Plummer All Season Landscaping LLC

STAY AWAY--Horrible company to do business with, Poor Communications,Very poor Quality work. I hired them to re-landscape my front lawn, specifically requesting the land be graded so all water run-off would go towards street and NOT towards my house. Note: My house to 4 feet above the street. I also clearly marked the areas to be regraded with white stakes and orange marking paint. The crew showed up and immediately started digging, outside the marked area and I told them to stop digging telling them that area was not supposed to be dug up. They would not listen to me and kept on digging and dug up 500sq ft of lawn I did NOT want dug up. They left at lunch time leaving my yard a mess. After 2 days I finally received a callback telling me that there was a communication error and they would fix the affected area and complete the project hired them for. Yes, they completed the project, I could write many pages of all the problems and what they did wrong. End result the water still accumulates near the house and now flows into my neighbor’s yard because of a high area in the middle of the slope. These landscapers do not know how to properly grade a lawn and do little hand raking. Whenever I complained about high spots they said they would go over it with the machine and the machine would fix it. After seeding they spread so much straw that you cannot see all the high and low areas of the lawn. It's now mid October too late in the season to regrade the lawn and grow grass. I will work on regrading area the myself in the spring. Note: Christian Plummer never showed up on the job site or returned any of my phone calls. I met him once for less then 2 minutes when he marked the street for CBYD. He just demands immediate payment for unacceptable quality work. This review should be zero stars!

We are very disappointed and wished we would have spent more money and went with a different company. 
To start off all communication was done through email between Christian Plummer and myself.
When I submitted the estimate request Mr. Plummer asked it was something they could just look at or if I wanted to schedule with a designer.  I told them they can come look at it.  I also told them I wanted "two garden beds in rear and six bushes in front" removed.  They never replied after that saying when they would be coming or even acknowledged receiving my response, but we got an estimate in the mail about a week later.  I did not even know they stopped by to check out the work. First sign of poor communication.
 When we agreed to go ahead with them due to the offering the best price, I emailed them on june 27th to set up the job.  I heard back on june 29th saying "we will be over in a week or so to perform the work"  No additional information on a date or anything.  Second sign of poor communication.
The next day we noticed spray paint marking the areas.  However, one of the garden beds was not spray painted however the fig tree was marked.  We never mentioned the fig tree at first because we were not going to have that removed.  I am not sure how you mistake a fig tree and a garden bed..  They look completely different.  Mr Plummer's response when i mentioned about the wrong area being marked is "I was looking at the larger bed in back and the 1 large shrub also in rear. " In the original email when describing the work I said 2 garden beds in the rear.  Not one bed and 1 large shrub in the rear.  A shrub and garden are are two completely different things. I still have the emails to prove what I originally stated I wanted. 
By june 30th we had it straightened out by email and decided to add the fig tree in for the same price.  Mr. Plummer said "
Might do this Friday or early next week." Still no definite sign of a date.
By Wednesday July 8th I still had not heard anything from Mr. Plummer and the job was still not completed so I emailed him asking if he is still planning on doing the job.  He responded "yes we will probably be over next Tuesday".  This was an extra week from when he originally said he was going to do the job.  I understand things comes up, but he could have at least emailed us. 
The next Tuesday July 14th I was coming home from work around 5 pm and his crew was dropping off a piece of equipment.  Of course the work was not being done that day.  I could not pull into my driveway as I had to wait for them to move this equipment to the yard.  It was very unprofessional and seemed like a very inexperienced crew.  The guy driving the piece of equipment struggled to do so and a piece of equipment fell off and it took them about 5 minutes to put the equipment back on while i am waiting in the street to pull into my driveway holding traffic up.  It just seemed like they did not know how to even work the equipment. I still had no idea when the work was to be done.
Finally the next day Wednesday July 15th I came home and the backyard was completed.  However the front yard was not done and they left their large piece of equipment on the side of my house.  I figured they were coming back that week to finish the front yard.  I did not receive any communication from Mr. Plummer regarding this.
Several days when by and the front yard was still not done and the piece of equipment was still in my yard.  I emailed Mr. Plummer on Friday July 17th asking if he is planning on finishing the front yard and if they are going to remove the equipment.  I needed to mow that weekend and could not do so with this equipment.  I find it very unprofessional just to leave your equipment at a job site and not say anything.   I came home from work that afternoon and the equipment was gone, but job was still not done.  This shows he received my email, yet he never responded. 
Finally several days later on July 20th Mr. Plummer emails me saying "I was out of the state the end of last week and the guys didn?t get the instruction to remove the 6 shrubs in the front.  I have schedule the removal for first thing tomorrow morning." Yet he was able to read my email on the 17th and remove the equipment, yet he could not respond.  Also, the 6 shrubs were in the original estimate and were even spray painted showing they were included.  I am blow away that his crew did not know to remove them.  First off he should have told them since he knew they were included in the estimate and second off they was spray paint marking that area.  Very unprofessional.
On July 21st I came home and the front yard was finally finished.  However, the quality of work was very disappointing.  It looked like a 2 year had done the job.  There was dirt in my grass they did not clean up.  There was a piece of edging they did not put back in the ground.  There wee pieces of the shrub they removed all over.  I even noticed roots still in the ground from the shrub they did not bother removing.  It looked awful. (I have pictures to prove)
On July 22nd I emailed my disappointed with the way the front was left and our overall experience.  The next day I noticed they came back and cleaned it up a little bit, but this time they covered the roots they did not bother to remove with dirt to hide the fact they did not remove them.  Also, Mr. Plummer never once replied to me apologizing or anything. 
This is the worse company I have ever done business with.  I will never ever use them again.  I am extremely disappointed in the communication and quality of work.  This company has no reason to be in business and I hope no one has to face the frustration we have. 

