Decorating elves is a full service lighting and decor company. Specializing in outdoor landscape lighting, christmas lighting & holiday decor, along with wedding & event decor. We offer a full range of products and services that help achieve our customers' ultimate goals. We help you illuminate your home, business, holiday or party.
They designed and installed my landscape lighting for my yard several years Ago Used them again to light my lanai outdoor kitchen area They were here today and did yearly maintenance cleaning and replacing lights and trimming landscaping around lights This is a great local company Reliable , fair pricing and quality work Highly recommended
Description of Work: Maintenance on my existing landscape lighting
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Decorating Elves
Thanks [Member Name Removed].
Mary H.
03/2015
5.0
lighting, outdoor lighting
+ 0 more
From start to finish, the installation of our new outdoor lighting went beautifully. Nick was helpful in recommending the best use of lights in our small yard. Robert arrived on time and described the installation procedure with us, and the work was completed in the time frame promised. The lighting looks wonderful. We would highly recommend Decorating Elves!
Description of Work: Installed outdoor lights.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,127
Jerry B.
11/2014
4.0
outdoor lighting, electrician, lighting
+ 1 more
AT first it went wonderfully. The lights were well-placed and looked marvelous. Then, after the warranty ran out, the rains came and the timer kept tripping out due to moisture. It is supposed to be waterproof, but clearly is not. I called to get some assistance, and was told there would be a substantial trip charge. BUT, eventually, a few months later, somebody came out and repaired the unit at no charge, adding electrician tape to the plug n to keep out moisture. SO in the final analysis, I have to give them a good rating because they did what was necessary, and that is what it is all about. Had they come out when I first called them, I would have given them an "A". But I CAN recommend them because overall it was a great job, and I would use them again; and probably will use them to hang Christmas lights from my second floor - a job that scares the h*** out of me.
Description of Work: Installed landscape lighting.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,640
Karen M.
06/2014
5.0
holiday decorators
+ -1 more
They came right away whenever I had light outage. After the holidays, they came promptly to take the lights down. It was a great service and I've thought of using them again. They were a little pricey, however.
Description of Work: I've used Decorating Elves for Christmas decorating and Christmas light cleaning.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
adam K.
04/2014
2.0
outdoor lighting
+ -1 more
I hired Decorating Elves to maintain and fix an older existing landscape lighting system. Some of the lights in the front weren't working and a couple of the lights in the back were out. To begin with, they charged a $45 service fee for an estimate which I felt was an odd way of doing business. In their defense, they advised me of the fee in advance - but I thought it was odd to charge $45.00 for an initial visit without crediting that amount toward service. Normally, in most service industries a credit is applied to any work that is completed. That was not the case - but - as I said - they didn't suggest they would do that. They came out, did an assessment and recommended an entirely brand new system. They also immediately went into a sales pitch about signing up for their maintenance membership before they even concluded the analysis. I didn't want that at all. I agreed to a new system in the front yard. To be fair, my old system was 7 years old and was not the newest form of LED lighting. I knew that I didn't really need a new system - I just wanted the old one fixed so the lights came back on. But I did agree to get the new system - as weather and age likely do take a toll on outdoor lights. In hindsight, it probably could have been fixed to be operational with an electrician. It wouldn't have been new - but it would have worked. I also hired them to check the connections and get the older system back in shape in the backyard. Basically, two of the 8 lights were out in the back yard. They also recommended a brand new system for the backyard. I didn't want to pay $2000.00 for 8 lights and an entirely new system so we agreed they would check over everything and make sure the two lights were working and fine tune everything else. The front yard installation went as planned and it was installed on time within the two-three week period as promised. The system looks good and works fine. In the back yard, however, they didn't get all the lights to work. Basically, the installer just overlooked one light. No big deal overall. When I called them, they did come back out and fix the light they forgot. However, they did kind of complain about it suggesting the light might just not work. I knew that to be incorrect as it worked fine before they came out. It was not one of the lights that hadn't been working. Lo and behold they came back - and got it to work. Unfortunately, within one week, the entire back yard lights were out. This was not just the two lights that had burnt out. I had never had that problem before. When I called they sent someone back out. They told me that due to them tightening the connections there was too much wattage on the transformer and that I either needed an entirely new transformer or an entire new system. The transfomer would cost $550 + labor. The new system would cost about $2,000. I was a bit frustrated, but I told them to send me an estimate of the entire new system. Well, before they even sent the estimate - they BILLED ME another $45.00 for a service call to diagnose the problem. Keep in mind this was within weeks of me paying them the $45.00 diagnostic fee and a $1,500.00 new install and maintenance fee. This was one of the reasons I had hired them in the first place. I wrote an email explaining that I felt they were nickle and diming me - especially since I was considering the entire new system in the back. I told them that I WOULD pay the fee if they insisted but that it would seriously cause me concern as to any future business relationship. This is the exact verbatim exchange: If you require me to pay this service fee, I will, but I am upset that less than 30 days ago - I paid the remainder of the $1500.00 (not to mention the initial $45.00 for the original diagnosis) to have my lighting updated in the front and made functional in the back. Changes were made to the back and the system has not worked properly since. If the transformer was an issue for an overload - it should have been idenitifed at that time rather than determined due to a service call. While I understand you did not guarantee the work done on the back - I would expect, at the minimum, that this service would be incorporated in what i have alread paid to have done. Specifically, any potential transformer issues should have been tested and identified at that time. That problem was one in which you were hired to identify in diagnosing my system. I can guarantee you, that legally and under Florida Statutes, I am right - as I routinely involved with construction litigation. I am waiting on Nick to get me a proposal for an entire new systm for the backyard - which we are considering. I feel this "fee" is a nickel and dime approach on what I was hopeful would be a long lasting business relationship. If you insist that I pay this bill, I will, but it will call into question my decision as to whether this is a company I want to continue to maintain a professiona l working relationship with in the future. The following is their exact response: I am sorry you feel this way, we are going to zero out any open balance on your account. Unfortunately, at this time we are no longer going to be able to do any futher service or work at your residence, all warranties and craftsmanships are still in effect on brand new product. Once again, they didn't charge me - but they "fire" me as a client. That was really suspicious to me. As such, I immediatley called a trusted electrician out to my back yard because I felt that what he told me didn't make sense. Why after he "adjusted" things would my transfomer go out. When I explained the situation to the electrician- he thought the whole thing sounded fishy. He came out, found two wires that weren't fastened correctly. He made a few adjustments to the wires, charged me $65.00 and now the entire backyard works fine. I wanted to wait a few days to make sure nothing shorted out again. I have now had no problems in over two weeks. I have never written a review before - but I felt this was highly suspect. The fact that a business professional would stop servicing a new customer over a $45.00 service fee - on a system that he was hired to fix - seems ridiculous. And when questioned about it, instead of simply agreeing to fix what they already were paid to do - they said they didn't want to service our home any longer. It turned out that it worked out best in my favor. I saved $1000's of dollars on a system that I didn't need in the first place. I also will note, that I do have very high defintiion survellance cameras in my front and backyard. If anything happens to anything in my front or back house - it will all be captured effectively for police review.
