and they made it look easy.

Description of Work
Moved a 1000 sq ft 3 bedroom apartment on the second story to a single story 4 bedroom house.

Category moving companies

5.0

01/08/2014


Nesbit D.

Showed up on time. Did not waste time. Met all of our needs and expectations. No damage to furniture or AV equipment and only minimal scratches on one wall at a very tight turn in our stairwell. Would not hesitate to recommend them again.

Description of Work
I used Monro Moving & Storage Company- Allied Van lines

Category moving companies

5.0

11/06/2013


Sara F.

He was very nice and professional. He understood that I was on a fixed budget and even gave me a senior discount. They picked up my items when they said they would and delivered my items when they said they would. There isn't a single item that is damaged.

Description of Work
I hired Monro Moving to move my 3 bedroom plus a garage from Augusta, GA area to the Dallas, TX area.

Category moving companies

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Ask for details

    Services Offered

    Local & long distance moving, office & record moving, record storage, complete & partial packing.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Monro Moving & Storage Company - Allied Van Lines

    How is Monro Moving & Storage Company - Allied Van Lines overall rated?

    Monro Moving & Storage Company - Allied Van Lines is currently rated 4.9 overall out of 5.

    What payment options does Monro Moving & Storage Company - Allied Van Lines provide

    Monro Moving & Storage Company - Allied Van Lines accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does Monro Moving & Storage Company - Allied Van Lines offer free estimates?

    Yes, Monro Moving & Storage Company - Allied Van Lines offers free project estimates.

    Does Monro Moving & Storage Company - Allied Van Lines offer eco-friendly accreditations?

    No, Monro Moving & Storage Company - Allied Van Lines does not offer eco-friendly accreditations.

    Does Monro Moving & Storage Company - Allied Van Lines offer a senior discount?

    No, Monro Moving & Storage Company - Allied Van Lines does not offer a senior discount.

    Does Monro Moving & Storage Company - Allied Van Lines offer emergency services?

    Yes, Monro Moving & Storage Company - Allied Van Lines offers emergency services.

    Are warranties offered by Monro Moving & Storage Company - Allied Van Lines?

    No, Monro Moving & Storage Company - Allied Van Lines does not offer warranties.

    What services does Monro Moving & Storage Company - Allied Van Lines offer?

    Monro Moving & Storage Company - Allied Van Lines offers the following services: Local & long distance moving, office & record moving, record storage, complete & partial packing.