HOME DEPOT

Hardware & Home Improvement Stores, Kitchen and Bath Remodeling, Countertops and Backsplashes,

Reviews

4.223 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
17%
3
0%
2
4%
1
13%


Rating CategoryRating out of 5
quality
4.0
value
4.1
professionalism
4.2
responsiveness
4.1
punctuality
4.1
Showing 1-23 of 23 reviews

Katherine B.
09/2019
5.0
appliance sales
  + -1 more
Top notch. Everything was great. And they gave a $100 gift care.
Description of Work: Fridge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Diane S.
07/2018
2.0
countertops, home remodeling
  + 0 more
Not great. We had hired a contractor based on the delivery date of the cabinets. Delivery ended up delayed a couple of weeks because our paperwork was submitted with the wrong address (city and state). This caused issues with scheduling and unnecessary delays. Quality of cabinets for the money was disappointing. For the countertops, we opted for granite, which Home Depot in our area outsources to Stoneworks of Florida. Coordination of ordering the countertops and cabinets was very poor. We ended up without sinks for months. Home Depot gave us a liaison to call if we needed help. She never did anything beyond telling us she couldn't help and to contact Stoneworks directly. First installation went badly. Installers were late, rushing and cutting slabs outside in the rain--seemed anxious to leave. Upon inspection, we found numerous unsightly cracks and issues with chipped granite. We couldn't install sinks, since we expected these pieces would have to be replaced. Stoneworks tech service claimed the unsightly cracks were naturally-occurring fissures (even though they weren't there when we viewed the slabs). They did, however, agree to replace a few of the pieces. That left us w/o sinks for even more weeks while that was ordered. Upon close inspection after the 2nd installers left, we noticed that even though the granite pattern and colors are somewhat similar, the colors AND thickness are different enough to be very obvious where the old and replacement pieces meet in the kitchen. It looks HORRIBLE. It doesn't look like they ordered the correct granite. Also, some of the granite looks discolored (or even burned?) and is placed in obvious places so we see it everyday. We are also finding rough spots where we're assuming the installers missed when applying the sealer. We finally just went ahead and had the sinks installed because we had been without for MONTHS. No one every followed up after installation. And with the difficulty we had and time involved getting Stoneworks to replace the original damaged pieces, we were out of patience and confidence that they would get it right.
Description of Work: Kitchen and bathroom remodel

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$12,300

Roger M.
03/2017
5.0
carpet installation
  + -1 more
They did a good job. It was a good price, the carpet was a good carpet. They were in, came in, and bam bam. Half a day maybe, and two rooms, and got it done. For that absolutely. Well done, and it was at a good price, and that's pretty much it. They picked everything up, they were good.
Description of Work: Put some carpet in for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anna B.
06/2016
4.0
home improvement stores
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dixie C.
04/2016
5.0
home improvement stores
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$50

Carole S.
03/2016
5.0
home improvement stores
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Gail S.
12/2015
5.0
home improvement stores
  + -1 more
unknown
Description of Work: Redid kitchen. Excellent
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia H.
10/2015
4.0
home improvement stores
  + -1 more
unknown
Description of Work: Purchased some mulch and exchanged an item. Mulch was fine, had a hard time finding the duct tape.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro

Jan B.
02/2015
5.0
home improvement stores
  + -1 more
They are wonderful. I have had some experiences with them for over the past 1 1/2 years. Oh my god they took care of things wonderfully. The manager was fantastic. There was a problem with a paint rebate I was suppose to get. The rebate center was terrible but that wasn't Home Depots fault. The manager got everything straightened out for me. There was some returns I had to do and he was really great to work with regarding a reconstruction project.
Description of Work: Helped with an issue with a paint rebate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,650

Jon L.
08/2013
4.0
flooring contractor, home improvement stores
  + 0 more
It went very well. I like their price. They are very helpful and knowledgeable.
Description of Work: I used Home Depot for flooring services.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,600

