REO APPLIANCES INC

Scheduling issues for a dryer repair. Came out first time, 15 min to say new heater element was needed. They said part was $299 and took $200 deposit. I looked up part online… it’s $200 but I understand… they all mark up. Two weeks later called to schedule repair then didn’t show up in repair window time. Finally rescheduled again and that appt was almost not kept. Final bill was just under $700. Could have bought a new dryer for that. $200 part and 1 hour total labor and it’s $700????? TOTAL rip off. Avoid at all costs.

Total rip off. Waited 3 weeks for then to come out. Took one look at the equipment, said they needed to order a part, charged my CC 175 bucks and never returned. When I called, they said they couldn’t find the part, then refused to try to find a work around or to refund the deposit they took.

He found the problem immediately and fixed it. Very nice, honest and professional.

They came and diagnosed problem. Came back a week later to install needed parts. They know what they are doing.

Went very well, got the job done. The technician was professional and explained to me the problem and how to avoid it.

Went great, REO was there 2-3 hours and repaired the dryer. I will use them again.

Cabinet sanded down beautifully and refrigerator installed professionally and timely

Spoke with John who gave me a reasonable price for a direct replacement model and didn't try to upsell me on features/ brands/ etc. Checked on line and the price was competitive. When I called back to finalize the order, he informed me that he had an open-box version of a more advanced microwave that was returned from a customer and offered me that model for the same price, which I accepted. I opted for delivery/install, and they removed the old model/ installed the new model, and hauled away the old one, and were quick and on-time. I highly recommend REO.

Technician was able to clear blockage (broken glass) without pulling out dishwasher. Offered to return at no charge if problem persists.

Fine. First service person said he didn't work on these types of ranges but he did it anyway with help from the office. Second visit a new board was installed. I still don't think the oven temp is right. Estimate was in the first 600s cost in the 400s so that was good.

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