CJ Custom Carpentry Inc

Bad quality and way over budget. Do not trust Curtis: he is a lier. Our neighbor had similar experience with their bath remodeling.

Curtis Jones of CJ Custom Carpentry was contracted in the fall of 2014 to remodel our master bathroom. It all went well at that time. 3 years later, we noticed our shower leaking and called Curtis to come evaluate the problem. He came twice in 3 months and did not solve the problem and actually gave some pretty lame reasons as to why we had drywall damage and a wet vanity. We gave up with Curtis and tried to fix the problem ourselves, but were unsuccessful. We later contacted another general contractor who removed our shower floor to find out it was improperly installed, did not have a shower pan/liner under the floor and had been leaking, probably from the time the remodel was done. We found black mold behind the walls, wall studs that were wet, improper lining behind the tile shower walls and water standing on the slab under the shower floor. It was obvious to us this was very shoddy workmanship. We spent over $2000 to have repairs done. Our remodel was approx. $17,000, way too much to spend to have to have it redone 4 years later. I would not choose CJ Custom Carpentry to do any bathroom work!

Went well... a few minor issues after the install but the owner fixed the next day

From start to finish, this is a great company to work with. After finding them on AL, I called to make the free consultation for an estimate. A date was set up and the owner, Curtis, showed up right on time. As I walked him through the house explaining what I wanted (which ended up being pretty abstract on some things) he took notes and made suggestions on things I wasn't sure of. He understood exactly what I was saying which was good because I wasn't 100 percent sure how to explain what I wanted in some areas! Within a few days, we received the estimate, which I thought was very competitive and reasonable. I also called 2 other Angie's List companies for estimates. Since this is about CJ, I won't go into those negative stories, but the estimate I got from one was a little higher (I never heard back from the other one) so I feel CJ’s price was good and fair. About 2 weeks after I received and accepted their contract, they commenced work. They explained they couldn't start sooner due to a job they were already working and told me they like to work straight through on a job so they can finish it fast and not bounce between 2 or 3 projects (like many companies do and really annoys me). That was good with me! I can't say enough about the quality of their work and hardworking, friendly employees. Curtis was there the first day to make sure the wall removal went right and checked in on most days. He also helped me make some aesthetic decisions I wasn't completely sure of like the column size/placement, how much wall to remove at the entrance and the direction of the tile. Within 4 weeks, the work was complete to my total satisfaction (including final inspection) and we received our final invoice. The 4 weeks was largely due to me or they probably would have been done in a week. I changed my mind numerous times on various things. I would call their office and talk to Lynette (VP and office Jack of all trades) and say "I think I want to add this or change that." She always responded pleasantly with No Problem, listened patiently to me ramble on (with lots of self-doubt on my decision making!) and never made me feel like I was being a pain, which I know I was LOL. Also, part of the holdup was our decision on tiling part or all of the areas except bedrooms AND selection of the tile. Picking a tile was super important to me and took me over 2 weeks which delayed their work and disrupted their work schedule, but they never pressured me to hurry. There was also a minor mistake due to a pinched wire which required a small removal of part of a wall in 3 areas. This was repaired immediately and it looks incredible. You would never know where it was replaced because their guy was absolutely amazing. In fact, all of his employees were excellent. They were conscientious, polite and always cleaned up any mess they made. One of the other things I love is how the floor turned out. It looks amazing and Ben, their employee who laid the tile, is an artist! He also consulted me on the direction of the tile (adding his much appreciated expert opinion as well) and really analyzed the project before even starting. It was a tedious process because with plank tiles, not only is it more important to have the grout lines absolutely perfect, you have to watch out for lippage due to the length of plank tiles. I've walked the floors, sliding my feet across and it feels perfect. The cuts he made around corners, etc. are impeccable. Also, tiling the kitchen was difficult because we have a wall dividing the kitchen from the family room. So, coming from the family room, he had to tile from the dining room on one side and the breakfast nook on the other and meet in the kitchen. It was perfect! I really love the floors and the more open look of my house! The walls turned out fantastic, it's great to be able to see out to my family room when washing dishes and I love the column. Everything turned out just as I wanted! Thank you Curtis, Lyn and team! From start to finish (and resolving the final punch list especially the vent in the guest bathroom!) you never disappointed. CJ Custom Carpentry is a top notch company that I would recommend to anyone and plan to use for any future remodeling.