Judith G.
07/2013
5.0
countertops, home remodeling
  + 0 more
It just came out and looking beautiful. We were very pleased. I would use them again.
Description of Work: I used Home Depot in September 2011. They did the installation for the cabinet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Maxine G.
06/2013
5.0
home improvement stores
  + -1 more
My experience with them went well. I prefer not to disclose the amount that I spent on their services.
Description of Work: I used Home Depot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joyce M.
06/2013
5.0
home improvement stores
  + -1 more
The clerks at Home Depot are very courteous and they will take you where you want to go. The only difficulty I had with them is on occasion, finding clerks can be somewhat difficult. But when you get one, they'll do everything they can for you.
Description of Work: We went to Home Depot to buy hardware, electrical supplies and wood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Candy V.
05/2013
5.0
countertops, home improvement stores
  + 0 more
We had a plumbing leak from a faulty dishwasher that snowballed into a myriad of problems. It ended up with my husband rebuilding the lower cabinets, and consequently, we needed a new countertop. After we finally located a countertop, we had Home Depot perform the undermount of our sink to the new counter. We had a couple of small issues with their subcontractor, but with Home Depot acting as our liaison, everything ended up working out just fine. Additionally, we purchased a new dishwasher from them and had it installed by their delivery people, and the care that they took to secure it for the countertop people was superb. No doubt, we'd hire them again.
Description of Work: We had a plumbing leak from a faulty dishwasher that snowballed into a myriad of problems. It ended up with my husband rebuilding the lower cabinets, and consequently, we needed a new countertop. After we finally located a countertop, we had Home Depot perform the undermount of our sink to the new counter. We had a couple of small issues with their subcontractor, but with Home Depot acting as our liaison, everything ended up working out just fine. Additionally, we purchased a new dishwasher from them and had it installed by their delivery people, and the care that they took to secure it for the countertop people was superb. No doubt, we'd hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lee Z.
03/2013
4.0
carpet installation
  + -1 more
We liked the idea of going to a company that is strictly carpet and floor so we didn't use them. But they were excellent. What is good about them is their selection of carpets, the salesman's knowledge and their price.
Description of Work: We got a carpet quote from Home Depot.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,500

Dollie H.
03/2012
5.0
countertops, woodworking, home remodeling
  + 1 more
They did a real good job. They were very professional.
Description of Work: I used them to do my kitchen remodeling. I bought all of the supplies from them. They installed new cabinets and counter tops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

EUGENE G.
01/2012
5.0
electrician, home improvement stores
  + 0 more
I recently purchased a home. I needed new ceiling fans and other products to up grade our house. On numerous occasions I was assisted by Andy Lalewicz in the electrical parts area. He was very knowledgeable, helpful and professional.
Description of Work: I recently purchased a home. I needed new ceiling fans and other products to up grade our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

randel R.
01/2010
5.0
electrician, home improvement stores
  + 0 more
I thought that their price was high. His work was perfect as far as we could tell. He put in 3 recess lights, changed another recess light and fixed some under cabinet stuff. I would trust them a 100%.
Description of Work: We used Home Depot for our kitchen and they sent out their electrician in September.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

KAREN A.
07/2009
1.0
ceramic tile, woodworking, home remodeling
  + 1 more
I am very dissatisfied with them. I designed the bathroom and I got very ill and was in a coma, so they did this work while I was there. I get home and could not wait to get into the brand new Jacuzzi tub. It is amature work and we paid cash and it still hasn’t been corrected, even after we complained. They did a terrible job, nail holes are coming through the ceiling and rusting and it was just done in spring. They did not call when they did the back splash and did not finish crown molding and did the electrical work incorrectly. I was at home and was using a walker and could have done some touch up work, but they did not leave me any touch paint. They told us that the work would be completed in approximately 4 weeks, but it took them 3 months and it is still ongoing. We have made several attempts to contact them and the last communication with them was 3 weeks ago and they were ordering the material and were supposed to be here to finish the work.
Description of Work: We used Home Depot in January to do some remodeling.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$8,000

