Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Twin Angel's Services

Pavers and Hardscaping, General Remodeling, Kitchen and Bath Remodeling,

About us

We are a Multi Task Co. We provide a Handyman Service that can take on and complete any task given. We have been around for 6 years with many satisfied customer's in the Delaware area. We are a Husband and Wife team that provides a caring and prompt service. We also provide landscaping, Hardscaping,Deck Repairs, Deck Stain,Grass cutting,fertilizing,seeding. Give a call for your no obligation Free Estimate.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Full Lawn Maintenance, Hardscaping,Handyman,Decks,Tile,Drywall,Finish Basements, Bath Remodel, Kitchens, Etc.

Services we don't offer

Structural Construction

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

1.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.3
value
2.5
professionalism
1.3
responsiveness
1.8
punctuality
1.8
Showing 1-4 of 4 reviews

Bryan C.
07/2013
1.0
flooring contractor, remodeling, home remodeling
  + 1 more
I noticed, after I paid for the service, they floored over the heating vent in the back room and I called them about his and they never called me back so I ended up taking care of this myself.
Description of Work: They redid the back laundry room.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$3,000

Christopher J.
08/2012
1.0
hardscaping
  + -1 more
Work that was performed was not what was promised. The economy being as poor as it has we thought it would be best to use a small business (bad decision on our part). Proposals were changed numerous times without a break down of material or labor rate as requested. Payments were made in cash and checks made out to business owner personally, at the request of the owner of Twin Angels. A signed contract never existed due to the owner dancing around hard numbers. As for the quality of workmanship and professionalism the owner did himself was at best shoddy. Workers quit off the job site due to poor treatment from Twin Angels. The hardscaping patio that was built is buckling and not complete, sand between pavers was not complete or sealed. Bushes that were transplanted are not evenly placed around patio, very crooked. Landscaping flowers installed died 2 days after. Mulching was performed haphazardly, wires were left over mulch for flood lighting, the lights worked before project, now only one works, drip tubes were also left on top mulch. This 3 day project that turned into almost 13 day project was by choice not put across Twin Angels Books by its owners was very un professional, leaving us to clean up every day after they left. Twin Angels broke a dog refuge and did not disclose it to us, they took tools, left dirt behind our property without seeding it as promised. Their language was offensive using the "n" word when our neighbors are african american. Twin Angels now is looking to collect more money for this project that was not completed and has to be re-consturcted. The only professional service provided was the delivery of crush and run from the agg company. Its is obvious this job was above the companies skill set due to the product they delivered. We are now taking bids to have the patio fixed the correct way. Buyer beware !!! Now let the excuses begin. Plenty of photos if you care to see.
Description of Work: Landscaping, hardscaping.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,500

Response from Twin Angel's Services
Here is our side of this story, no excuses! This job started by the request of the member to install a 10x20 paver patio in the back of the house, off the deck and a 10x10 paver patio around the fire pit. We prepared an estimate, and then waited 2 weeks as the member went back and forth on his decision to proceed. After the estimate was approved and the work was started on the patio, the members decided to change it to a 15x19 paver patio. Therefore, the proposal kept changing because of the indecisiveness of what the customer really wanted, not because of our lack of detailed estimates. Changing of the mind is completely understandable and respected, especially once work is started, new ideas can happen. The estimate changed to accommodate the customers’ requests. When the member offered cash as a deposit for materials, obviously we weren’t going to refuse! When the member requested that we work with him with payments because he thought he was going to lose his job, we obliged. We removed 6 yards of dirt to install the patio, which we did not include in the estimate or invoice. We were not going to charge for this if they had paid us in full. We did the landscaping after the patio was completed and there were no signs of the patio ‘buckling’, nor did the members mention they were dissatisfied or that there was a problem. The patio was not sealed per customers’ decision, which was also clearly indicated on the estimate as additional. The remainder of the 6 yards of dirt we removed was left for the purpose of combining the 2 flowerbeds in the back. The sod that was removed for the patio was also left per request for reuse. The landscaping proposal included the pine trees in the back to be pruned, 21 bushes to be relocated, installation of 26 trees/bushes/flowers, and mulch. We ended up pruning 5-6 butterfly bushes and the juniper in addition. We installed 36 plants, more than estimated, as a courtesy to make sure the beds looked full. The relocated bushes were spaced to leave openings to walk through from the patio to the back yard. Eventually, the members stated they wanted a walkway to the fire pit. There were 3 bushes that were actually dug back up and repositioned when the members mentioned their dissatisfaction. They did express their gratification and approval of the improvements. The flowers referred to as dying after 2 days, rebloomed. Yes, flowers normally last a week, more or less, but when they die, new flowers bloom. The plants themselves did not die. We had extra mulch and replenished an existing bed after the planted areas were mulched. I cannot reiterate enough how much the members expressed their contentment with us and our work. But when it came to final payment, how all opinions have been renounced and a plethora of accusations have exploded. Because we do not like to charge for unforeseen complications after the proposal is approved and the work initiated, we did not charge for the extreme difficulty and encumbrances to extract the 13 bushes that seemed like they were in concrete, with wires and hoses wrapped around them. We were, however, overly cautious with the wires and hoses due to the fact they were in current use and desired to continue equal use with the updated landscaping. All utilities were assessed and functioning properly upon completion of the landscaping. They were left on top of the mulch per the member’s request and proclamation that the member would take care of them. The estimated job completion time of 1 week was clearly indicated on the proposal. There was never any mention of 3 days. We are extremely meticulous and our work and job sites represent our company. Therefore, our employees including ourselves, always cleanup at the end of each day to demonstrate how much pride we take in our work. All tools were picked up and all customers’ tools were returned. The only reason the customers’ tools were out was because multiple tools were broken in use on the difficult terrain. When the undisclosed, inconspicuous dog refuge was broken, we apologized and offered to replace the cap, which was refused. We have workers who have been with us for years, who we compensate very well. Unfortunately, not everyone has the same work ethics or motivation. We started a new worker, just like all companies, who didn’t work out because of his bad mouth and lack of motivation to work until the job is completed. He preferred to talk rather than work. We treat everyone fairly, just as we would like to be treated. We are appalled at the accusation of the use of demeaning language. We have multiracial family, friends, neighbors, and clients. We do not discriminate towards race, color, national origin, ethics, creed, religion, sexual preference, gender, age or disability. Especially since we have majority black neighbors, friends and clients, we refrain from using language which might be offensive. We were in constant contact with the members to assess, confirm and inquired if they liked each and every product: including pavers and plants before installation. They expressed they were extremely happy every time we spoke with them. When we finished both jobs and requested final payment. The member stated he would catch up with us the following week. After 1 week we contacted him and he replied he researched and found other contractors to do the service cheaper and was not going to pay us. We completed the work, they owe us final payment. We are not looking to collect more than we are owed, only what was agreed upon for the completed work. We have plenty of before and after pictures as well. Contractors beware of clients who refuse final payment!

