I am the proud owner of Home Cleaning Centers Of America in Alpharetta, GA. In business since 1992 we service over 300 homes a month. We have won the 2012, 2013, 2014, 2015, 2017 & 2018 Super Service Award and we have qualified teams that come out to clean and we only use approved products in your home. Our employees are Insured and Bonded. Quality is our number one priority! Our crews are thorough, professional and fast! Charges are determined by an in-home-estimate. Please call (770) 455-8777 today!
I am a Realtor and I needed carpets cleaned for a property at the last minute and Denise and Ernesto really came through! They were punctual, organized, ready to work, they worked efficiently and quickly. I was really impressed with their work, they used a technique that allowed the carpet to be practically dry once they were finished. If this is the company your looking at, definitely keep them at the top of your list. They have also done other work for me and it was great!
Description of Work: They cleaned carpets in a residential home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
NICOLE L.
11/2014
5.0
house cleaning
+ -1 more
I own a hair salon, this was the first time Denise and Ernesto was referred to me, my original cleaning crew went out of business at the time. They came in and totally cleaned my salon way better than my original crew, I was throughly happy with their services. Once Denise and Ernesto was finished with the cleaning and shining of my floors the salon felt light, smelled really great and just felt clean, I would definitely recommend them and feel comfortable that they would get the job done. They are now my cleaning crew of choice without a doubt!
Description of Work: Commercial Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Amanda B.
11/2014
5.0
house cleaning
+ -1 more
I have used this company several times. They are professional punctual and have a great cleaning service. We feel comfortable enough to leave them in our home by themselves without worrying. Their cleaning services have been nothing but impeccable and I can honestly say I would recommend them to anyone
Description of Work: Home cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Jeffrey G.
10/2014
5.0
house cleaning
+ -1 more
Joe and his crew did a great job deep cleaning my house so I could get it ready for sale. They were very professional and courteous. I would definitely recommend them and use their service in the future.
Description of Work: Deep cleaning prep for selling house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$247.5
Jodi M.
09/2014
4.0
house cleaning
+ -1 more
HCA has been our cleaners for about a year now. They usually do a good job, although I think what we pay is expensive considering they only do the main level of our home (2 Bed/1Bath upstairs plus finished basement not done). We are two people, but 4 dogs (and we regularly vaccum to keep up with the dog hair between cleanings). They come every two weeks, we provide the cleaning materials as their brand/supply did not clean well. Very open to how we want specific items cleaned - and accomodating (ie. natural stone floor in kitchen, moldings, etc.) There are occasional misses on items we've agreed on and they leave comment card each cleaning for us to leave feedback and ID the items we'd like done differently, better, etc. The crew has changed multiple times, some of course better than others. The crew we have now does well consistently. I will say Denise is always responsive to our concerns over big misses and resends the crew to correct without additional charges to us - it is inconvenient though. Several times the crew does not come on their set day/time, also frustrating and inconvenient. Just informed that now the price is changing. They were already the most expensive cleaners we've ever had for one level of house cleaning, and we provide all the cleaning products.
Description of Work: Cleans main level of our home (2Bed, 2.5 bath, LR, Kitchen, Living/Family room).
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$135
Richard & Malenka W.
08/2014
5.0
house cleaning
+ -1 more
It was excellent. They've done a great job for about six months. I like their consistency. They were good. They're steady, reliable and reasonably priced.
Description of Work: They did the housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Donna S.
08/2014
5.0
house cleaning
+ -1 more
They were just fine. They did a good job. They came when they said they would come. Everything worked out fine. They sent three ladies and they were all very pleasant. They were all very willing to do whatever I asked them to do and they did it well. Their price was average.
Description of Work: I used Home Cleaning Centers Of America. I've used them twice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Margaret G.
08/2014
5.0
house cleaning
+ -1 more
I have used their services for approximately 20+ years. They do a good job and are very accomodating to special needs and schedules. Totally reliable as well. I plan to continue their services indefinitely.
Description of Work: Home Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Home Cleaning Centers of America
It is our pleasure to be able to accommodate you will your cleaning needs. Thank you for being such a loyal customer for all these years.
Deena E.
06/2014
4.0
house cleaning
+ -1 more
First year was great. Then all of a sudden they started to miss scheduled cleanings which, with much frustration and repeated calls, we forgave because when they did come the service was good. BUT, the last go around we found they had locked our kitties out of their designated food/liter box area which had been the one and only area they were not responsible for from day 1! For over a year we meticulously picked up every area they were contracted to clean and had a note, in big black lettering, that stated "this is a cat area, do not clean or shut door" but today came home to find the area blocked off with a baby, gate that has been in a totally separate area for over a year, with 1 kitty blocked inside the room and 3 other kitties unable to access food, water or liter box for the better part of the day! Livid does not begin to express our feelings! So far, 3.calls with no response! UPDATE: After our initial review back in June we have managed to work with this company and service has greatly improved. We are pleasantly surprised with the turnaround and are currently very satisfied with what is being provided. I would recommend them to others with the caveat of ensuring that they are perfectly clear on their expectations and not letting less-than expected service go un-addressed.
Description of Work: Bi-Weekly cleaning
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$120
Kenneth B.
03/2014
5.0
house cleaning
+ -1 more
They are dependable, thorough and efficient.
Description of Work: Housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joyce K.
02/2014
5.0
house cleaning
+ -1 more
Very professional owner and business. They did a great job.
Description of Work: Thorough cleaning of everything
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Debbie G.
12/2013
2.0
house cleaning
+ -1 more
They would start out doing what you asked, then they would start slacking off.
Description of Work: I used HOME CLEANING CENTERS OF AMERICA
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$170
Response from Home Cleaning Centers of America
Dear (member name removed), Unfortunately, we do not have a record of ever doing work for you. We have a number of Franchise locations in Atlanta with separate Owners. My name is Joseph Putter and my office is in Dunwoody, GA. I believe you have used the Alpharetta location. We apologize for your recent experience with Home Cleaning Centers of America. We are contacting this branch and working with Angie's List to have this review moved to the correct profile. This review does not portray our quality of work! Thank You.
Richard S.
10/2013
4.0
house cleaning
+ -1 more
Initial visit I was home and observed the employees. They did a really good job. Second visit, I was not home but they appeared to do a good job. I did find some mildew in the tub but I probably would have also missed it. Third visit I was not home and it appeared they rushed through the job. There were some undusted spots in the living room and the wood floors were not mopped properly. I chose not to call the manager because it was the last time I needed them (I was recovering from surgery). If I had, I'm sure he would have someone come out and take care of the issues. This was my decision. Since I have never cleaned someone else's home, I am assuming the following is in the method of how to clean: I was a little amused because things on counters and tables were not put back in the same place they were. I think they were using their "creativity" to make things a little more organized, at least in their minds. Not a big deal but at least I know they cleaned the area. Because I believe service should be consistent and methodical, I might recommend them to a neighbor with the caveat that they ensure the quality of work is the same with each visit and if not contact the manager.
Description of Work: General house cleaning
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$100
Angela R.
10/2013
5.0
house cleaning
+ -1 more
The service has turned out fine and I use them regularly. I have stuck with them because they are reliable and they come when they say they will. They crew is polite, thorough, fast, quick, and efficient. I always know that I will come home to a clean house. They always let me know when and what time they are coming. They always do a very good job and it is clean I as expect it to be.
Description of Work: They do regular housecleaning and will clean special things upon request.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Estelle G.
10/2013
5.0
house cleaning
+ -1 more
They will move furniture, clean baseboards, clean top of cabinets and scrub it from from top to bottom. They come in, and they get it done and they get out. I used them for several years. Joe was very responsive to any problems I might have, and will call you back immediately and come out if he needs to. I currently do not use them because of a scheduling conflict.
Description of Work: They do housecleaning on a regular weekly basis. They have also done deep cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
LISA R.
10/2013
5.0
house cleaning
+ -1 more
They do a good job and if there is something that wasn’t done to your satisfaction they will send the crew right back out. They take pride in customer satisfaction. The cleaning crew is incentivized to do a good job. They girls that do the cleaning don’t smoke and I appreciated that because that is something that I asked for. They would send 2-3 girls out to do the cleaning. The owner would come to my house and make sure I was satisfied with the cleaning on the first or second time they were out. He would also show up when the girls were here. He is absolutely committed to customer service.
Description of Work: They did regular housecleaning for me. They came every two or three weeks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Kenneth B.
10/2013
5.0
house cleaning
+ -1 more
It turned out excellent. One thing I like about them is that they do it when we need it, and not on a schedule. They are very dependable and they are always on time . They do a thorough job. I have been with them for about 5-6 years now.
Description of Work: They do housecleaning for me. They clean the 3 floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Heather W.
10/2013
5.0
house cleaning
+ -1 more
They are great. They are quiet, courteous, and do a really good job. They even do the dishes for me and put fresh water down for my dog. It is a 90 minute visit with a team of 3-5 people. If anything is out place they will pick it up and organize it. They will make the beds and even put in laundry for me.
Description of Work: They clean our home. They come once a month for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Gladys H.
09/2013
5.0
house cleaning
+ -1 more
They did a very good job. Will continue to use their services.
Description of Work: Cleaned our 5 bedroom, 4 bath home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Beverly W.
08/2013
5.0
house cleaning
+ -1 more
Everything has been going well so far. They have three people who come and clean. They send the same three workers every time. They know what products I want to use and know my expectations. They bring their own equipment to use. They send me an email to confirm my appointment with the date and time.
Description of Work: They are currently doing standard housecleaning for me. They come weekly for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Christian L.
06/2013
5.0
house cleaning
+ -1 more
They are very good, they are great. I would highly recommend them. They did good work. They come out every month. They are fine. They are very trustworthy. They are always here when they say they will be here. They are very thorough. I've been using them for a long time.
Description of Work: I have been using Home Cleaning Centers Of America. They came and cleaned the house. They scrubbed the floors and vacuumed the carpets and dust and cleaned the fans and the blinds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Wayne D.
06/2013
5.0
house cleaning
+ -1 more
The last time they came, I paid $270 for three hours of cleaning. I have used them probably for twelve years. They do an incredibly thorough job. They do it in a very timely manner based on the size of the job. They bring the appropriate number of people. It is all women. The women are extremely nice. They go above and beyond the call of duty to clean whatever needs to be done. They even find stuffs that I do not even know that needs to be done. They are just very professional, nice, and courteous. The owner is incredible. He had accommodated me on short notice as best as he is able to. The price is probably a little more expensive than your typical maid services like you see on TV, but for what they do, it is immensely worth it.
Description of Work: Home Cleaning Centers of America did a thorough cleaning of the house which of course included dusting, vacuuming, cleaning all countertops, sinks, and bathtubs. They basically cleaned the whole house thoroughly, and it included ceiling fans, baseboards, and blinds. Not like a professional blind cleaning, but they did take care of the blinds. They did move things on furniture in order for them to appropriately clean shelves and things like that. The last time I used them, they just did surface cleaning, but they have in the past cleaned my refrigerator, oven, and stove. They were excellent at that.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Donna S.
06/2013
5.0
house cleaning
+ -1 more
I forgot to give him the Angie's coupon, though I had told him I had it, so didn't get discount. I would absolutely hire them again, in fact I may do soon.
Description of Work: My second floor was cleaned before arrival of many relatives.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tina B.
06/2013
5.0
house cleaning
+ -1 more
They have been great. They are very prompt and professional. I think they do the work efficiently. I also get an email reminder of when they are coming.
Description of Work: They clean my entire house once a month.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Lynnda C.
06/2013
5.0
house cleaning
+ -1 more
Their service is fine. They do good work.
Description of Work: They do general housecleaning.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Window Cleaning
FAQ
Home Cleaning Centers of America is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
Home Cleaning Centers of America accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Home Cleaning Centers of America offers free project estimates.
No, Home Cleaning Centers of America does not offer eco-friendly accreditations.
Yes, Home Cleaning Centers of America offers a 10% senior discount.
No, Home Cleaning Centers of America does not offer emergency services.
Yes, Home Cleaning Centers of America offers warranties.
Home Cleaning Centers of America offers the following services: Housecleaning, Carpet Cleaning, Window Cleaning.
Ironing, Laundry.
Contact information
2662 Holcomb Bridge Road Suite 318, Alpharetta, GA 30022