DANIELLE M.
10/2006
1.0
carpet installation
  + -1 more
He said the seams were in all the walkways + he wouldn't lay it that way + they'd have to come back anyway with enough carpet.So he did 1 room + left + Home Depot told me to come to store to pick an in stock carpet since I HAD to have it in by Sunday to show the house.I refused to go, so they came to me, twice that day.I picked a lesser quality carpet + they assured me they'd be there Sat to install.They didn't show Sat.I was EXTREMELY upset.Said they couldn't get anyone out there + that they couldn't compensate me anything off my bill until the job was done on Mon.He would call me Mon night to discuss this.The job was done on Monday, + as it turned out, they had originally had enough carpet to do the whole job Fri + all of this was for nothing.Now over 1 wk has gone by + I still haven't heard a thing + I have called + left several messages.Home Depot owes me 3 days in which I had to rearrange my schedule to stay home, plus for my aggravation + have done nothing.
Description of Work: Installed about 1200 sq ft of new carpeting + padding.The sales associate didn't know how to order the carpet so they had me call an ordering center.Took week to get order right.Everytime I'd go to confirm the order a detail would be incorrect + someone in a different dept would have to call me back.I was in a time crunch since it was special order + would take 10 days to get in + I was getting my property ready to show.Finally they got it right + I paid $3000 in full.On day 10 they called to tell me that the carpet was on back order + would take another week or 2 to get in.After complaining,they were able to get the carpet in a little earlier + get the install planned that same week.The installers (a totally separate company) were scheduled for Thurs. They called the same day + cancelled,+ I had been told to be home all day so my day was ruined. They came Fri instead but many things went wrong.On Fri, the installers came + said the plans were wrong + not enough carpet to do whole job.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,000

RALPH F.
09/2006
1.0
custom cabinets, countertops, home remodeling, home improvement stores
  + 2 more
Worst experience I ever had. Home Depot could not design the job correctly, could not get the components to the job correctly, granite work was a mess, and Kraft Maid Cabinets were always wrong. Wrong color, wrong size, incomplete cabinets, not designed properly. No one shows up on time. Price is a substantial moving target. Its taking over five months to get a one week job done. Total lack of professionalism in ANY category. Price is high, work is poor.
Description of Work: Remodel kitchen. Installed new cabinets and granite counter tops in kitchen and bathrooms.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$30,000

ROSA V.
11/2005
5.0
landscaping
  + -1 more
GOOD SELECTION OF PLANTS, REASONABLE PRICE, THE PLANTS LOOKED HEALTHY. THE AREA WAS ORGANIZED AND LABELED TO MAKE THE SELECTION FASTER. I NEEDED HELP CARRYING THE MERCHANDISE AND THE STORE PROVIDED ASSISTANCE.
Description of Work: THE PERSONNEL HELPED ME IN THE SELECTION OF PLANTS I NEEDED FOR THE AREA I WAS GOING TO COVER.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0

Yes, I recommend this pro
$40

JENNIFER S.
11/2005
5.0
carpet installation
  + -1 more
HOME DEPOT DID AN EXCELLENT JOB ON REPLACING OUR OLD CARPETING..THE INSTALLATION WAS COMPLETED IN JUST A FEW HOURS AND THE OLD CARPETING WAS FULLY REMOVED AND DISPOSED OF.
Description of Work: HOME DEPOT REMOVED OLD CARPETING IN THE FAMILY ROOM AND INSTALLED NEW CARPETING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

    Contact information

    30144 US HWY 19 N, Clearwater, FL 33761

    www.homedepot.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Kitchen and Bath Remodeling,
    Countertops and Backsplashes,
    Carpet Sales and Installation,
    Finished Carpentry and Woodworking,
    Electrical,
    Appliance Sales and Installation,
    Landscaping,
    Flooring Sales and Installation,
    Ceramic Tile,
    Cabinet Making,
    Heating and Air Conditioning

    FAQ

    HOME DEPOT is currently rated 4.2 overall out of 5.
    No, HOME DEPOT does not offer free project estimates.
    No, HOME DEPOT does not offer eco-friendly accreditations.
    No, HOME DEPOT does not offer a senior discount.
    No, HOME DEPOT does not offer emergency services.
    No, HOME DEPOT does not offer warranties.

    Contact information

    30144 US HWY 19 N, Clearwater, FL 33761

    www.homedepot.com