General American Services

ceramic tile installer, custom cabinet maker, flooring contractor

About us

General American Services proudly services Orlando and the surrounding areas in Florida. We work as a full service general contracting company, but specialize in kitchen's , bathroom's Complete remodels , Whole house painting interior / exterior , traditional stucco and repairs , Master tile installation Experts in all types of flooring are our niche. We are also experts in all types of kitchen cabinet installation Owner, Richard Marcy, is extremely personable, which is why we have been in business for over 20 years now. Richard is even available 24 hours a day, 7 days a week to discuss your upcoming project. Getting the job done right is always a priority at General American Services. Call us today to book your appointment. " OUR QUALITY, SEVICE AND DEPENDABILITY IS UNBEATABLE "

Business highlights

45 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.932 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
4.9
Showing 1-25 of 32 reviews

Evan E.
09/2024
5.0
I am extremely happy with the work and service provided by Richard and Nick. They went far above and beyond to help me with our full home remodel. They spoke to other contractors on my behalf, gave me more than fair prices, made sure the work was done right, and were incredible to work with. They did the ceiling, paint, flooring, fixtures, garage epoxy, closets, everything! I'm very pleased I've found a contractor that puts the customer and quality of work above all else. I will be using Richard for all my future home renovation projects and will be recommending them to anyone looking for a high-quality contractor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Luann P.
08/2024
5.0
We have used General American Services for a major kitchen remodel and bathroom remodel as well as handyman services. The results were stunning! Richard does quality workmanship at a fair price! We will definitely be using his company again for all future services! Thank you Richard!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Matt G.
01/2024
5.0
I work with contractors and trade professionals daily and I wish more of them were like Rich and Nick. I am so excited to know heâ s around for future projects! Communicated well, CLEAN, and didnâ t cut corners. Provided incredible value and expertise and worked respectfully and quickly (even finishing a day early!). THANK YOU FOR SAVING MY PROJECT!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jesse W.
06/2023
5.0
Did an awesome job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

john calvin d.
05/2022
5.0
Richard and the crew did an absolutely amazing job repairing my stucco siding. They tied it in with the old stucco perfectly and hauled everything away. I would highly recommend them for for any stucco job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,500

Mark B.
05/2022
5.0
I had Richard redo out 1/2 Bathroom last year. He had the best price out of 5 quotes. The quality of workmanship was outstanding. Tile, toilet, and vanity, moldings etc. was installed. I was really impressed with how the tile transitioned from the 1/2 Bath to the tile in the hallway. Flawless transition... I apparently forgot to write him a review at that time. I am asking him now to look at our family bathroom. Need I say more.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,100

Robert H.
05/2022
5.0
They were not the cheapest option, but their response time and communication was great. The guys who arrived on site knew what they were doing and did it quickly. Saved in my phone for any future needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Minh V.
04/2022
5.0
Richard is always ready to pick up the phone and heâ s so patient with me. I asked so many questions and he explained it all. Would definitely work with him again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,000

Alex G.
03/2022
5.0
Richard was very reliable and did the work on time. Their prices are also very competitive and they had good workmanship.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,500

Butch C.
03/2022
5.0
They provide an extra step to protect the wall before painting

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Doug C.
02/2022
5.0
If youâ re looking for expertise in home repairs, look no further. We are ecstatic with the results of our home and would give our unequivocal recommendation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Walt A.
12/2021
5.0
If you need work done, I highly recommend Richard and General American. I could not be happier with the work performed, attention to detail and professionalism, but what impressed me most was his flexibility and willingness to step in and help. For example: the plumber was delayed which would have left us without use of the bathroom another 4 days, but Richard stepped in and kept us on schedule. There doesn't seem to be a lot that he can't do. Also, in full disclosure my wife and I are perfectionists and to make us happy is no small feat. Without a doubt we will hire Richard for our next project, you should do the same.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$10,000

ricky p.
10/2021
1.0
Worst decision I ever made hiring Richard for an extensive amount of money and work. Everything he or his workers did in our home is messed up and needs to be redone by much more qualified professionals. Richard is a nice guy and means well but he and his crew have no idea what theyâ re doing and he was hardly present on our job as the GC until the end. Some of the issues we have that we didnâ t realize until months laterâ ¦ - He pulled up and put down all new tile flooring. The grout was mixed incorrectly and is now crumbling all over the house with massive chunks coming out (I can scratch it out with a fingernail). Whatâ s worse, is nearly a quarter of our flooring now sounds hollow underneath the tile because they didnâ t use enough thinset or they put too much water in the mixture and when it dried it left massive gaps. - He painted the inside and outside of our home and there are constantly paint bubbles forming on the exterior of the home and the interior is tacky (sticky) because they left doors open while painting so it never cured properly because it was way too humid in the house. - He repaired our sunroom roof because of water damage and then didnâ t properly shingle the roof. We now have bubbles forming and shingles that are staying wet barely a year later. - While he was here, he installed an exterior door backwards (the threshold was facing the wrong way) and water came into the house every time it rained. It took me debating him for an hour while he told me itâ s normal for water to come into the garage for him to reverse the door. Since then, no water (because itâ s not normal), but he damaged the brand new door in the process and now it has a giant dent/hole in it. There are so many more issues but I canâ t even list them all. Iâ ve tried having him fix things but never get anything fixed properly annd eventually had to give up. Like I said, really nice guy but be careful of the positive reviews. Mine was five stars and positive until I realize all the issuesâ ¦took me a while to get back on here and fix my review.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$100,000

Richard L.
12/2020
5.0
Outstanding Bathroom remodel ! Reliable, courteous and professional. Richard and his crew took over this project once my bathroom remodel was ready for the tile installation phase. I wish I had found him earlier. Initially I thought I would need to hire more people to complete my bathroom, but with Richard's expertise I didn't need to hire anyone else, he completed the entire job and it came out Beautiful ! I am really grateful I found them and could not ask for a better experience. I will make sure to hire them for my next project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,600

chad f.
11/2020
5.0
I cannot say enough great things about Richard and General American. We hired him to redo our kitchen, remove a wall and demo a lot of tile. First off, he is the most reliable contractor that I have ever come across. If he says he will be at the project at 8am, he is there at 7:55am every time. Second is that you can tell he takes great pride in his work. My wife and I are pretty detail oriented people, and we could not be happier with the outcome of everything. We designed everything and sourced the materials, he made it come to life. Lastly, he is just a genuinely nice guy. I cannot tell you how many times as I was talking things through with him he said to me "I just want to make sure you are happy". He did, and we are. I have already referred him to 2 friends of mine for remodeling jobs. All of his team that he brought in- Jim, Troe, Chris, Luis were fantastic as well for things like painting, electrical, woodwork and tile work. His rates were extremely fair, and brought so much value to our project. We are already talking about he and Jim coming back to paint our house, as well as when we might be able to start our gest bathroom renovation! Hire him, you will not regret it. Thank you again for everything, Richard!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$11,000

Eric P.
11/2019
5.0
We dealt with Richard (company owner), Chris (amazing custom cabinet work) and tile installers! We found everyone trustworthy; honest; punctual; genuinely cared about us, the job satisfaction, and our input; and had fair-competitive pricing! We would definitely hire them again! Thank you guys! We love our kitchen! P.S. saving up for a bathroom remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lauren Kelly H.
09/2019
5.0
Kitchen cabinet demo and installation of Cliqstudio cabinets. We initially had some bad apples (horrible contractors for drywall and painting) and were hesitant to place such a big job in one person's hand. However, General American Services was VERY knowledgeable of the process. Richard (owner) quickly put us at ease. It was COMPLETELY STRESS FREE!!! He has definitely been around a while and has a superb work ethic. Throughout the process, he would come to check on the work being done and would correct the workers if he thought something was not up to par. We had cabinets removed, plumbing, electrical and cabinet installation. Richard checked all the work throughout the entire process. He and his workers truly went above and beyond. We will definitely use General American Services again. A JOB WELL DONE!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,170

John D.
09/2019
5.0
General American Services has been phenomenal! Richard has delivered on time, and with no hidden costs. He has helped with problem resolution, as well as doing a great job on our kitchen renovation. I am so glad we went with him. HONEST and RELIABLE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

1 1.
08/2019
5.0
Total Kitchen rebuild and remodel. Richard and his team are amazing. Worked on my timeline, flexible with my needs, communicated effectively. Open and honest, a truly great experience. Worked to my budget and true to word. Excellent quality work. Made better recommendations than what I had in mind. If something was not right, he would point it out and make it right before I knew about it. They took my old kitchen down to stud and slab. Installed new lighting, cabinets, ran new pluming lines, new window install, all appliances, installed new sub floor, crown and trim, tile work, paint, all finishing. Great guys to work with. Stayed in touch with me even weeks after job was complete to be sure I was satisfied. Thank you Richard! - Dawn

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$40,000

Doris M.
07/2019
4.5
Richard and his team did a great job repairing our 2nd floor balcony. They were very professional, paid great attention to detail and did a great job! Looks better than when it was originally built! They took the time to make sure it was done right and structurally sound. Thank you Richard!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott W.
06/2019
5.0
Richard was very helpful, easy to get a hold of, and quick to resolve issues or concerns

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David R.
04/2019
5.0
I would definitely recommend Ricard and American General Services. We had a ~1100 sq/ft floor tile that was started by another company. They got about half way through and kept making excuses and not showing up to finish the job. I hired AGS and they completed the job, which included cleaning up the mess the first company made with thinset everywhere and replacing some bad cuts the first company made. The also didn't want any money until the job was completed, which was definitely a plus and incentive for them to finish. We had some more projects that we have hired them to do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,700

Michael S.
01/2019
5.0
He was referred by a friend to determine the source of a leak that other contractors couldn't. Repair involved replacing a shower pan and tile. He was helpful with suggestions and listened to our desires. He followed up and exceeded expectations. The work was done in a timely manner and cleanliness was made and he is a true craftsman in the industry that tends toward mediocrity.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Beth W.
11/2018
5.0
Richard and his team were excellent. We had 3 bathrooms remodeled and he oversaw everything. His work is top-quality and fairly priced. He is very honest and hard-working; we appreciate that. My husband has managed many professional projects and is very particular; he sings Richard's praises too. We could not be happier with the 3 finished bathrooms and will be calling General American Services again. In fact, they will be painting our house in a month or two. Highly recommended and grateful to be able to support this fine business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diane V.
07/2018
5.0
I can't say enough positive things about owner, Richard, and his company, General American Services. Reasonable, competitive pricing, a hardworking crew, and quality workmanship is what you get. Richard and his workers can do it all - demolition, installation, tile work, painting, electrical wiring, carpentry, and even helpful design advice. I would definitely use General American Services again for any future projects and I would unhesitatingly recommend Richard and his company to anyone in the Orlando area who might be considering remodeling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

1739 Nottingham Drive, Winter Park, FL 32792


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

ceramic tile installer,
custom cabinet maker,
flooring contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

General American Services accepts the following forms of payment: CreditCard
Yes, General American Services offers free project estimates.
No, General American Services does not offer eco-friendly accreditations.
No, General American Services does not offer a senior discount.
Yes, General American Services offers emergency services.
Yes, General American Services offers warranties.

Contact information

1739 Nottingham Drive, Winter Park, FL 32792


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day