Florida Estate Management Services

3.5(
2
)

Property Management, House Cleaning, Pest Control,

... +24 more

About us

Home Management.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Home watch, handyman, housekeeping, pest control, pool, landscaping, electrician, plumbing, carpet cleaning, locksmith landscaping, heating and AC, electrical, computer repair, painting, handyman, cabinet making, irrigation, flooring & roof repairs.

Services we don't offer

N/A

Amenities

Warranties
Yes
Emergency Services
Yes

Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

3.52 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
50%
1
0%
Rating CategoryRating out of 5
quality
3.5
value
5.0
professionalism
3.5
responsiveness
3.0
punctuality
4.0
Write a review
Showing 1-2 of 2 reviews
Bruce B.
04/2013
2.0
property management
  + -1 more
hurricane shutters were put up much later than I requested. I got lots of excuses I got billed for home inspections that were never done. Dates on bills of inspections do not match dates on sign in sheet in the house. Request for refund for payments of paid for billed inspections which were not done were ignored, even after repeated calls and e-mails. Many promised calls from management never happened.
Description of Work: Home Watch & put up hurricane shutters
Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0
$300
Response from Florida Estate Management Services
Dear Concerned Home Owner, I represent the new office management since December 2012. I am sorry to hear that you had some concerns you felt were not addressed to your satisfaction. We strive for excellence and timely service at each and every house. Trust is one of the pillars that our company rests upon. Although I cannot speak to your specific situation, there are factors that come into play with the scheduling for hurricane shutters. The shutters for this residence were put up in June at the start of hurricane season as they were at a similar time the previous year. All shutters are put in place in June for the start of hurricane season and neighborhoods and routes are scheduled accordingly. If a specific date for shutters can be managed than we do our best to accommodate, otherwise without the immediate threat of the storm, a route is made and the shutters are put in place accordingly. This maximizes our efficiency and cost savings for us and to our clients. A factor that may delay a neighborhood route for closing shutters, with NO immediate threat of a storm, may be weather conditions. June is the start of rainy season and we do not store patio furniture or put up shutters in the rain, we wait for sunny days. This is done for two reasons 1. Working in the rain placing shutters is a liability 2. Patio furniture cannot be stored wet (again done at the same time on a route for those who request this service). Many of our communities do not allow shutters to be place until June, which is why our shutter placements and patio furniture storage is scheduled in June. Our home watches are always conducted as scheduled. This is what our company is built on. We have a sign in sheet at the property but there are other systems in place to make sure all the houses are conducted. We had paperwork and gate access confirmation for the disputed home watch visits. The sign in sheet is just one of many tools. Some home owners even provide us a special alarm code for their records. We also offer a call the home owner when onsite if requested or by email. We are always striving to improve our systems. Now we are testing a brand NEW system that will date and GPS stamp our presence at your home. We are starting electronic reporting so that there is an e-record of the home watch visit with GPS coordinates. We are very excited about this new reporting system we hope to roll out by May of 2014. We have on record that while your dispute was not handled directly by the owner, it was handled by the current office manager at the time who was working with the owner. Since all services were rendered payment was not refunded. We regret that a mutual understanding was not met with regards to your concerns. Sincerely, Florida Estate Management Services
Gloria K.
03/2012
5.0
house cleaning, pest control, property management
  + 1 more
We've been using them for years. They are pretty good and do a thorough cleaning every time. They are usually on time and do a good job. If there are any issues we talk to them on the phone and they take care of it.
Description of Work: We use Florida Estate Management Services for housecleaning and property management. We rent our property by the week and the month. They also do pest control for the house.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Florida Estate Management Services
Thank you for the positive review.

    Contact information

    3866 Prospect Ave. # 14, West Palm Beach, FL 33404

    floridahomewatch.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Property Management,
    House Cleaning,
    Pest Control,
    Hurricane Shutters,
    Interior Painting,
    Exterior Painting,
    Pressure Washing,
    Computer Repair,
    Window Cleaning,
    Siding,
    Screen repair,
    Roofing

    FAQ

    Florida Estate Management Services is currently rated 3.5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Florida Estate Management Services accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Florida Estate Management Services does not offer free project estimates.
    No, Florida Estate Management Services does not offer eco-friendly accreditations.
    No, Florida Estate Management Services does not offer a senior discount.
    Yes, Florida Estate Management Services offers emergency services.
    Yes, Florida Estate Management Services offers warranties.
    Florida Estate Management Services offers the following services: Home watch, handyman, housekeeping, pest control, pool, landscaping, electrician, plumbing, carpet cleaning, locksmith landscaping, heating and AC, electrical, computer repair, painting, handyman, cabinet making, irrigation, flooring & roof repairs.
    N/A

    Contact information

    3866 Prospect Ave. # 14, West Palm Beach, FL 33404

    floridahomewatch.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM