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Precision Garage Door of Delaware

Founded 2002 • With Angi since April 2005

24/7 emergency repairs. Expert garage door installation. Experienced technicians. American-made doors built to last. Proudly serving Delaware since 2002. Don't let a faulty garage door leave you vulnerable. Call now, and we'll get it fixed today.

Business Highlights

24/7 Service Offered24/7 Service Offered
Emergency Services OfferedEmergency Services Offered
Wears MaskWears Mask

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Service
Yes
Eco-Friendly Accreditations
No
Licensed
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.6

(193) Verified Reviews

Showing 1-25 of 193 reviews
Douglas D.
5.0
05/18/2023
Service technician Ryan showed up on time and very knowledgeable of the issue. Work was completed in a timely manner.
Description of Work
Replaced two overhead door openers, rollers and safety sensors
Category
garage doors

Service Provider Response

We appreciate you leaving us a great review. We're happy to hear that Ryan was so helpful! Thank you for your business!
John D.
1.0
10/24/2022
The technician arrived on time. The gear on the top of an older LiftMaster garage door had broken off and chains were therefore sagging. I asked him about replacing the gear assembly ($30 part on Amazon) and he said they only repair equipment that they had installed. That's not mentioned anywhere in their Angi listing. I then asked about replacing the opener. He quoted me $1,150 for the "top of the line" Liftmaster opener with a camera, wifi, LED lights, etc. I had resigned myself to getting squeezed for $500. I told him no thanks and paid the $75 service fee. I looked up the opener on the internet and found it retail for $365. As Precision is a LiftMaster dealer, they probably paid somewhere south of $200 for it. I looked up slightly lower end openers at Lowes and they run between $200 and $300 for ones with LED lights, back up battery, WiFi connectivity. Lowes charges $139 for installation by a Lowes qualified local contractor. Summing it up, I can buy the same opener on the internet (allsecurityequipment.com) for $365, pay a handyman ~$150 and save over $600. So that's what I would recommend you do if you're not too handy and need the opener replaced. Precision's service is very overpriced and it is misleading that they advertise repair services and then say only if they installed the equipment when they get to your house.
Description of Work
garage door opener repair or replacement
Category
garage doors

Service Provider Response

We greatly appreciate your feedback. Yes, our prices are sometimes higher than our competitors. But we maintain the strictest standards, use only high-quality parts and have only highly trained, experienced technicians on staff. Quality workmanship is our promise and we strive for a positive experience every time. Thank you for the opportunity to earn your business, and we hope you’ll give us another try in the future. If you should have any additional questions or concerns, please call our Customer Care Team directly at 800-DOOR-REPAIR (ext. 5202)
Greg S.
5.0
06/01/2022
It went great. The doors look awesome and the technician Josh took real pride in his work right down to the little things like hiding most of the cables and tacking them flush to the ceiling and walls. He also took the time to explain how the new doors work and how we should maintenance them.
Description of Work
I had both of my garage doors upgraded and replaced
Category
garage doors

Service Provider Response

We appreciate you leaving us a great review. We're happy to hear that Josh was so helpful! Thank you for your business and enjoy your new garage doors!
Robin C.
5.0
01/06/2022
It went very well very nice and professional
Description of Work
New garage door opener
Category
garage doors

Service Provider Response

We appreciate you for sharing your positive experience with us! We're very happy to hear that our team provided you with great service. Thank you for your business!
George B.
5.0
12/28/2021
Called on 12/20 and PD responded same morning. Problem was identified immediately and fix was completed in less than an hour.
Description of Work
Replaced broken spring
Category
garage doors

Service Provider Response

Thank you sharing your positive experience with us! We are happy to hear that our team provided you with such timely service. We appreciate your business!
Barbara P.
2.0
12/12/2021
It took approximately 5+ months to get the job done. The only explanation we got was the “supply chain” excuse. That certainly is understandable at this time, however the customer service was terrible. We called several times to the salesman with questions and he basically ignored us. Once he got our payment of 50% to secure the order, it seems he left the planet. Fortunately, when we did get the door and opener, it was installed professionally and politely by Casey. And, it looks like the door and the opener are top notch. They appear to be worth the money, but not the aggravation. We are right now in the process of getting a simple issue like getting the door registered for warranty. And once again, there are issues with returning emails with answers. I would not buy from this company unless you have lots of patience.
Description of Work
Installation of new garage door and door opener
Category
garage doors

Service Provider Response

Thank you for sharing your experience with us. We're sorry we did not meet your expectations. We are committed to providing all of our customers with a great experience and hope you give us another chance in the future.
Thomas M.
5.0
10/06/2021
Ryan did a great job, he was efficient and very professional!
Description of Work
Replace entire garage door opener
Category
garage doors

Service Provider Response

Thank you for the kind words! We are pleased to hear that your experience with Ryan was so positive. Thank you for choosing Precision!
Patricia B.
5.0
07/31/2021
We love the new garage doors and openers. Casey and Sid were professional, worked well together to get the job done. The garage doors open quietly and the garage is much brighter. We love the My Q app and Smart Home features.
Description of Work
Replace Garage Doors
Category
garage doors

Service Provider Response

We're very happy to hear you had such an excellent experience with us! Enjoy your beautiful new garage doors!
John M.
5.0
07/15/2021
Fantastic! The experienced young man, Jasper was the best! He was patient, listened and helped me understand the process! I’m very happy I chose to call in a professional instead to trying my hand with help of a manual (Home Depot Improvement 123)! This was just too far outside my comfort zone, and the work was well worth the cost! Precision Overhead Garage Door has been excellent today and previously!
Description of Work
Overhead garage door
Category
garage doors

Service Provider Response

Thank you for taking the time to leave us a review! We are always looking for ways to improve as a company and our customers' feedback is an essential part to that. We are happy to hear that you were satisfied with the service we provided! Thank you for choosing Precision!
Ronnie B.
5.0
04/06/2021
Awesome work was done right the first time and the Tec cleaned up behind himself
Description of Work
WE HAD A NEW GARAGE DOOR OPENER INSTALLATION AND THE TEC BOBBY STAUSS WAS VERY PROFESSIONAL IN HIS. WORK AND VERY KNOWLEDGEABLE IN WHAT HE WAS DOING I WOULD RECOMMEND PRECISION TO ANYONE LOOKING FOR A GARAGE DOOR WORK AND DONE RIGHT
Category
home & garage organization, doors

Service Provider Response

Thank you for your kind words! We are proud to hear our team provided you with great service. We appreciate your business!
Marie Z. G.
5.0
01/21/2021
Great communications of notifying of technician's arrival, specific work to be done. Technician was professional, explained details about the new door. New door operates well, looks great. Would hire this company again, if such work was needed.
Description of Work
New garage door installation.
Category
garage doors

Service Provider Response

We appreciate your kind words! We are proud to hear you were provided with professional service and great communication from our team! Thank you for choosing Precision!
Rose S. B.
5.0
01/18/2021
Fantastic! My technician, Taylor was outstanding. He walked me thru everything? Professional, yet personable also. If I need services in the future, I want Taylor to come out and provide the services. Such a courteous young man! I enjoyed the experience. Sometimes contractors are not a courteous and considerate. I give Taylor 5 Stars.
Description of Work
Replace my Garage Door opener
Category
garage doors, home & garage organization

Service Provider Response

Thank you for taking the time to share you experience with us! We are so proud to hear Taylor provided you with professional and personable service. We appreciate your business!
JORGE N.
5.0
12/06/2020
The customer service scheduled the appointment very quickly. The technician Bob S showed up ontime, too time to explain options and did an amazing installation
Description of Work
2 garage door opener installed
Category
garage doors

Service Provider Response

Thank you for your kind words! We appreciate your business!
Anthony P.
5.0
12/04/2020
Jake was communicative, courteous, prompt, and solved our problem in minutes. He also showed me how to prevent problems in the future. Never had a bad experience with Precision Door!
Description of Work
Garage door repair
Category
doors

Service Provider Response

We appreciate you taking the time to leave us a great review! We are so happy to hear Jake provided you with communicative, courteous, and prompt service. Thank you for your business!
SANDY G.
5.0
10/29/2020
Very well. Justin was very professional. He suggested a few cheaper options first, but due to the age of the garage door opener, we decided to replace it. He worked quickly, set us all up on the app and we are all set.
Description of Work
needed new garage door opener
Category
garage doors

Service Provider Response

Thank you for your kind words! We are proud to hear Justin provided you with professional service. We appreciate your business!
joanne D.
5.0
10/27/2020
The doors they suggested were great. We wanted openers to be quiet and they were
Description of Work
Needed two new garage door openers
Category
garage doors, doors

Service Provider Response

Thank you for taking the time to leave us a great review! We are happy to hear you are enjoying your new doors and openers! We appreciate your business!
DONALD P.
5.0
10/23/2020
Great company! Needed our garage doors serviced and making an appointment was easy and quick. Our technician, Taylor, was very professional and did an excellent job. Price was great and would definitely recommend to friends and family.
Description of Work
Garage door repair
Category
garage doors, doors

Service Provider Response

Thank you for your kind words! We are happy to hear Taylor provided you with excellent and professional service! We appreciate your business!
Lisl P.
5.0
10/21/2020
Our garage door spring was broken the technician came out and gave us estimates for various levels of repair. We chose to have a rebuild of some of the components, it was done as scheduled and has never opened smoother and quieter. And cost was UNDER the estimate.
Description of Work
Garage door spring repair
Category
garage doors

Service Provider Response

Thank you for taking the time to leave us a great review! We appreciate your business!
Mark B.
5.0
10/17/2020
When I had garage door trouble I called Precision garage door service. The women in the phone was very nice and helpful. She gave me a bunch of options for appointments. We set the appointment for a Saturday between 8-10am. I received a phone call from Justin the service tech when he was on the way. He arrived on time. He asked me questions about the garage door and what happened. He inspected the garage door. He found that my garage door cables were kinked/twisted. He said he could try and reuse them and see what happens. He explained to me what the cables do and how they work. It would be the best choice to replace the cables. He quickly replaced the garage door cables. Made adjustments to the garage door. Tested it. The garage door is operating as designed. I asked him if he could look at my other door and see if it needed anything. He said it was good. There was no pressure for me to buy. He wasn’t trying to sell to me. He fixed it quickly. We even shot the breeze for a few minutes. The price was very reasonable!!!!! Cheaper than I thought. A lot cheaper. I would use Precision garage door again. Thanks Justin!!!
Description of Work
Garage door cables replaced
Category
doors

Service Provider Response

Thank you for taking the time to leave us a great review! We are so happy to hear Justin provided you with great service without pressure! We appreciate your business!
G P.
5.0
10/09/2020
The technician (Taylor) was prompt, polite and resolved the problem. Was a tremendous service experience
Description of Work
Garage Door Repair
Category
doors

Service Provider Response

Thank you for your kind words! We are so happy to hear Taylor provided you with timely and polite service! We appreciate your business!
Janice B.
5.0
10/06/2020
Excellent service from Precision Overhead Garage Door Service. In addition to his excellent technical skills, Damien demonstrated astute professionalism. He was courteous and friendly. He left the work site completely clean. We are satisfied and impressed with Damien’s performance.
Description of Work
Purchased a garage door and had it installed.
Category
doors

Service Provider Response

Thank you for your kind words! We are so happy to hear Damien provided you with courteous and friendly service! We appreciate your business!
brian D.
5.0
08/27/2020
Perfect from the time of arrival to completion
Description of Work
Installed 2 new doors and openers
Category
garage doors, doors

Service Provider Response

We appreciate you taking the time to leave us such a great review. We're so happy to hear you were provided with excellent service from our team. Thank you for your business!
Bill M.
5.0
08/20/2020
Repair Tech was right on time and got our door opened quickly. He ordered new springs to be delivered while we were on vacation and called us back and scheduled a date to install the new springs. Tech arrived on time and was quickly able to install the new springs and adjust them to lessen the load on the garage door opener. Very professional and pleasant to deal with. Would reecommend to anybody with a garage door problem.
Description of Work
Repair/Replace Broken Counter balance spring to allow Garage Door to open.
Category
garage doors

Service Provider Response

We're very happy to hear that your technician worked with your schedule and got the job done quickly, thank you for sharing your positive experience with us! We greatly appreciate your business!
Brenecia W.
5.0
07/02/2020
Great, he had everything he needed and was done in 30 min.
Description of Work
Garage wall unit replaced
Category
garage doors, doors

Service Provider Response

Thank you for leaving us a positive review, we're happy to hear your technician was able to repair your garage door so quickly! We greatly appreciate your business!
Jack B.
5.0
06/26/2020
Next day service was a real treat when we scheduled the repair appointment. We were pleasantly surprised Bob when called prior to the appointment and requested an early arrival. it fit our schedule. He was courteous when he arrived and provided cost estimates for three repair options. the estimates He preformed the repairs approved promptly and professionally. he was very professional
Description of Work
Replaced broken door springs and worn rollers
Category
garage doors, doors

Service Provider Response

Thank you for sharing your positive experience with us, we're pleased to hear your technician was able to arrive early and was able to repair your garage door quickly! We appreciate your business!

Phone

Address

330 WATER ST

Wilmington, DE 19804

Other Information

Services offered

Garage Customization, Garage Door and Opener Installation, Garage Door and Opener Maintenance, Garage Door and Opener Repair, Garage Door and Opener Service, Spring Repair and Installation, Remote Repair and Replacement, Safety Sensors Installation, Roller Repair and Installation, Cable Repair and Installation

Services not offered

Ask for Details

Covid-19 update

We are actively performing full services. We are taking additional precautions to protect our customers.

"To learn about all the steps and precautions we are taking to protect our customers and our team, please visit:https://www.precisiondoordelaware.com/covid-19/ "

Health & Safety Measures

We will wear masks and gloves when we visit your home
We will sanitize the workspace and all areas touched
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

Payment options

Check
Visa
MasterCard
American Express
Discover
Financing Available

FAQ

Precision Garage Door of Delaware is currently rated 4.7 overall out of 5.

Precision Garage Door of Delaware is open:

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Precision Garage Door of Delaware accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available

Yes, Precision Garage Door of Delaware offers free project estimates.

No, Precision Garage Door of Delaware does not offer eco-friendly accreditations.

Yes, Precision Garage Door of Delaware offers emergency services.

Yes, Precision Garage Door of Delaware offers warranties.

Precision Garage Door of Delaware offers the following services: Garage Customization, Garage Door and Opener Installation, Garage Door and Opener Maintenance, Garage Door and Opener Repair, Garage Door and Opener Service, Spring Repair and Installation, Remote Repair and Replacement, Safety Sensors Installation, Roller Repair and Installation, Cable Repair and Installation

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