Strobert Tree Services, Inc.

Would not hire these people. Tree removal took over 2 months from contract signing,tree trunks were left in our yard for 3 weeks,very poor communication return from them, they never finished one section of grinding removal. Overall,a very bad expirence with this company.

They did great work. I am completely satisfied.

I made a big mistake by taking the word of a neighbor without reading the reviews of Strobert. Had I done so first, I would have saved a significant amount of time as there are many bad reviews. I called to schedule a quote for a significant amount of work in my yard on numerous trees. It took about 3 weeks for someone to come out, but it was late summer so that didn't surprise me. The estimator, Bill, was prompt, polite and very knowledgeable and provided a quote before leaving. I signed the contract, gave them a 30% deposit and was told it should be about 3 weeks and they would call the day before scheduling. After 5 weeks, I reached out to check on the status multiple times but received no response. After 6 weeks, I reached out to the owner, Andy Strobert and Wanda in their office and Wanda apologized. I finally heard from the sales person who stated he was very far behind with calls. He put me on the calendar for the following week and confirmed with me. My husband took the day off so he could make sure no vehicles or any of his equipment was in the way. Needless to say, they were a no show and never called. I called the office and they always dodge calls and have the answering service take messages. I sent an email demanding a refund and had to still follow up with them. Bill stated that he spoke to Andy, they definitely screwed up and Andy would be calling me that afternoon to discuss and apologize. That was a week ago and I'm still waiting. The only prompt thing they did was issue a refund within 24 hours of my demand. I wasted over 2 months time and now need to start the search all over. Save yourself the headache and move on to someone who cares about their clients and knows how to communicate!!

DO NOT HIRE!! WORST SERVICE EVER!! They never called before they came like they were supposed to. They were so overpriced for the horrible job that took forever. They never had us on the schedule and only showed up to do different parts of the job because we had to call them CONSTANTLY to get them to our house. It took them two and a half months for them to remove a fallen tree that should have only taken a week at most. And I needed to have a landscaping service come in to regrade my backyard because they did not level it out like they were supposed to it became a swamp!! Oh but they had problem calling me and hounding me for the rest of their money.

Very professional, from the estimate through the tree removal process.

it was good

Absolutely marvelous experience. This company came in for cheaper than any of the other three quotes that I received. They were timely with getting a quote. They did an excellent job very professional. It was amazing to watch them work

They came out,,gave me a decent estimate,,took credit cards,,and showed up to do work 5 days later to do the job,,pleasure to do busunesd with this business,,very professional,,,and clean .no tree debris left in yard,,highly recommend

great job

they were quick and efficient

Professional job

Showed up exactly when they said they woukd and gave me a good price. The crew did the work in a timely manner and did a great job.

Did a thorough job was very pleased with there work

We contacted them immediately they said they could take care of the trees within the week we were not going to be home, so I prepaid them. We came home and the trees were still on the house, when I called they said oh we can not do the job unless we signed a proposal. They took our money immediately and we never got a proposal. I would never use them again!

Excellent customer service very professional and on time very clean up after work was completed

The person who came to do the quote was knowledgeable and pleasant. I accepted the quote and gave my credit card info. I was told that someone would contact me to set it up. I followed up three times and each time I was told they would get back to me right away. Then they sent the same person back thinking I wanted a quote. The last woman I spoke to was just rude and awful. Now my tree is nearly dead and I have to start all over again with a different company.

yes

Quick, clean, polite, expert work, very fair price!

Selvin was great and kept us informed through the project.

They did a great job of trimming our trees and avoiding the deck and above ground pool in the process. They also did a good job of cleaning everything up when they were done. I would highly recommend them!

They were

Very friendly, professional. Got job done hours faster than quoted. Thoroughly cleaned area when job was completed. Will definitely be using again

Very professional! Would highly recommend.