Roto-Rooter Plumbing & Water Cleanup

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

When you need an emergency plumber or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.

Business highlights

90 years of trusted experience
Se Habla Español
Emergency Services Offered
Eco Friendly

Services we offer

Residential and commercial repair, replacement, installation of plumbing, drain cleaning including sewers, faucets, sinks, toilets, showers, tubs, waterlines, pipe work, disposers, dishwashers, water heaters, excavating & septic tank.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$100 off

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.3170 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
14%
3
8%
2
8%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
3.5
professionalism
4.6
responsiveness
4.7
punctuality
4.6

Filter reviews by category

Showing 151-170 of 170 reviews

Jose Feliciano
07/2025
5.0
Google Review
After days of uncertainty and frustration, including 3 separate plumber-visits, Chad from RotoRooter arrived on a Saturday night and assured me all would be well in no time at all. And indeed, in practically ‘no time at all’ our main line clog was only a bad memory. Then, he insisted on putting everything in the room back in its place, cleaned the toilet and even the floor !! Stunning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Roto-Rooter Plumbing & Water Cleanup
Thank you, Jose, for your wonderful feedback! We're glad Chad was able to resolve your plumbing issues and go the extra mile to ensure everything was left in perfect order. Your satisfaction means a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager [email protected]

Blue Trail Belles
07/2025
5.0
Google Review
Chad was very professional and did a good job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Roto-Rooter Plumbing & Water Cleanup
Thank you, Blue, for your kind words about Chad's professionalism and the great job he did; we appreciate your support! Thank you, Pat Swanson Customer Satisfaction Manager [email protected]

Roma Hoyt
07/2025
5.0
Google Review
Such a pleasure working with Chad! Knowledgeable, kind, and easy to communicate with. Thank you for helping my elderly mom out with ease and understanding. We so appreciate you being there!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Roto-Rooter Plumbing & Water Cleanup
Thank you, Roma, for your kind words! We're glad to hear that Chad was able to assist your mom with kindness and understanding. We truly appreciate your feedback! Thank you, Pat Swanson Customer Satisfaction Manager [email protected]

Adriana Guest
07/2025
5.0
Google Review
Joshua was wonderful! Super quick work and kind! Very professional and respectful! Would 100% go with this company again
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Roto-Rooter Plumbing & Water Cleanup
Thank you, Adriana! We're so glad to hear that Joshua provided you with quick and kind service. Your support means a lot to us, and we look forward to serving you again! Thank you, Pat Swanson Customer Satisfaction Manager [email protected]

Jennifer Graveline
07/2025
5.0
Google Review
Oliver was excellent. Very polite and explained everything. He also cleaned up exceptionally well.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Roto-Rooter Plumbing & Water Cleanup
Thank you, Jennifer, for your kind words about Oliver; we appreciate your feedback and are glad to hear he provided excellent service! Thank you, Pat Swanson Customer Satisfaction Manager [email protected]

Walter P.
05/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Edwina B.
04/2016
2.0
plumbing, drain cleaning
  + 0 more
Horribly
Description of Work: Tried to clear s clog and it failed .. Had to hire a real plumber

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$436

Jane F.
12/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,035

Karen L.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I needed plumbing done. They were great. Very responsive and reasonably priced. It's been a while so guessing on date.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Henry P.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced a laundry shut off valve and repaired a shower hot/cold water valve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$579

Yu W.
09/2015
5.0
plumbing
  + -1 more
.
Description of Work: Two plumbers came out and they were really great. They were very professional, changed everything and repaired the toilets too. The cost was really good. The toilets are still working great.
Rating CategoryRating out of 5
Yes, I recommend this pro
$400

Angie H.
07/2015
4.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Couldnt fix our issue still charged 300 for doing nothing but snaking the drain and that had nothing to do with the problem!! But he was a nice guy who arrived in a timely fashion!!

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$298

Richard V.
04/2015
4.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Clean out kitchen sink drain all the way out to the supply line. Replace toilet seal, water supply line and valve in bathroom. Price was much higher than I expected. $209.00 per hour of work seems a bit excessive.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$488

emily K.
03/2015
5.0
plumbing, sewer cleaning
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah M.
03/2015
4.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: toilet was clogged. was not sure if frozen pipe or regular clog. price quoted was $200 if just had to snake toilet.if that didn't work and they had to snake farther, it would cost an additional $600 or more. | |individual was very nice and the service responded within a day but the cost seems to be more than a normal plumbing service.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Roto-Rooter Plumbing & Water Cleanup
Thank you for sharing your experience with us. We are currently looking into your concerns so that we can reach an appropriate resolution with you and prevent future issues. Again, thank you for providing feedback that will help us continually improve our customer service process and ensure that your next experience is an excellent one. Pat Swanson Customer Satisfaction Manager

Sharon J.
10/2014
1.0
plumbing
  + -1 more
unknown
Description of Work: I wouldn’t recommend them to anybody. He charged me for something I was told shouldn’t cost me more than $200 and they charged me $800. What a rip-off.
Rating CategoryRating out of 5
Yes, I recommend this pro

Loretta D.
03/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

roy J.
01/2014
3.0
plumbing
  + -1 more
cost to high.
Description of Work: repaired leak under sink.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$500

JEAN M.
07/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: Excellent service, negotiable level of effort; opened up clogged drain and located area of drain that needed further repair. Personable, competent, and an educational experience.
Rating CategoryRating out of 5
Yes, I recommend this pro

Melanie C.
09/2011
5.0
plumbing
  + -1 more
unknown
Description of Work: called several plumbers on list with no call back or no show. had used Roto-Rooter in the past with good results. Matt installed my vanity/sink on the same day I called. Excellent work!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

255 Stagg St, Stratford, CT 06615

https://www.rotorooter.com/stratfordct/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Septic Systems,
Water Filtration and Softening,
Wells and Pumps,
Excavating

FAQ

Roto-Rooter Plumbing & Water Cleanup is currently rated 4.3 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Roto-Rooter Plumbing & Water Cleanup offers free project estimates.
No, Roto-Rooter Plumbing & Water Cleanup does not offer eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Residential and commercial repair, replacement, installation of plumbing, drain cleaning including sewers, faucets, sinks, toilets, showers, tubs, waterlines, pipe work, disposers, dishwashers, water heaters, excavating & septic tank.

Contact information

255 Stagg St, Stratford, CT 06615

https://www.rotorooter.com/stratfordct/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM