Scotto Plumbing Services Inc

I had a plumbing check up performed by them. They seemed to be very nice and very professional. I would highly recommend them.

The service went very well. The plumber was prompt, professional and performed all services to our satisfaction.

The quality of work and knowledge of the plumbers was excellent. The attitudes were BIG and the politeness level is on the edge of rude. The paperwork was a bit messed up because the regular person was out and the frustration of that was taken out on the customer but they did get the job done and it is very neat.

It went very well. John suggested we might want to replace the sink while doing the faucet, and we're pleased that we did that. John was friendly and competent. The only downside was that he was running late, but Robin called to inform us about that and apologized for the delay. We understand that that happens. The replacement parts were Moen and Kohler, which were high quality. The entire project took less than two and a half hours, which included almost an hour to get the sink delivered, since there wasn't one on the truck.

The technician was very professional and thorough. He worked very hard and was exceptionally clean and neat in the work that he did. I was very impressed and pleased with how clean everything looked at the end and of course, that the fixtures that that were installed worked well. I would definitely hire them again.

They are great! They are not pushy they are just there when you need them. They have friendly customer service.

I felt like they were networking with other service providers to get more money. He wanted to do a dry out process and replace a lower base cabinet. Bringing the total to $2869 for a new hot water heater. I found another company to go with that cost me $780.00.

They saw mold so they referred me to a mold specialist and found the leak. I was very pleased with their job.

They did an adequate job and did what they were contracted to do. I had no issues. They were professional, showed up on time and they did the right repair. I would use them again.

We have used Scotto's several times. We've had sink stoppages, new water heater, toilet and toilet repair and faucet repair. They did an excellent job each time. We will be calling them again when we get our new kitchen installed.

They show up on time, and are very precise with their pricing. There's a price for exactly what they will do. If they need to come back, they don't charge you any more. Most plumbers I've found charge by the hour, and it's hard to tell what's a reasonable price with that method of charging.

Great. The service rep was the same guy that attended to a blockage in 2008 and he remembered the house and the issue. He made sure I understood what the issue was and how he would resolve it.

We had used these guys several times before at a previous residence and was always very happy with them. Their water softener install at our house went perfect. On time, no surprises, professional, etc. Highly recommend.

I am very happy with everything and will continue to use Scotto's. The plumber assigned to me was very knowledgeable and professional and put me at ease every step of the way.

The company set an appointment within a few days, arrived on time. The serviceman was pleasant, and performed the work quickly. He showed me the old lines, and what he did with the new lines.

job was just fine, but see above for extra

They did a great job. They did good work, they answered my questions when I had them, they were on time, nice people and easy to work with.

It was more expensive than I expected it to be and the work I have had done lately has reinforced that. It has been many years ago.

Well, I think that the price was to high.

Called to ask for quote, but refused to even provide a ballpark estimate of a plumbing job that I could do myself in 30 to 60 minutes top. Justin told me "We quote by the job, not by the hour." So, OK, I ask, him "Roughly how much would you charge to replace a section of PVC and joint for line to sewer for a garbage disposal? It's $49 for the service call and whatever is quoted, if you don's like the quote we charge you $29 since you are an Angies List member and you call someone else. I understand that they cannot be precise on the quote, but before I drop money on a service call (particularly given reviews about their prices being on the higher side), I need more info. Called Apollo and they could come out quicker, provided a clear explanation of what the repair might entail and costs. Perfect.

Everything from my first call for an appointment to the installation went perfectly. I called on a Thursday and got an appointment for Monday morning. The plumber, (Ocy) arrived on time first thing in the morning. He quickly diagnosed the problem, which was corroded pipes, causing leaks. He also saw that we needed an expansion tank because of the reclaimed water in our neighborhood. He got to work right away and a couple hours later he was finished. I also signed up for the membership plan for routine service and maintenance checks. Excellent job!

I've used Scotto Plumbing Services Inc. for at least seven years. I've been a long time customer in their premium club, which is supposed to get top notch service. I've been dissatisfied with that in the last couple of years. I discontinued my participation in the program. Overall, I don't think that they're pricing is good. I think their pricing is a big high. The price structure they have is extremely high. The premium membership they offer does not include premium service at all. It's kind of misleading to the people who buy it. Unfortunately, everything seems to break down on the weekend. You can get him out here, but there's an additional cost, so I don't think that's fully explained in the program that they offer.

Excellent Job, John Wear was our plumber an he did an excellent job. He cared for our home like it was his own. His attention to detail was old school and amazing. Highly recommend them. Job was done in a timely manor and at the cost quoted. The finished floor and outside wall was perfect and new plumbing worked great.

Went well. No complaints. Scotto also cam out to clear out the vents that go out the roof. This had to be done twice. Another time we had a leak under the new kitchen cabinetry. John came out and said we needed to have aother company come in to dry everything out underneath the cabinets at a cost of several hundred dollars. I felt the other company was trying to rip me off. I dried it out with a paper towel and have had no further problem

He couldn't clean all the way out to the street and called the city to finish the job, which they did. What bothered me was how pushy they guy was about calling his friend to clean-up where the toilet overflowed. He told me I would get all sorts of mold growing and I needed to hire his friend right away. When I declined he became angry with me. Also, they didn't cash my check until my checking account balance dropped below the amount of the check 3 weeks later. Fortunately I have overdraft protection. Coincidence... possibly but I don't think so.