VADIM KOVALENKO BROOKFIELD, CONNECTICUT, 06804 June 13, 2024 To Whom it may Concern, Adrian has worked for me on numerous projects, ranging from simple jobs like kitchen and bathroom sinks, to toilet installations, He's also performed more difficult jobs, such as replacing my water pump filter. No job too big or too small, be it interior or exterior, including my Inlaw basement apartment's serious flood repairs, to my 40,000 gallon swimming pool's concrete deck resurfacing, and rubber paint recoating. I've appreciated his services most when I needed emergency help, such as problems with flooding in my basement apartment, which had caused several months of lost rent due to the faulty workmanship of previous plumbing companies, (call for the names of those contractors) which happened on three occasions with big Plumbing companies, call for details. In one case I had to bring these local companies first to BBB, and then to the Contractors Guild of CT. , and then to civil court for legal suits. I've called Adrian a 'creative plumber, and contractor' because he is great at assessing the root cause of the current problem and then presents different solutions according to my floating budgetary concerns, which generally included a temporary solution, followed by the bigger permanent solution. In one case the previous estimate by his competitor was $2,500, Adrian not only drove to the factory outlet that had the water pump filter, he used his ow credit card to purchase the critical part, he then delivered to part, and repaired it the same day for $1,400 installed. My tenants and I were very appreciative of his excellent work from start to finish, because he also did mold remediation and and removal. In another case he repaired the massive repair of another name companyâ  s faulty workmanship which caused raw sewage in throughout the basement, which was a serious problem as the tenants had suffered for months with constant sewage backing up from the septic tank. Adrian found a unique way to reroute the water from the sewage ejection pump to the septic tank. His thorough knowledge of plumbing not only. Assessed the problem correctly after three other companies confirmed his diagnosis of the problem, he also outpriced them, saving me $1,000's of dollars in one case, which went directly into my child's college fund. Which brings me to another unique aspect of Adrian's company mission, which is putting the customer first. In his own words, his company would not be concerned with his company's profits first, but would be putting the client's needs and satisfaction first. (perhaps this is due to Adrian's personal ethhics as a good Christian. ) Whatever the reasons for his fair practices, I have appreciated them very much, as I'd personally hit hard times after several hospitalizations following a near death car accident and other health conditions, causing me to be legally disabled. I've also referred him to several projects of neighbors in Connecticut, and also In and throughout New York. Feel free to call for his before and after photo work samples. Sincerely, Vadim Kovalenko-Baloup