Beth K.
07/2012
1.0
landscaping, lawn service, mulch, hardscaping
  + 2 more
contracted with George to install landscaping and shrubs. at first, changed his prices a lot but they were fair so we had him put everything in writing. then he did the work. it was so sloppy and unprofessional. Plants are dying because they were not installed properly. the wall is falling down, he didn't complete the work as listed on the estimate. Ive already had to hire another company to redo all his work so essentially it has cost me double to complete.
Description of Work: install plants, shrubs,trees, stone, mulch, & rock wall

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$10,000

Response from Twin Angel's Services
The comments posted by this member are inaccurate and untrue. This member owns an internet company and recently had a 12,000 sq ft home built. When we first went on the estimate, they explained to us they had many contractors at their house working and had to fire most. They requested us initially to install over 200 flowers and bushes, and over 32 yards of mulch around the house. We explained to them that we should install the plants only after they have the property irrigated. They explained they would take care of watering. The initial amount of plants doubled, which we did not change the price and charged accordingly. The plants were not dying because they were not planted correctly, but because they were not watered properly. If this were true, all of the plants we have planted over years of business would be dead as well, but are thriving. It was quite obvious this member was extremely happy with our prices and service due to the fact we saved them thousands on material and labor for the vast amount of plants required and installed for the magnitude of property. We also took into consideration during pricing their request for an estimate for lawn maintenance, hence our discounted prices for their landscaping. If they weren't happy they would not have contracted us to continue working by installing an additional 200 plants, mulch, and rock around their massive pool with a lazy river. Nor did business contracts end with just those 2 landscaping jobs. Because they were satisfied with our work around the pool, they contracted us to install a dry stack wall around the hill in their back yard between their enormous outdoor kitchen and pool. This is the rock wall that was referred to, which is a DRY STACKED WALL. If it is falling, it is because someone really made an effort to knock it down due to the fact it was uncharacteristically cemented on top per request. It was secured and beautiful when we left, and we have pictures. It is extremely difficult to believe they were as displeased as they say due to all of the compliments and work we completed with this member. Immediately upon completion of the wall they contracted us to landscape the entranceway around their electric gates and stone walls. We completed all of our services as described in our contracts. Due to differences of opinion and their relentless persuit to get everything for nothing, we mutually decided to part ways. As for hiring another contractor to finish, the mutual agreement included the facts that we completed services requested and were paid in full. We take extreme pride in our work and thrive in trying to please our customers. Unfortunately, after extensive effort, we were unable to satisfy this customer. Although this is unsettling, it was a mutual agreement and do not appreciate our names and business slandered, especially after this customer expressed how it is bad business to demean others. We simply wish for the opportunity to continue to operate our business in peace.

