Scotto Plumbing Services Inc

WE PURCHASED THE FAUCET AND LABOR FROM THEM. I CALLED THEM IN THE MORNING AND THEY WERE BUSY THAT DAY BUT SHE ARRANGED TO HAVE SOMEONE COME OUT BEFORE NOON! HE HAD EVERYTHING FIXED PROMPTLY AND CLEANED UP WELL. HE ALSO REPLACED THE KITCHEN FAUCET. I THOUGHT HE GAVE GOOD RECOMMENDATIONS AND SUGGESTIONS. WE ALSO HAD THEM REPLACE THE SHOWER HEAD. PRICING WAS REASONABLE.

Plumber was very prompt. He was very up front with the pricing and solution. Offered temporary fix for less or a complete job done right to last. The latter was chosen and the job was completed in a timely manner. He even placed a rubber mat in the shower to stand on while installing the new faucets. Very satisfied with the work. It was worth it.

THEY UNSTOPPED THE TOILET FAST AND EFFICIENTLY. DURING THE ESTIMATE, THOUGH, THEY FLOODED THE BATHROOM AND DIDN'T TELL ME ABOUT IT. I CALLED AND ASKED FOR AN EXPLANATION AND AN APOLOGY BUT THEY NEVER CALLED ME BACK. THEY SOAKED MY BATH MATS.

THEY ARE TOTALLY UNPROFESSIONAL. THEY DON'T FOLLOW THROUGH. THEY SAY THEY ARE GOING TO BE SOMEPLACE, WHEN I CALLED THEM TO SEE WHERE THEY WERE, THEY SAID THEY HAD NO RECORD OF MY CALL.

ONCE THEY LOOKED AT THE WATER SOFTENER, THEY SAID THEY COULDN'T SERVICE IT BECAUSE IT WAS FROM SEARS, AND THAT THEY COULD NOT TOUCH IT ACCORDING TO SEARS. I CONTACTED SEARS AND SCHEDULED THEM TO COME OUT TO DO THE REPAIR. THE GENTLEMAN WHO CAME OUT SAID THAT ANYONE CAN SERVICE THEIR WATER SOFTENERS. THE OFFICE AT SCOTTO'S HAD A LOT OF EXCUSES, INCLUDING THAT THEY HAD NEW STAFF. SCOTTO'S EVEN CHARGED ME FOR COMING OUT TO TELL ME THEY COULD NOT DO THE WORK. HE ALSO LOOKED AT THE IRRIGATION SYSTEM AND SAID IT WAS INSTALLED INCORRECTLY, BUT I CAN'T REMEMBER IF HE ACTUALLY DID ANY WORK ON IT.

ARRIVED ON TIME, COMPLETED WORK AND WAS VERY POLITE.

THEY CAME RIGHT OUT. THEY DID EXACTLY WHAT THEY SAID THEY WERE GOING TO DO. THEY QUOTED US, IT WAS REASONABLE AND THEY CHARGED WHAT THEY SAID THEY WOULD. WE WERE PLEASED.

THEY REVIEWED THE PLANS AND THEN PROMISED A BID SEVERAL TIMES. THEY NEVER DELIVERED A BID AND WE ARE STILL LOOKING FOR A CONTRACTOR. THIS WAS A WASTE OF VALUABLE TIME.

THE PLUMBER WAS VERY POLITE AND COURTEOUS. HIS SUGGESTIONS WERE A BLESSING AND HIT EVERY POINT WE NEEDED. ORIGINALLY I WAS ONLY GOING TO HAVE A FEW THINGS DONE BUT THE PLUMBER MADE ME FEEL SO CONFIDENT I HAD IT ALL DONE. HE ARRIVED ON TIME FOR BOTH VISITS. WORKED STEADILY WITH OUT LUNCH OR BREAKS. COMPLETED THE JOB ON TIME WITHIN THE ESTIMATED PRICE. EVERYTHING WORKS GREAT. THE OVERALL EXPERIENCE WAS FANTASTIC. HE WORKED AND WORKED AND WORKED WITH A SMILE ON HIS FACE. MY PUPPY MADE FRIEND WITH HIM RIGHT AWAY AND AS PUPPIES ARE BARKED ANYWAY. HARRY NEVER BECAME UPSET AT THE BARKING BUT JOKED WITH US ON IT. WHEN OLD PIPES BROKE ALONG THE WAY HE NEVER LOST HIS COOL JUST TOOK IT ALL IN STRIDE. I DON'T KNOW WHAT WE WOULD HAVE DONE WITHOUT HIM. I WOULD RECOMMEND THEM TO EVERYONE. HE EXPLAINED EVERYTHING ANSWERING EVERY QUESTION.

