Maid Green

This company has always been great at communication. We did all the scheduling, etc via email/text. The final price given was $290, and we were sent a credit cars authorization form to fill out ahead of time. Received several reminders of the scheduled appointment, and on the day of, my husband got a call that the techs had some car trouble and would be about 20 minutes late. They did arrive at that expected time. I was at work but my husband said that John and Art were awesome. Art did the upstairs windows outside, and he offered to open the hurricane shutters on the 3 clerestory windows at 25 feet high of our living room, to clean the windows. They finished in the estimated time of 3 hours, and were very careful not to damage anything (I had moved all breakables from in front of the windows the night before). When I got home from work, it was like walking into a new home! The windows are spotless—probably cleaner than the way the builder left them when we moved into this house over 16 years ago!

Teresa, co-owner of this business, was extreme helpful, pleasant and professional. I was very pleased with the housecleaning job done by Carla and Julie. They were thorough, professional, efficient and pleasant. I would recommend this company and will definitely use them again. I agreed to the 2-workers / 3-hour special @ $189 (-$10 discount). All cleaning supplies, vacuum, mops, buckets, etc. are included in the Company's price. The workers may also use the homeowner's personal products on certain furniture pieces if the homeowner prefers.

I purchased an offer from Angie's list for 6 hours of cleaning for $189. They did not arrive at 10:30am as booked but rather 11am. They called me at 2 pm to let me know they would need more time to finish the house and it would cost $70 an hour. For each additional hour. They had not worked on the kitchen or the dining room. I have had folks clean my house since I moved in in 1999, and the most someone has taken to clean my house when there was just one person is 4 hours. I think with two people, they should have been able to clean my house in three hours, and if not, they should have informed me before starting. I had a lot of back and forth with the employer and she said there was nothing they could do. I do not recommend this service. Look around, as I plan to. There is bound to be a reputable coming that can assess ahead of time what it it going to take to clean your whole house and stick with the agreed amount. Anyone can stretch hourly work to get more money. I will not prepay for another Angie's list offer

Could not ask for better service. In constant contact with provider who asked for specific needs if any so that team could be thoroughly prepared to handle requests. The two-woman team was punctual, pleasant, professional. Cleaned bathrooms, bedrooms, living spaces and kitchen.

it went spectacular. It was the best I have had. They were pleasant and professional, and I couldn't have ask for better.

Punctuality is one of the things that is important and they are an A.

Maid Green is wonderful. I try to use them monthly, but I think May was the last time. I've been a customer for awhile so I think I'm kind of grandfathered in on the price. They're good. They do what they say they're gonna do and they're right around the bend from me, actually, so it's very convenient for them to come here.

They were efficient. They came out and did the job as expressed. Took them about an hour and fifteen minutes to complete the project.

Cleaning technicians are prompt, friendly, efficient, and easy to communicate with. It's more expensive than hiring an individual but it's also very reliable and professional service.

poorly, only one person showed, did not clean everything

Horrible service, stay away. They do not clean well. Staff always seem rushed and pay no attention to detail. Dragging dirty and smelly trash bags all over the property. They failed to clean many of the most basic areas, completely voided the finer details.

What a wonderful crew. Worked with us on short notice and with a limited schedule. Very professional and thorough. Would absolutely recommend them.

Punctual, professional. I would ask them again.

They showed up on time. Only issue is they didn't clean too well. They never scrubbed. The bathroom vanity drawers were empty and they didn't clean them . The sliding door track was still dirty. Vanity in both bathrooms were just wiped down and not properly cleaned. It seemed like it was more for show then actual cleaning. The ladies seemed nice but they were chatting more than really working.

Really professional and happy about this service , they show up on time pretty accurate on what I asked to be performed will highly recommend this services to anyone !

It was fine. I was pleased with that. They were good. I have no complaints. She tried to fix the plumbing and she was very upset that that they didn't fix it. I would give her an A+. She was good.

