Roto-Rooter Plumbing & Water Cleanup

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

When you need an emergency plumber or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.

Business highlights

90 years of trusted experience
Se Habla Español
Emergency Services Offered
Eco Friendly

Services we offer

Residential and commercial repair, replacement, installation of plumbing, drain cleaning including sewers, faucets, sinks, toilets, showers, tubs, waterlines, pipe work, disposers, dishwashers, water heaters, excavating & septic tank.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$100 off

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.3170 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
14%
3
8%
2
8%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
3.5
professionalism
4.6
responsiveness
4.7
punctuality
4.6

Filter reviews by category

Showing 1-25 of 170 reviews

Beth R.
02/2025
1.0
water softeners
  + -1 more
The amount of times this company has no call, no showed for a problem with a unit they just installed is uncanny. Not to mention I was grossly overcharged for a service they aren’t even providing. Zero class. Zero accountability. Zero stars.
Description of Work: We called them for a sewer snake and by the time they left they convinced me to buy a water filtration system I didn’t even need.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,800

Jaon D.
07/2023
5.0
plumbing
  + -1 more
Job was done quickly and well. Service was outstanding. Steve was very friendly, courteous, & very clean.
Description of Work: New faucet, pipes, catch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$786

Michael V.
05/2023
5.0
plumbing
  + -1 more
Efficient and professional. Great work.
Description of Work: Repair out side faucet. Installed a cutoff valve. Cut / open sheet rock to access inside pipe from bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Jennifer K.
10/2021
4.0
plumbing
  + -1 more
The service was good. They were fast.
Description of Work: Plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Jennifer P.
10/2018
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
They were prompt and curious with both the quote and the work. They were efficient and checked in (with options) when more work needed to be done. I was impressed with the quality of work and impressed with the responsiveness. They were the only company to suggest we add a access point to the bend in the pipe. This was a bonus.
Description of Work: We had a section of the sewer pipe replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Salvatore G.
09/2018
1.0
plumbing
  + -1 more
Roto-Rooter charged double the price of the other provider for the same job, which took about 30 minutes to complete. There is a fair price for a simple job to pay for service and then there is gouging which in this case is exactly what happened. I agreed to it so it’s on me but I took the day off to get this job done so I had no choice. Since I found them on Angie’s List I felt it necessary to write this review.
Description of Work: This review is for the Bridgeport location. By chance/luck both of the toilets in my house broke down within a week after trying to turn off and turn on the shut-off valve.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$382.5

Sandra J.
09/2018
5.0
plumbing
  + -1 more
It was a very nice experience. The technician was very nice and even took time to educate us on certain things. I would definitely hire again and try to request that same technician.
Description of Work: Toilet clogged and sink leaking

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carolyn K.
09/2018
4.0
plumbing
  + -1 more
It took several days and they had to come back to complete some cleaning, but they were cooperative about it. They were nice to work with.
Description of Work: Cleanup and sanitizing from leaking sewer pipes

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brenda M.
08/2018
5.0
plumbing
  + -1 more
They caulked and made sure the drain was not slow. They did an excellent job and we would use them again. We would highly recommend them.
Description of Work: We had a plumbing issue in our bathtub.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Clem D.
08/2018
5.0
plumbing, drain cleaning
  + 0 more
Went well, plus they gave me a 6 month guarantee regarding their work- which I used for free!
Description of Work: Drain line plugged

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Clare D.
08/2018
5.0
plumbing
  + -1 more
Quick response and good workmanship.
Description of Work: Drain cleaned

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jesse C.
08/2018
5.0
drain cleaning
  + -1 more
work was completed quickly and has worked well since.
Description of Work: main drain cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

KAREN H.
08/2018
4.0
plumbing
  + -1 more
The replacement of the pipes were great.
Description of Work: Replace the pipe for outdoor water faucet

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$644

Marilyn S.
08/2018
5.0
plumbing
  + -1 more
EXCELLENT! Service was provided quickly and the technician was professional and very friendly. He clearly explained what our options were and then some... Highly recommend. A+ grade
Description of Work: Backed up kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GEOFFREY M.
08/2018
4.0
plumbing
  + -1 more
great....tech deinstalled the R/O system amd replumbed the piping
Description of Work: repair water leak per R/O system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$300

Carol R.
07/2018
5.0
plumbing
  + -1 more
Tech was fabulous! Answered any and all questions throughout the process.
Description of Work: Snaking out an outside line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marilyn S.
07/2018
5.0
plumbing, water heater repair
  + 0 more
Our service gentleman was very professional and friendly. He checked to see if our part was under warranty, and it was. That saved us money, which is always a good thing! He was knowledgeable and quickly was able to get us hot water. We would most definitely use this service again.
Description of Work: We needed a new thermo couplar for our water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Darren H.
07/2018
5.0
plumbing
  + -1 more
opened the drain and ran a camera through pipes.
Description of Work: clogged drain

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Christine K.
07/2018
5.0
plumbing, drain cleaning
  + 0 more
I called Friday evening and was offered an appointment for later the same night. I opted for an appointment the following morning. Service provider was punctual, professional and friendly. He explained the work necessary and the fees up front prior to beginning work. Work was completed in a timely manner and the kitchen area was left clean.
Description of Work: Kitchen sink drain cleaning

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Clare D.
07/2018
5.0
plumbing
  + -1 more
Job completed in timely manner and no further problems.
Description of Work: Clean out of sewer line

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Benedict A.
07/2018
3.0
plumbing
  + -1 more
Very highly professional, courteous and prompt.
Description of Work: Replace the wax ring of the commode

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$420

Tamara T.
07/2018
3.0
plumbing
  + -1 more
incomplete, i don't think they did a thorough job
Description of Work: water restoration

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


tracy A.
07/2018
4.0
plumbing, drain cleaning
  + 0 more
They didn't come in the time window confirmed. Way late I had to call them to ask why was going on. No one called me to tell me they were running way behind. But when they got here they were good
Description of Work: Floor drain unclogged

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro

John M.
07/2018
5.0
plumbing
  + -1 more
Good, we are doing the monthly application for the kitchen and bathroom pipes.
Description of Work: They just brought over their patented drain cleaner/treatment and went over how to apply/use.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

jaime J.
07/2018
4.0
plumbing, drain cleaning
  + 0 more
Very well done and nature of the problems were explained including the solutions he will do. He worked fast and cleaned after the area. He double checked the pipes and the other lines too.
Description of Work: Free up clogged laundry sink

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Contact information

255 Stagg St, Stratford, CT 06615

https://www.rotorooter.com/stratfordct/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Septic Systems,
Water Filtration and Softening,
Wells and Pumps,
Excavating

FAQ

Roto-Rooter Plumbing & Water Cleanup is currently rated 4.3 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Roto-Rooter Plumbing & Water Cleanup offers free project estimates.
No, Roto-Rooter Plumbing & Water Cleanup does not offer eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Residential and commercial repair, replacement, installation of plumbing, drain cleaning including sewers, faucets, sinks, toilets, showers, tubs, waterlines, pipe work, disposers, dishwashers, water heaters, excavating & septic tank.

Contact information

255 Stagg St, Stratford, CT 06615

https://www.rotorooter.com/stratfordct/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM