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Founded 1996 • With Angi since March 2009
16210 N Florida Ave
Lutz, FL 33549
Service Provider Response
This complaint is not factual. This gentleman decided to enter into an annual service agreement with 9 services and levelized pricing to offset upfront costs. He was offered a variety of packages / programs that included ones without a service agreement which would have made services al a carte, but he chose the 1 year agreement with levelized pricing. He chose a package to suit his needs. He reviewed, read and signed the service agreement. We serviced the lawn on 2/26/18 with 5 separate services. We performed our standard lawn fertilization, an annual fire ant treatment, a pre-emergent treatment, a flea & tick treatment and a white grub treatment. Within 2 weeks of the service, this gentleman changed his mind and wanted out of the agreement stating poor service as the reason. Applications of these treatments are not a detriment to a yard, nor do they cause weeds to grow. The customer states they attempted to switch to another company based on our poor performance. It is unrealistic to assess lawn results within 2 weeks of time with only 1 overall service performed. This customer was never asked to pay for the entire agreement in full to leave the agreement. Instead, we offered the customer to leave the service agreement that they signed, but stated that they would need to pay for the services already rendered. Therefore, we would change their service to ala carte services (already rendered) and dismiss the service agreement with no obligations. The services totaled $394.00. The customer already paid $99.91, so the total due was $294.09. Again, these services were placed on levelized pricing for the year per the plan the customer chose in order to offset upfront costs. We offered this customer free service calls that were declined. On 4/6/18 we offered for the owner of the company to meet with this gentleman at his house to discuss the "issues", which also was refused. The customer was given two options. Option A was to stay with the service agreement he chose. Option B was to opt out of the service agreement and pay for the services rendered al a carte. We fully understand that this is an issue of buyer's remorse and not poor service. This person found the service cheaper elsewhere. We are more than happy to allow this customer out of the agreement they chose and signed, as long as they pay for the services rendered. We do have all of these conversations discussing the facts on a recorded line and are happy to provide them for further review as requested. We have been in business for 23 years and pride ourselves in world-class customer service. We have 1000's of happy customers. Please note that since the time of this review this issue has been resolved through the help of the BBB. Mr. [Member Name Removed] has paid for his one-time services rendered and he was excused from his signed one-year service agreement.Owner operated. No subs. Cost is determined by the job. Ask about Angie's list discount. Angie's List Award winning since 2003. BBB rating A+.
Angi Certified
Offers Coupon
We are providers of construction and landscaping services in the Tampa area. Our mission is to maintain the highest quality and professionalism from start to finish. We are confident in our results because all our jobs are custom for the needs of each home. We strive for the highest degree of quality products and workmanship. During the years in business, Jesus and His Dad in Florida Landscaping has satisfied many customers. It is our reputation of quality work, professionalism, and customer service our customers continue to rely on us for their needs. To understand the expectations of our customers, we take great care to work and communicate with every customer professionally. We base our reputation on service, safety, and quality. Call us today and find out how we can meet all your landscaping needs!
Angi Certified
We are a small, family owned business that has been in operation for the last ten years however owner has worked in the business for the last thirty years. We pride ourselves on the satisfaction of our customers, therefore we utilize nothing but the best products. We will work with our customers to provide a service plan that meets their needs. Any questions please do not hesitate to contact us and we will be more than happy to assist you! Call now for a free estimate!!
Angi Certified
Green Certified Pest Control, Termite Services, Rodent Control, Bee and Stinging Insect Elimination, Spider Control, Fire Ant Prevention, Animal Control. as well as Lawn and Shrub Fertilization and numerous other specialty services
Bed Bug Elimination and Mosquito Control
Nvirotect Pest Control Services is currently rated 4.8 overall out of 5.
Nvirotect Pest Control Services is open:
Sunday: Closed
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: Closed
Nvirotect Pest Control Services accepts the following forms of payment: Check, Visa, MasterCard
Yes, Nvirotect Pest Control Services offers free project estimates.
Yes, Nvirotect Pest Control Services offers eco-friendly accreditations.
No, Nvirotect Pest Control Services does not offer a senior discount.
Yes, Nvirotect Pest Control Services offers emergency services.
No, Nvirotect Pest Control Services does not offer warranties.
Nvirotect Pest Control Services offers the following services: Green Certified Pest Control, Termite Services, Rodent Control, Bee and Stinging Insect Elimination, Spider Control, Fire Ant Prevention, Animal Control. as well as Lawn and Shrub Fertilization and numerous other specialty services
Bed Bug Elimination and Mosquito Control