James C.
05/2012
1.0
remodeling
  + -1 more
In Novemeber 2012 I contracted Twin Angels to complete some home remodeling work to include drywall installation and painting. In particular, my downstairs bathroom needed to be made ready for a finish coat of paint. I had already stripped the room to the studs and in the course of doing so found that the sink had been attached to a 2 X 6 that was then attached to the main 2x4 studs. This would have created a gap except that in the original construction they had nailed 2x3's vertically to the 2x4's. This created a "T" shape, but more importantly filled the gap created by the 2x6 so that the drywall could be attached directly to wood. I even made note of this on the air duct that just happened to be there in case I forgot. When I explained this to Mr.DeAngelis he offered to remove the 2x6. I stressed that this was unacceptable, showed him the note I had made, and made very clear that I expected new 2x3's to be installed. I even gave him the ones I bought specifically for the job. The job was completed on time, but I was unable to inspect the work constantly. Recently, while moving things in the crawl space that shares that wall with the bathroom, I was able to inspect the wall from behind. Turns out that the 2x3's were NOT installed per instruction but were run horizontally along the floor and, I assume, mid way up the wall and at the ceiling to attach the drywall, but leaving a gap of 2 inches between the drywall and the underlying studs. I contacted Mr.DeAngelis and made him aware of this. His position was that the wall done as far as he was concerned. While this is the biggest issue I have there are other ones: I asked him to "box in" an exposed duct in the basement. He said he would, but didn't. I specifically asked for plain clam shell door moulding installed to match my window but "decorative" moulding was used instead. Even the simple job of painting the basement was done poorly. Switch plates were not removed and are now stuck to wall. They even painted over a flat, brass thumbtack. Bottomline, Mr.DeAngelis has created a hidden hazard in my home.
Description of Work: Bathroom remodel and room painting

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$1,450

Response from Twin Angel's Services
Since we are just beginning the month of May this year 2012 and have not reached November 2012, the customer did not contract us for November 2012. We did however send the customer an estimate for drywall in a bathroom on November 11, 2011. On November 14, 2011 we started the service. On April 2, 2012 he emailed us to contact him regarding the work. I immediately called to address his concern and he informed me he could not find a stud to hang something in the bathroom. I offered to come out to hang whatever it was as a courtesy. The customer requested that I take down the wall and redo it due to his perception that it was not completed properly. It is quite astounding that 7 months after the service was completed, the customer acknowledged approval, and payment in full was received that there suddenly appears to form a problem. Upon initiation of the service, the customer requested that we use 1x3’s to add to the structure, which he supplied, not the 2x3’s he claimed he bought. I absolutely would never put 1x or 2x strips in a vertically structural wall, nor would I install them horizontally. I always use and recommend 2x4’s installed vertically for structure. The drywall was installed on the existing structure with 1x3 strips already in place. I also recommended the 2x6 to be removed and replaced properly with a plate specifically for this purpose, which was denied. We hung and taped the walls with a smooth finish in the bathroom. We also insulated an exposed pipe in the ceiling as it would freeze in the winter exposed to the elements, at no extra charge. I explained to the customer that 1 coat of paint or primer would not be enough to cover the walls due to the crayon/pencil/marker drawings. He insisted on 1 coat, which is what we completed. The exposed duct was originally requested to be painted and I informed the customer this was not to code. I informed him it would be an additional fee to frame and drywall the soffit, which he refused. At the time of service I explained to the customer that I searched in many different stores to match the trim he had, which he admitted he had purchased as discontinued. He agreed that the upgraded trim at no extra cost was satisfactory. The bathroom and downstairs family room were painted. The switch covers were removed before painting and replaced upon completion. The vent cover and cable cover were already painted over before our service. If there were any issues or concerns with our service they should have been addressed upon completion of service and before final payment was issued. I am very meticulous of the quality work I perform and completely willing to appease my customers’ requests and honor my promises. At this time, I am willing to assist the customer with hanging any requested items as previously offered. If the customer persists the wall needs to be redone, materials and labor will have to be compensated.

    Contact information

    unknown, Bear, DE 19701

    twinangelshandymanservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pavers and Hardscaping,
    General Remodeling,
    Kitchen and Bath Remodeling,
    Mulch and Topsoil,
    Lawn and Yard Work,
    Landscaping,
    Flooring Sales and Installation,
    Fencing Driveway Gates,
    Basement Remodeling,
    Sunrooms and Patio Enclosures,
    Doors,
    Ceiling Fans

    FAQ

    Twin Angel's Services is currently rated 1 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 7:00 AM - 7:00 PM

    Twin Angel's Services accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, Twin Angel's Services offers free project estimates.
    No, Twin Angel's Services does not offer eco-friendly accreditations.
    No, Twin Angel's Services does not offer a senior discount.
    Yes, Twin Angel's Services offers emergency services.
    Yes, Twin Angel's Services offers warranties.
    Twin Angel's Services offers the following services: Full Lawn Maintenance, Hardscaping,Handyman,Decks,Tile,Drywall,Finish Basements, Bath Remodel, Kitchens, Etc.
    Structural Construction

    Contact information

    unknown, Bear, DE 19701

    twinangelshandymanservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM