Orkin

unknown

The treatment went ok. then they came back this year to get me to sign another contract. The gentleman showed up at my door without an appointment. He asked me to sign an Inspection that stated my house was free of termites. This guy didn't even do an inspection, he just showed up, I can't figure out how he made a decision that my house was free of termites. I don't trust these guys or their work, I actually do have termites where they treated last year, front porch wood termite dust...what a rip off.

Always punctual and courteous. No problems. A bit pricey.

One person comes to do this it takes about 30 min to do the inside and the outside. He leaves the area clean. We have had an ant problem and they are pretty much gone. They do a good job and arrive on time.

Three people come to do the work and it takes about 30 minutes. They are quick, and arrive on time. He has been doing my lawn for 18 years now and I wouldn't use anyone else.

I had my house tented between 3 and 5 years ago and then continued to maintain the service contract every year afterwards. This and quot;Protection Planand quot; cost over $350.00 per year. They would come out every year to re-inspect but I never had a problem until this year. This time after the inspector called and left a message on my answering machine, I tried to return the call and left numerous messages and did not receive a call back. I finally called the office on two different occasions and was finally able to talk to him. He told me that if I would be home all day that he would squeeze me in but that he had been very busy. He never showed and did not call after I had waited all day. I called the next day and he said that he was sorry but that he had forgotten to write it down so we scheduled an appointment. He saw evidence of swarming but could not find an exact location. He said that his supervisor would schedule a retreatment. The gentleman that came out, also could not find the exact location in order to do the retreatment but said that he would treat the area where the termite wings were located. There were no signs of activity, but was simply a large window where they were attracted to the lights outside. I told him that it did not make sense to treat the area if there was no sign of activity. I had told him that when they were swarming that it seemed that they were coming from the recessed lights in the ceiling. Since we do not have an attic, and if they were in the roof he would not be able to treat them locally and I believed the house would have to be tented. He told me that he would make the report to his supervisor and pass along my concerns. After days of not hearing anything else I had to start leaving messages again that were not returned. Finally after a couple of more days, and some agitated phone calls, I finally was able to speak with a supervisor. He was not even aware that anyone had come to my house to do a retreatment and was asking me the name of the person. After I expressed my concerns to him and requested that the house be tented, he told me that he was not able to simply put a tent on even though to this point no one had been able to locate the exact location. We went back and forth arguing about what needed to be done and in the end I relented and agreed to have their treatment manager come out and inspect the house to determine whether he could treat them locally or if I would need to have the house tented. The appointment was scheduled for the following day between 10 am and 12 pm. Nobody showed and Nobody called. Two days went by without hearing from the local office and I just finished calling the main office to cancel my contract. I told them what happened and all they said was that they were sorry to see me go. I now have to wait 4 to 6 weeks to get my money back for this year, but I feel like an idiot for having paid them $350 for all the previous years. DO NOT BUY AN ORKIN CONTRACT!!

I have been using this company for almost a year for lawn control on two separate locations. At the first initial appointment I explained what I wanted. I also mentioned that it was important that they call ahead. During the first visit to actually spray the yard, the tech just showed up. Unfortunately for this service I needed to be home. I was on my way out the door when the tech arrived at my house, this then made me late for a prior appointment. I then stressed the importance of always calling ahead and having an appointment. After this visit the tech continued to show up unannounced to perform service. Every other month after they arrived I would call and ask them to call before showing up. They even had it noted on my account and this is written right on the invoices. But 6 out of 7 visits they just showed up. I then cancelled the service about 6 weeks ago because of this issue. Then a few days ago they showed up again, sprayed the yard and left me a bill. Again showed up without calling - plus the service was previously cancelled!! Additionally there was no sign or anything left on the lawn saying it was sprayed w/pesticide - very dangerous for pets and children!! Even after using this service I continued to have problems with insects and ants.

The tech is courteous and helpful and professional. The very few times I've had to call him back for another problem he's come within 24 hours.

They are very pleasant to work with. We have been using them for almost 2 years. They use natural chemicals as well so it works well for my cats.

My expereince with them has gone very well. In the summer I had problems with palmetto bugs. I have not seen any at all for the past year. I have had problems with ants in the past and I don't have a problem with that either anymore. They are on top of things.

They seem very responsive and whenever I have any pest issues they come out the same day or the next day. I am on an annual contract and they come out once every few months so I don't have to think about it.

We have been using them for a couple of years. They are responsive and they do what they say they are going to do and they are courteous and professional. I have two services with them one is for termites and one is for pest control and they are on a monthly plan. I had talked to other companies and they did not use the same procedures as Orkin. I think the price is good and I will continue to use their services in the future.

I've tried other companies but have stuck with Orkin for the last 5 years. They will come out and do retreatments if necessary and spray on a quarterly basis. I had a problem with nats and he came out four times in three months to get them under control. I also had a roach in the garage but when I looked closer it was on its back dying. When I called my technician he came right out to spray the interior. I came across a time where I wasn't going to continue my service because of budgeting issues and he negotiated the price with me until I was able to keep them. Sometimes they are very busy and can't get there as soon as I may hope but when they do come they are always on time and respond to my needs.