PCPI Building Services

Very quick, very professional.

I’d say they’re my go-to company at this point – if they’re available.  Their prices are very competitive, they use heavy-duty machinery, and they work very quickly!  They do a lot of government contracts so they’ve figured out how to do the job quickly and do it well.

Spoke with Lauri Cox of PCPI Building services very personable and professional lady with a delightful sense of humour.  She listened patiently to my situation and gave excellent advice.  This was the first time I had ever handled a project of this size and expense, on my own.  She explained everything to me from the  preparation, paint to be used and what/who to expect.  She kept me well informed for the duration of the project.  Troy came out to give me an estimate and introduce the painting crew to me.  Even offered to help me get the lid off a large pickle jar I was struggling with.   There was stucco that needed to be fixed/repaired and cracks that needed filing.  The house turned out beautifully and I was receiving compliments from the neighbors within 24 hours of project end.  I would definately use PCPI building services again and highly recommend them.  Thank you Lauri, Troy and the painting crew.  My home is a work of art!

Jose seemed to be a very fast worker and did almost all of the work by himself. I found out later that he was not licensed to do all of the work that he did. I believe that the owners of PCPI each came by at least one time after the job began.  I met with or spoke with all three men who represented the company at some point prior to or during the work:Keith, Shaun, and Troy.None of the above mentioned representatives of the company came to my house to inspect Jose's work after the job was completed. After during a thorough cleaning and putting our bathroom back together, I took a shower in the rebuilt master bath shower.  I stood in a half an inch or more of water the entire time and almost slid down once due to the amount of standing water in the shower. The shower floor is almost completely level and  large amounts of standing water was left on both sides of the shower drain. I did not use the shower again due to this problem.  I found out later that PCPI violated codes by not pulling a permit in Orange County for the shower pan to be tested and inspected to be sure that it was done correctly.  They also used green board for the walls in the shower which is also not according to current industry building codes. Troy told me that greenboard is perfectly acceptable in a shower enclosure after I questioned him about the problems. This company was recommended by Jeremy M., the claims adjuster, for my insurance company.  My insurance company says that they are not responsible for poor workmanship and that I am on my own.  Jeremy says that he did not force me to hire PCPI. I have asked the representatives of PCPI to come out and look at the problem in the shower.  No one from PCPI has come out to see this or ever stated any regret or apology.  They did send  Seefelt Tile to supposedly correct the problems but he assumed that we had the correct backing behind the tile and had nothing to say when I told him that it was greenboard which is no longer used behind tile that water comes in contact with. Expert and licensed plumbers said the tile installation was of poor workmanship and not completely straight nor were the walls. My last communication from PCPI was on May 17, 2012 which stated they would have a proposal in a day or two of what Mr. Seefelt was going to do to correct the shower.  It is now June 25, 2012 and I have not heard another word from PCPI.  I am asking for a full refund  in the amount of $5,632.19  from PCPI which was paid by my insurance company and included my $1,000 deductible.