Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
Default business cover photo

HOME DEPOT

Hardware & Home Improvement Stores, Kitchen and Bath Remodeling, Countertop and Backsplash Service,
Reviews
4.222 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
14%
3
0%
2
5%
1
14%

Filter reviews by service

Showing 1-22 of 22 reviews
Katherine B.
Sep 2019
5.0
Appliance Sale
Yes, I recommend this pro
$2,000
Top notch. Everything was great. And they gave a $100 gift care.

Diane S.
Jul 2018
2.0
Kitchen and Bath Remodeling, Countertop and Backsplash Service
$12,300
Not great. We had hired a contractor based on the delivery date of the cabinets. Delivery ended up delayed a couple of weeks because our paperwork was submitted with the wrong address (city and state). This caused issues with scheduling and unnecessary delays. Quality of cabinets for the money was disappointing. For the countertops, we opted for granite, which Home Depot in our area outsources to Stoneworks of Florida. Coordination of ordering the countertops and cabinets was very poor. We ended up without sinks for months. Home Depot gave us a liaison to call if we needed help. She never did anything beyond telling us she couldn't help and to contact Stoneworks directly. First installation went badly. Installers were late, rushing and cutting slabs outside in the rain--seemed anxious to leave. Upon inspection, we found numerous unsightly cracks and issues with chipped granite. We couldn't install sinks, since we expected these pieces would have to be replaced. Stoneworks tech service claimed the unsightly cracks were naturally-occurring fissures (even though they weren't there when we viewed the slabs). They did, however, agree to replace a few of the pieces. That left us w/o sinks for even more weeks while that was ordered. Upon close inspection after the 2nd installers left, we noticed that even though the granite pattern and colors are somewhat similar, the colors AND thickness are different enough to be very obvious where the old and replacement pieces meet in the kitchen. It looks HORRIBLE. It doesn't look like they ordered the correct granite. Also, some of the granite looks discolored (or even burned?) and is placed in obvious places so we see it everyday. We are also finding rough spots where we're assuming the installers missed when applying the sealer. We finally just went ahead and had the sinks installed because we had been without for MONTHS. No one every followed up after installation. And with the difficulty we had and time involved getting Stoneworks to replace the original damaged pieces, we were out of patience and confidence that they would get it right.

Roger M.
Mar 2017
5.0
Carpet Installation
Yes, I recommend this pro
They did a good job. It was a good price, the carpet was a good carpet. They were in, came in, and bam bam. Half a day maybe, and two rooms, and got it done. For that absolutely. Well done, and it was at a good price, and that's pretty much it. They picked everything up, they were good.

Anna B.
Jun 2016
4.0
Hardware & Home Improvement Stores
Yes, I recommend this pro
.

Dixie C.
Apr 2016
5.0
Hardware & Home Improvement Stores
Yes, I recommend this pro
$50
.

Carole S.
Mar 2016
5.0
Hardware & Home Improvement Stores
Yes, I recommend this pro
unknown

Gail S.
Dec 2015
5.0
Hardware & Home Improvement Stores
Yes, I recommend this pro
unknown

Patricia H.
Oct 2015
4.0
Hardware & Home Improvement Stores
Yes, I recommend this pro
unknown

Jan B.
Feb 2015
5.0
Hardware & Home Improvement Stores
Yes, I recommend this pro
$1,650
They are wonderful. I have had some experiences with them for over the past 1 1/2 years. Oh my god they took care of things wonderfully. The manager was fantastic. There was a problem with a paint rebate I was suppose to get. The rebate center was terrible but that wasn't Home Depots fault. The manager got everything straightened out for me. There was some returns I had to do and he was really great to work with regarding a reconstruction project.

Jon L.
Aug 2013
4.0
Hardware & Home Improvement Stores, Flooring
Yes, I recommend this pro
$2,600
It went very well. I like their price. They are very helpful and knowledgeable.

Judith G.
Jul 2013
5.0
Kitchen and Bath Remodeling, Countertop and Backsplash Service
Yes, I recommend this pro
$2,000
It just came out and looking beautiful. We were very pleased. I would use them again.

Maxine G.
Jun 2013
5.0
Hardware & Home Improvement Stores
Yes, I recommend this pro
My experience with them went well. I prefer not to disclose the amount that I spent on their services.

Joyce M.
Jun 2013
5.0
Hardware & Home Improvement Stores
Yes, I recommend this pro
$60
The clerks at Home Depot are very courteous and they will take you where you want to go. The only difficulty I had with them is on occasion, finding clerks can be somewhat difficult. But when you get one, they'll do everything they can for you.

Candy V.
May 2013
5.0
Hardware & Home Improvement Stores, Countertop and Backsplash Service
Yes, I recommend this pro
$200
We had a plumbing leak from a faulty dishwasher that snowballed into a
myriad of problems. It ended up with my husband rebuilding the lower
cabinets, and consequently, we needed a new countertop. After we
finally located a countertop, we had Home Depot perform the undermount
of our sink to the new counter. We had a couple of small issues with
their subcontractor, but with Home Depot acting as our liaison,
everything ended up working out just fine. Additionally, we purchased a
new dishwasher from them and had it installed by their delivery people,
and the care that they took to secure it for the countertop people was
superb. No doubt, we'd hire them again.

Lee Z.
Mar 2013
4.0
Carpet Installation
Yes, I recommend this pro
$4,500
We liked the idea of going to a company that is strictly carpet and floor so we didn't use them. But they were excellent. What is good about them is their selection of carpets, the salesman's knowledge and their price.

Dollie H.
Mar 2012
5.0
Kitchen and Bath Remodeling, Countertop and Backsplash Service + 1 more
Yes, I recommend this pro
$18,000
They did a real good job. They were very professional.

EUGENE G.
Jan 2012
5.0
Hardware & Home Improvement Stores, Electrical Service
Yes, I recommend this pro
I recently purchased a home. I needed new ceiling fans and other products to up grade our house. On numerous occasions I was assisted by Andy Lalewicz in the electrical parts area. He was very knowledgeable, helpful and professional.

Randel R.
Jan 2010
5.0
Hardware & Home Improvement Stores, Electrical Service
Yes, I recommend this pro
$700
I thought that their price was high. His work was perfect as far as we could tell. He put in 3 recess lights, changed another recess light and fixed some under cabinet stuff. I would trust them a 100%.

KAREN A.
Jul 2009
1.0
Kitchen and Bath Remodeling, Woodworking + 1 more
$8,000
I am very dissatisfied with them. I designed the bathroom and I got very ill and was in a coma, so they did this work while I was there. I get home and could not wait to get into the brand new Jacuzzi tub. It is amature work and we paid cash and it still hasn’t been corrected, even after we complained. They did a terrible job, nail holes are coming through the ceiling and rusting and it was just done in spring. They did not call when they did the back splash and did not finish crown molding and did the electrical work incorrectly. I was at home and was using a walker and could have done some touch up work, but they did not leave me any touch paint. They told us that the work would be completed in approximately 4 weeks, but it took them 3 months and it is still ongoing. We have made several attempts to contact them and the last communication with them was 3 weeks ago and they were ordering the material and were supposed to be here to finish the work.

DANIELLE M.
Oct 2006
1.0
Carpet Installation
$3,000
He said the seams were in all the walkways + he wouldn't lay it that way + they'd have to come back anyway with enough carpet.So he did 1 room + left + Home Depot told me to come to store to pick an in stock carpet since I HAD to have it in by Sunday to show the house.I refused to go, so they came to me, twice that day.I picked a lesser quality carpet + they assured me they'd be there Sat to install.They didn't show Sat.I was EXTREMELY upset.Said they couldn't get anyone out there + that they couldn't compensate me anything off my bill until the job was done on Mon.He would call me Mon night to discuss this.The job was done on Monday, + as it turned out, they had originally had enough carpet to do the whole job Fri + all of this was for nothing.Now over 1 wk has gone by + I still haven't heard a thing + I have called + left several messages.Home Depot owes me 3 days in which I had to rearrange my schedule to stay home, plus for my aggravation + have done nothing.

RALPH F.
Sep 2006
1.0
Hardware & Home Improvement Stores, Kitchen and Bath Remodeling + 2 more
$30,000
Worst experience I ever had. Home Depot could not design the job correctly, could not get the components to the job correctly, granite work was a mess, and Kraft Maid Cabinets were always wrong. Wrong color, wrong size, incomplete cabinets, not designed properly. No one shows up on time. Price is a substantial moving target. Its taking over five months to get a one week job done. Total lack of professionalism in ANY category. Price is high, work is poor.

ROSA V.
Nov 2005
5.0
Landscaping
Yes, I recommend this pro
$40
GOOD SELECTION OF PLANTS, REASONABLE PRICE, THE PLANTS LOOKED HEALTHY. THE AREA WAS ORGANIZED AND LABELED TO MAKE THE SELECTION FASTER. I NEEDED HELP CARRYING THE MERCHANDISE AND THE STORE PROVIDED ASSISTANCE.

JENNIFER S.
Nov 2005
5.0
Carpet Installation
Yes, I recommend this pro
$1,200
HOME DEPOT DID AN EXCELLENT JOB ON REPLACING OUR OLD CARPETING..THE INSTALLATION WAS COMPLETED IN JUST A FEW HOURS AND THE OLD CARPETING WAS FULLY REMOVED AND DISPOSED OF.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

HOME DEPOT is currently rated 4.2 overall out of 5.

No, HOME DEPOT does not offer free project estimates.

No, HOME DEPOT does not offer eco-friendly accreditations.

No, HOME DEPOT does not offer a senior discount.

No, HOME DEPOT does not offer emergency services.

No, HOME DEPOT does not offer warranties.