THEY WERE ON TIME AND ABLE TO COMPLETE THE INSTALLATION THAT AFTERNOON.

I WAS VERY IMPRESSED WITH SCOTTO'S PLUMBING. VINNIE WAS VERY POLITE, PROFESSIONAL, PUNCTUAL AND VERY NEAT! :-) HE SPENT A LOT OF TIME WORKING ON THE DRAIN AND DID A GREAT JOB. IT WAS IN PRETTY BAD SHAPE---HE NEEDED TO GO UP ON THE ROOF!!! I REALLY FEEL I PAID A FAIR PRICE FOR THE WORK THAT NEEDED TO BE DONE AND THE TIME THAT WAS SPENT ON IT.---I WOULD DEFINITELY COME BACK AND REFER OTHERS AS WELL.

I HAD TWO SEPARATE CONTACTS WITH THIS COMPANY...THE OVERALL EXPERIENCE WAS EXCELLENT. THE PLUMBERS WERE KNOWLEDGEABLE AND COURTEOUS. I EVEN JOINED THEIR DIAMOND SERVICE CLUB, SO THEY WILL BE MY PLUMBER FROM NOW ON.

TECHNICIAN WAS PROMPT, COURTEOUS AND PROFESSIONAL. HE FOUND THE PROBLEM QUICKLY AND SOLVED IT. HE ALSO PROVIDED SUGGESTIONS TO PREVENT IT FROM HAPPENING AGAIN. PRICE WAS FAIR.

SAME DAY SERVICE, WITHIN AN HOUR AT NO EXTRA CHARGE.

HARRY IS VERY PROFESSIONAL. WORKS QUICKLY AND LEAVES THINGS SPOTLESS. TOP DRAWER! THIS IS OUR THIRD TIME USING SCOTT'S PLUMBING.

THEY ARE EXCELLENT! WE HAVE HAD THEM THE LAST THREE TIMES WE HAVE HAD PROBLEMS!

WE MADE AN APPOINTMENT FOR 2-4 PM ON A WEDNESDAY WITH A WOMAN WHO ANSWERED THE PHONE. THEY NEVER SHOWED UP OR CALLED. WE CALLED THEM AT 5 P.M. AND THEY HAD NO RECORD OF THE APPOINTMENT, BUT PROMISED TO SEND SOMEONE THE NEXT DAY AT ONE O'CLOCK. THE PLUMBER ARRIVED THE NEXT DAY AT ONE O'CLOCK AND COMPLETED THE WORK IN ONE HOUR AND 25 MINUTES. WE SUPPLIED ALL PARTS, SO THE ONLY CHARGE WAS FOR LABOR: $269.00 THEY WAIVED WHAT WOULD HAVE BEEN AN ADDITIONAL $49 FEE BECAUSE OF THE EARLIER MISSED APPOINTMENT. THE ANGIE'S COUPON (FOR $15) WAS NOT USED, BECAUSE THEY HAD ALREADY WAIVED A $49 FEE, WHICH WOULD HAVE MADE THE TOTAL $318.00! THE WORK WAS COMPLETED SATISFACTORILY, BUT I AM OUTRAGED AT THE COST, WHICH AMOUNTS TO $180 PER HOUR!($269 FOR WORK TAKING ONE HOUR AND 25 MINUTES.) WE HAVE HIRED THEM BEFORE, BUT WOULD PROBABLY NOT HIRE THEM AGAIN.

THIS IS THE FIRST TIME I USED THIS COMPANY. I CALLED LAST NIGHT AFTER HOURS AND WAS ABLE TO GET AN APPT. FOR THE NEXT AFTERNOON (3PM-5PM). THE REPAIRMAN (VINNIE) CALLED ME AT WORK BEFORE HE CAME TO DO THE REPAIRS SO I DIDN'T HAVE TO WAIT ALL DAY FOR HIM. WHEN I ARRIVED AT HOME, VINNIE INTRODUCED HIMSELF AND WAS VERY PROFESSIONAL. I SHOWED HIM THE LEAKY FAUCET, HE QUOTED ME A PRICE, WHICH HAD BEEN GIVEN TO ME OVER THE PHONE, WHEN I CALLED A FEW WEEKS EARLIER. HE FIXED THE FAUCET IN LESS THAN HALF AN HOUR AND WAS ON HIS WAY. I WILL DEFINITELY USE SCOTTO'S AGAIN FOR FUTURE PLUMBING REPAIRS.

COMPANY VERY RESPONSIVE AND INFORMATIVE, JIM THE PLUMBER WAS HERE ON TIME, JIM DID FABULOUS WORK, WAS PLEASANT AND FRIENDLY, MADE SURE I UNDERSTOOD EVERYTHING ABOUT THE NEW WATER HEATER. I WAS VERY, VERY PLEASED, THIS COMPANY MADE A DIFFICULT SITUATION VERY EASY TO REMEDY. IN FACT, THE FINAL PRICE WAS $50.00 LESS THAN THE ESTIMATE, AND THE ESTIMATE WAS VERY REASONABLE AND LOW TO START WITH! I RATE THIS COMPANY A++++++, THE BEST I HAVE EVER WORKED WITH!!!!! I WILL RECOMMEND THEM TO ALL OF MY FRIENDS!!!!!

JASON SLUDER AND HIS ASSISTANT WERE VERY POLITE AND HELPED US DECIDE TO GET TWO TOILETS EITHER A REBUILT OR NEW. THE DIFFERENCE IN PRICE OF $50.00 WE CHOSE NEW ONES. THE PRICE WAS RIGHT ON. WE HAD THEM OUT THE FIRST TIME TO REPAIR A LEAK WITH OUR WATER SYSTEM. JASON IS A GREAT WORKER AND KNOWS HIS PROFESSION. WE CAN RELY ON SCOTTO'S SERVICE WHEN NEEDED.

PRICE INCLUDES A 15% DISCOUNT. THEY GIVE A 2 YR WARRANTY. CAME RIGHT OUT ON TIME. I HAD A FEW OTHER PROBLEMS AND HE TOOK THE TIME TO MAKE SUGGESTIONS

THEY WERE PROMPT, COURTEOUS AND HANDLED MY WATER HEATER PROBLEM THE SAME DAY I CALLED. THE WATER HEATER IS ABOVE A DROPPED CEILING. ONE OF THE WORKMEN FELL THROUGH THE CEILING AND BROKE A BOOKCASE. HE WAS NOT HURT. THE MAN WHO FELL TOTALLY REPAIRED EVERYTHING, NEW CEILING TILES AND A NEW BOOKCASE OF EQUIVALENT QUALITY. THIS WAS DONE WITH ABSOLUTELY NO PROMPTING FROM ME WHATSOEVER. I WAS VERY IMPRESSED.

HE DID A GOOD JOB. LEFT SMALL AMOUNT OF LITTER BUT WAS PROMPT AND POLITE. I DON'T KNOW MUCH ABOUT PLUMBING PRICES SO HOW REASONABLE HE WAS I DON'T KNOW.

PROFESSIONAL, PLEASANT & PROMPT. THE OFFICE STAFF WAS EXCELLENT & ADAPTABLE. I LOOK FORWARD TO WORKING WITH THEM AND SEEING THEIR CUSTOMER FOCUSED ATTITUDE IN ACTION AGAIN.

THEY CAME OUT ON A SUNDAY TO DO THE WORK.