Description of Work: Removed old landscaping lights replaced with a new system in the front yard - they were supposed to check out the backyard and get several of the lights that were not working - operational.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$1,545
Response from Decorating Elves
This is not correct, we discontinued service from this person because of the threats that he made to me and my staff, once an individual becomes belligerent towards our staff we no longer service their account. We go way out of our way to go above and beyond with our service and the finished product we install, ask any of our long term clients. Upon the initial visit I informed him that his entire system including the back yard system was in serious disrepair, that the front need to be replaced and the back was retail grade system, it was out of warranty. he decided to replace the front with all new, which has had no issues. we did service the back which we only charged him parts on and comp'd the labor (comp'd over $300 worth over service) because we were already there doing a new install. we also put in writing there was no guarantee on the repairs because our recommendation was to replace the entire system if he wanted it guaranteed. his automation failed on the transformer shortly after we left, it was not working correctly before we were there. We let him know that to continue to repair and service a system that we do not have a warranty on, it would be billable, he started to get upset because he did not have the money to do the entire work correctly. I let him know that as recommended when we started it needed to be replaced new to guarantee it. We had a tech stop by that could not get his transformer to turn on correctly, I then followed up and put a tempery photocell on the transformer that we did not charge him for, we charged him for a $45 service call. Once he received this bill he then began to be belligerent toward my staff and myself on the phone and via email, he threatened me and my company at this point we informed him that we would not charge him for anything and we would no longer be able to continue service. If you think it is ok to belittle and bully service providers then you need to find another service provider.
Cynthia Y.
03/2014
5.0
outdoor lighting
+ -1 more
Nicholas Schriver and crew was a pleasure to work with. My husband and I truley love the look that thelights bring out to our home. We will be using Decorating Elves again for our future backyard project.
Description of Work: Landscaping lights in front of our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,250
Kathy A.
02/2014
3.0
outdoor lighting
+ -1 more
I did not hire them because I was not going to spend that much on decorating the outside of my home for the holidays.
Description of Work: Nothing. The minimum job they accept is $3,000.00 They are more of a commercial holiday decorating company.
Rating Category
Rating out of 5
$3,000
Response from Decorating Elves
We have a minimum job requirement on all holiday lighting projects. we are more geared for larger residential and commercial projects where you want the "postcard picture" we usually do these jobs in 1-2 days with a full crew. sorry we are not able to help this lady with her smaller project, but we did let her know when she called in what we do and how we do it. Thanks
Doreen B.
05/2013
4.0
outdoor lighting
+ -1 more
They were on time and did the job, although the guys broke a water line and our sprinkler system was not working after they were done. They sent back out their guys but they could not find the problem. We hired a sprinkler guy to come out he found were the lighting guys broke an undergroud pipe so we were losing water underground. It cost us $90.00 to fix it and I called Decorating Elves asked them to reimburse us for the repair bill, the owner told us he would send a check we are still waiting have not received it yet.
Description of Work: Spotlights on our house and in the landscape
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
CHARITY C.
02/2013
5.0
outdoor lighting
+ -1 more
Every person we had contact with at this company was excellent, very professional. A+ in very way. I will definitely be recommending this company to my friends and neighbors.
Description of Work: Landscape lighting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John E.
12/2012
5.0
outdoor lighting
+ -1 more
They were very neat and did a quality job. I was really pleased with them and still am.
Description of Work: I used Decorating Elves for outside lighting and they come out and still maintain them for us. They came out about a year ago. They installed lighting in my landscaping, around my pool area, and two in the front yard.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert N.
06/2012
5.0
lighting
+ -1 more
Excellent. Both men who came out were very thorough and speedy. They made great suggestions for the future but never pressured.
Description of Work: We called to have an evaluation of floodlights. With activation sensors and accent lighting around pool screen. Both completed same day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Terry S.
05/2012
2.0
outdoor lighting, lighting
+ 0 more
I would not recommend this company because I was not treated fairly.
Description of Work: Replaced fried wires.Relocated some lights.when technician left 1 of the lights that was working before he relocated it,did not work. ehen he left.I called him to fix it and was charged again for him to come back and fix it.I was told that there was no warranty on repair work performed on an old installation.!!!!!!!!!
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$300
Susanne W.
01/2012
5.0
holiday decorators
+ -1 more
We loved it. We had a lot of positive feedback from the neighborhoods around us and we were very happy with them. We would use them again. They did a very good job. They actually ran into some problems and they didn't leave until they got them corrected. They were very thorough. They provided very good service.
Description of Work: We used Decorating Elves for holiday decorating for our community association. They did the installation just before Thanksgiving and took them done just before the New Year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Karen G.
01/2012
5.0
outdoor lighting
+ -1 more
The original visit for estimate told me these guys were very professional, experienced, and competent. The installers did not disappoint - they were too. Only 1 problem that was followed up on until corrected.
Description of Work: Decorative lighting installed on both the front and back sides of house/property - trees, landscape, flag, walk highlighted.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,300
David M.
11/2011
1.0
outdoor lighting
+ -1 more
The company's response is a complete fabrication. I never insulted anyone on the phone. If they can't meet the needs of their potential customers then they should hire more help or just downsize what they say they can offer. We ended up doing a complete landscape lighting replacement with LANDSCAPE LIGHTING REPAIR out of Valrico and spent $6400. They did an incredible job and went out of their way both literally and figuratively to get the job done and accomodate our needs, They didn't treat us like THEY were the ones doing us a favor. In the end these companies work for us, not the other way around.
Description of Work: I called The Decorating Elves to set up an appointment for an estimate on either complete replacement of my lighting or repairing of my existing lighting. After Nick tried to sell me on one of their monthly maintenance plans, I conveyed to him that I wasn't interested in that, and just wanted to compare the cost of either repairing or replacing. We scheduled an appointment for November 1 at 10:00 am. When he didn't show up I called and spoke to the receptionist and she was very apologetic and said that Nick would give me a call. When he didn't call me back within two hours I again called them back. She apologized again and said that he would call me back. He did, apologizing for the mix up and blaming it on whoever does the scheduling. When I asked for when he would be able to come by he said the next afternoon was the earliest. I told him that would not work, and if he could come either in the morning or the late afternoon. He was the one that missed the appointment and why was I the one that was having to rearrange schedules to meet with him. I would think that they would want to accommodate me after they made the mistake. He then said that maybe they weren't the company to meet our needs, that they were extremely busy and he could not fit me into their schedule. Very unprofessional behavior and treated me like I was the one that missed the appointment and not him. They're just too busy with not enough employees to service all that they say they can.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Decorating Elves
I have never in my life worked for anyone that insulted me personally, nor will I. This guy was no different. As soon as he began to verbally insult me over the phone I very professionally let him know that we are not right company for him.
Ira K.
06/2011
5.0
lighting, outdoor lighting
+ 0 more
We met Nick (the owner) at a Tropicana Field Home Show in January this year. He was the only company offering outdoor lights. Nick was very knowledgable and spent much time describing the different products. We had 3 different outdoor lighting systems over the years with mixed success. After speaking with Nick, we were considering an updated halogen light system. We had 3 different estimates; the other 2 companies were offering mostly a replacement system for what we had at that time. Decorating Elves by far had the most options to choose from. Nick was very thorough in giving us an estimate. When we got closer to making a decision, Nick voluntarily called us to let us know that he was able to offer a special promotion using LED lights. We felt that LED offered distinct advantages over the halogen system. We went ahead with the LED system install and are very pleased with the product, service, and professionalism we received. In addition, we went ahead and had a security sensor light system installed. This gave us 3 areas around the perimeter of the house to have lights go on immediately at night if someone passed by. These were a bit of challenge; Nick and his installers came back a few times in a short period to ensure they worked. We would highly recommend Decorating Elves!!
Description of Work: We had an LED outdoor garden lighting system plus security sensor lights installed. This was performed over a few weeks time. Any adjustments to ensure the system integrities were performed in a very timely manner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
John E.
05/2011
5.0
lighting
+ -1 more
They were polite, professional, neat and the lighting is beautiful.
Description of Work: Installed the outside lighting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Kelly S.
01/2011
2.0
holiday decorators
+ -1 more
they were hired to decorate our Christmas tree. They were there 8 hours to decorate a 10' tree and a banister. They put the bows on the tree instead of the banister even though I told them not to. The entire middle section of the tree was out. They did such a bad job with the lights that we couldn't get them off and ended up throwing them out with the tree. They charged by the hour which was evident why they spent 8 hours at $65/ plus a $35 trip charge. In the past it took no more than 4 hours to decorate the tree and we had lights installed outside. At the end of 8 hours we just told them the job was finished since we didn't want to spend any more money. I would definitely never use them again and would advise against anyone else doing so.
Description of Work: Decorate a 10' live tree, install garland on rail. Attach bows to 9 outside lights. I have to check but I think we only have 7.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$620
Response from Decorating Elves
We were not hired by the member and this is the first report of any issue, no one ever contacted us about anything at the residence during the work or after. The other member had actually hired us to do work later on that summer on his outdoor lighting system. Everything was very clear in the proposal when Bob had agreed to it, the price, the work, material, etc. At that time I also had made it very clear that a tree of that size inside a house will take a full day’s work to decorate correctly. In addition that the lights we were given were used and not new, the bows that were hung were additional to the agreement and done at no charge. Lights are not supposed to fall out of trees and they did not. She is delusional if she’s had a 10’ Everest Christmas tree that requires a huge ladder to decorate in 4 hours. It was Obvious at the time we were there and now, that she will never be happy with anything. We try our best but some people will always complain, check out other reviews for those that we did work for.
Karen M.
07/2010
5.0
lighting, holiday decorators
+ 0 more
Overall, their service has been excellent, just a great company. They are very nice people to work with. If I have any problems, they always come back to fix them.
Description of Work: I've been using them a few different times for holiday lighting over the years.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Laura M.
02/2010
5.0
holiday decorators
+ -1 more
In the three years we've been hiring Decorating Elves to put up Christmas decorations we've been very happy with their service and had no complaints.
Description of Work: For the last 3 years we have hired Decorating Elves to put up Christmas lights at our home in Gulfport. They do a great job and are very prompt about getting back to our house for the inevitable repairs that are needed after storms, etc. Nick has a very good crew working for him, but he is also very conscientious about following up on their work and making sure the client is satisfied.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Susan S.
02/2010
5.0
holiday decorators, landscaping, lighting
+ 1 more
Everything has been great. They stand behind their work. This is the first year we had no problems with blown fuses because we had an electrician create a dedicated line. However, in the previous years he was always willing to come out and help us fix the fuses and replace the blown lights after storms. He is nice, polite, and respectful and is always neat. It is a good company to work with, and he does a very nice job. He always works with us to determine the color scheme and themes, and comes with his own ideas while also listening to what his customers want.I have been very happy with their service and will continue to use them.
Description of Work: They have put up my Christmas lights for the past five years and they help decorate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Dave H.
02/2010
3.0
holiday decorators, landscaping, lighting
+ 1 more
It was average to good. They got them up quickly and took them down quickly as well. The service was fine. However, sections of the lights kept going out so I called them back five or six times. They did come back each time within a day or two, but I would prefer that they used lights that would have stayed lit if one bulb went out. You expect that the lights would have been fine for the entire season without having to continually call them out. Next year I plan to get some competitive bids from other companies.
Description of Work: They decorated nine palm trees and some other peripheral bushes
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,200
Rich P.
12/2009
1.0
lighting
+ -1 more
I called Decorating Elves in late November to arrange to get my Christmas lights installed. I should have known they were unreliable from the beginning. They failed to return at least 4 phone calls. When I finally managed to get a hold of them and set an appointment they never showed up causing me to miss half a day of work for no reason. Haven't heard from them since.
Description of Work: Multiple telephone calls were never returned. They failed to show up for the appointment or the installation.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Decorating Elves
.
SHEL B.
09/2009
5.0
landscaping, lighting
+ 0 more
They are excellent, courteous, prompt, fun and very professional. They are always on time, always polite and hard working.
Description of Work: They installed landscape lighting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Contact information
10460 Roosevelt Blvd Ste 292, Saint Petersburg, FL 33716
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Landscaping - Lighting,
Lighting,
Holiday Decorating,
Landscaping,
Electrical,
Pool and Spa Service
FAQ
Decorating Elves is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Decorating Elves accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Decorating Elves does not offer free project estimates.