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Clark's Home Improvement

Kitchen and Bath Remodeling, General Remodeling


Services we offer

Remodeling bathroom.

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
Showing 1-1 of 1 reviews

LADATHA B.
05/2012
2.0
remodeling, home remodeling
  + 0 more
Please see the first box as well, a lot of this is there. Please be aware that the following account is as per my perspective and experience in this incident. From the beginning he told me that he would not take any money until the job was done and I was happy with the work. But about half way through the period that it took him to do this small job,in the early morning about 0730, he arrived to my house, parked his van behind my garage door (I found this when I tried to leave), uninvited, unexpected, & not scheduled to be there then at that time. He was using the garage door key-pad code (now disabled) to come & go when he was there. Anyway, he came in the house, through the garage as described in the previous sentence, unexpected & uninvited, and now saying he wanted to be paid two-thirds of the quote price. He had my car blocked in, I could not leave. The final thing I would like to inform you of is the following account: During the initial interview and estimate meeting for the renovation, I talked about some other things I wanted to have done in the house, after the bathroom job was completed. Anyway, in the initial interview & estimate meeting, I showed him the other bathrooms and some other areas that needed work done, which I planned to address later on, after the hall bathroom renovations were done. I ended up not contacting him to do this work. Also, just so you know, during the weeks he was in my home, he would, at times, let our dog out to toilet and then let her back in. And I cannot say with certainty that this man is the person who did what I am about to describe. On a Thursday evening about 3-4 weeks ago now, I came home to find our little dog wet, almost dripping; she was kind of cowering on the floor & was foaming at the mouth, as she does when she is really upset. When I picked her up, I could smell it: it was urine. This little dog had urine on her head, face, and front legs. I wrung it out of her hair!! She had to have been held in place while the person did this!! I carried her upstairs to the main living level to give her a bath. I found urine on the floor in the hall bathroom that had been renovated. Also, I found urine on the floor in the shower of the master bathroom.
Description of Work: Please be aware that the following account is as per my perspective and experience in this incident. In our hall bathroon, a small room about 10' x 8', the general contractor demolished the old tub surround and removed the toilet; he removed the wallpaper and baseboards, then painted; installed new concrete-backed"drywall" then installed tiling in tub surround and on the floor and installed new tub/shower plumbing and hardware. Removed old light fixture. I believe I have listed everything. He at times took days to respond to the communications from me that he did respond to. I was always available via home phone or cell phone. I specifically called his office phone initially of course, but at his preference, the rest of our communications were done by calling his cell, leaving voice mail messages and text messages to his cell phone (302-563-3365). Once, when we were to meet at a local store on a Saturday (or perhaps it was Sunday) to look at tile, he never showed up. I called his phone a number of times, the last time actually leaving a message of concern thinking maybe something happened. Then I found a voice mail on my cell from him, in which he stated that if he did not hear back from me "soon," his next available time was the following Tuesday (or Wednesday); his message was timed at about 0830, & I did not find it until after I had been at the store 30-40 minutes after our agreed upon meeting time of 1200. This call & its contents were not expected by me. Not knowing that our pre-arranged meeting was now made, by him, without my knowledge beforehand, dependent on my calling him back in the early am to confirm the appointment; we did not meet until the following week. Turns out, per his statement to me, he worked on his house that day. Please see next box.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$4,000

    Contact information

    2615 Sherwood Dr, Wilmington, DE 19808

    www.clarksbaths.com

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

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    Service Categories

    Kitchen and Bath Remodeling,
    General Remodeling

    FAQ

    Clark's Home Improvement is currently rated 2 overall out of 5.
    No, Clark's Home Improvement does not offer free project estimates.
    No, Clark's Home Improvement does not offer eco-friendly accreditations.
    No, Clark's Home Improvement does not offer a senior discount.
    No, Clark's Home Improvement does not offer emergency services.
    No, Clark's Home Improvement does not offer warranties.
    Clark's Home Improvement offers the following services: Remodeling bathroom.

    Contact information

    2615 Sherwood Dr, Wilmington, DE 19808

    www.clarksbaths.com