The Neat Freaks Cleaning Service

They evaluated the work to be done and she quoted me $250 for the first visit to clean every room in our house and after that she would come every 2 weeks and it would range from $89 to $129. She was going to do all my windows. She never touched the living room or dining room. She did not do all the windows as promised. She said she works with her sister in law and it would be the two of them doing the cleaning. When She showed up to do the job she brought her 20 year old daughter with her. They were supposed to be here at 10AM, but didn't show up until 20 after. She was in a hurry to leave as her daughter had a 3PM flight to Virginia and she had to drive her to the airport. After she had collected my money and had hurriedly left and I went into both of my daughters rooms and picked up the oriental rugs, there was dirt she had left underneath. She was supposed to wash the floor and let it dry, then clean the rugs. She only did ? a counter top in the kitchen. She stole my cleaning supplies. She didn?t dust thoroughly. She didn?t do the windows on the inside as promised. She didn?t touch the couch or any of the furniture in the living room or dining room. I ended up having to pay someone else an additional $100 to come finish the job she left undone. She was there only about 3 hours, and she told me she would be there for about 6 hours. Now she has tried to tell me something about paying for man hours, and that was not what we had previously discussed. One bathroom was the only room that was done well.