Very responsive and good follow up regarding scheduling of cleaning. Day of cleaning, very prompt, professional and friendly. I bought a coupon for 120.00 for four hours of cleaning with one person. The asked if it were ok to have two people come for two hours. The two hours was probably not enough time but these two ladies still managed to get everything in my apartment cleaned. I am very happy with the service they provided and will be scheduling other services in the future. I highly recommend Maid Green

Exelently. She is a motivated worker...... I'd like to have her back.

Very detailed oriented. Could not finish cleaning in the time frame. Stayed a little over4 hours, showing professionalism.

They did a good job cleaning but the final bill almost gave me a heart attack.

The girls from Maid Green, Darlene and Ann, are top notch professionals! They worked quickly and proficiently, and did a wonderful job. My Portofino Tower unit has seen many a cleaning service and as a picky person, it has been difficult to find someone I'm satisfied with. No more...I've found Maid Green and will continue to call upon them.

Honest, professional, and thorough. Not the cheapest, but high quality people and service.

this is a company that truly cares about doing a excellent job and is family run.

After a bit of a timing issue where they arrived an hour and a half late (I had to call to let them know), everything was great. Everyone who I spoke to about the timing issue were very nice and they gave me a $25 credit towards the next cleaning. The work was done efficiently. I look forward to using them again. I would highly recommend them, too.

I called Maid Green to provide house cleaning services twice a week while our housekeeper was on vacation. I was quoted a price over the phone of $25 an hour after I discussed the details of the work I needed done. I spoke with Peter and explained that my housekeeper takes about 3-4 hours to clean our house and that was what I was looking to contract for. We agreed on date and time and he said someone from his staff would call the night before to confirm the appointment. The night before I got a call from Amanda asking if the cleaner could be at my house an hour earlier than agreed upon (8am). I said it would be OK, but I made it really clear to Amanda, that I needed to leave the house by 8.20, so the cleaner could not be late. The next day the cleaner did not show up at 8am. By 8.40am I called the office and no one picked up. I waited until 9am and had my kids miss their swimming lesson. They finally showed up, but it was two cleaners instead of one. The cleaners told me they didn't know that I had to leave by 8.20am, and that they came in twos so they could finish quicker, but that I wouldn't get charged extra for the additional cleaner. When I had talked to Peter he told me the cleaners brought their own supplies. I told him I wanted them to use my floor cleaner, but they could use their supplies for everything else. When the cleaners showed up at my house, they did not have supplies. I almost sent them back, but one of them talked me into staying, saying she had a lot of experience and that I would be happy with their work. Wanting to resolve the issue quickly, I let them stay. It was a mistake. Although they did a decent job with the bathrooms, the rest of the house looked like my kids had done the cleaning. Although I have children, we keep our house organized and relatively clean. They just needed to be thorough. But they weren't. I had to leave about an hour and a half after they had arrived and the lead cleaner told me she would have to leave by 11am (only 2 hours after she got there). I told her I was expecting 3-4 hours and for the house to be completely cleaned before they left. Her response was that she would leave the other cleaner until she was done and that it wouldn't cost me extra. I agreed to that, but I shouldn't because the cleaner that stayed was disorganized, didn't pay any attention to detail and left my laundry all wrinkled and disorganized. She ended up staying an extra 2 hours from the agreed upon time and said she couldn't leave sooner because the other cleaner had to come and pick her up. She took her time, but was still not thorough. After they left, I didn't get a call back from the company returning my call from that morning. So I called them and left a voicemail telling them not to come back. The following day I get a call back from Amanda from the office. She asked me for the details of why I wasn't satisfied and I explained all of the above. She told me she would look into it and get back to me. A few hours later I get an email from Teresa from the company with an invoice for $200 and offering a $25 discount for not being satisfied with their services. The invoice was completely unprofessional and inaccurate. It documented only one cleaner at $25 per hour for 3 ½ hours but then some how totaled $200. My guess is that they were looking to charge me $25/hr per cleaner. Either way, it was not what I agreed to or what the cleaners told me while they were at my house. After a few emails they agreed to accept the agreed upon $100. I would never use this company again. It may be that the original mistake (being late, not bringing supplies) was the cleaners responsibility, but the follow up response was completely on the company.