They are excellent.  Really really good.  They are reasonably cost.  They are extremely prompt.  They are easy to get in touch with.  Knowledgeable with my questions.  I have had a great experience with them every single time.   

,We recently moved to Florida but we needed somebody to take care of snow removal while we waited for the house to sell. Granted, i was not in the state to see the results, but my neighbors assured me that the snow was being removed after each storm. We had always done our own snow removal so I don't know what the going snow removal rate is, but their rates seemed reasonable, it was around 50 for anything under 4 inches I believe and it went up with more snow.  My one small complaint is that I do not believe they salted the sidewalks/steps. My realtor complained that the steps to my front door were icy on several occasions. That said I don't believe that service is traditionally offered with snow removal anyway, but it wuold be nice if they offered it as an add-on service

very well! less than 15 minutes after requesting contact I had received a call back & had an appointment made. the job was done excellently. I'm very pleased

Christian came out to our house to review the yard for a cost estimate for the trees and fall leaf clean up. He actually came out twice, because I had questions after he left. He provided very competitive quotes for each project. Both jobs came out great. Christian was there daily to make sure the work went smoothly. He was proactive about contacting me with any questions during the work, and after to make sure we were completely satisfied. We were so happy with the quality of his work, that we asked him to install a backyard patio that we had ordered the materials for, but not yet started. He was able to handle the add-on project immediately with no problem. He completed the work on time and within budget. My wife and I are VERY picky and probably hard to work for, but we would definitely hire him again. We highly recommend him.

Burial of tank and drainage was prompt, exact and well done.
Due to some changes during the work, I ended up with a positive balance which was promptly returned as a check.
A down-spout was damaged and promptly fixed and replaced by a new one.
All follow up experiences with work such as backfill after settling, re-seed of the backfill, on-going lawn-care was as if it was a different company. Suddenly voice-mails and e-mails would go un-answered for long periods (I still have e-mails and voice-mails that were never resolved, but I have moved on). I had soil samples done and based on the results, I repeatedly ask how much lime and fertilizer he put down, but never got an answer to that question. Also, getting the first application of lawn-care was continually delayed with little to no feedback on when it would be done.
After the initial delay of the lawn-care (due to high volume of customers), the lawn care has been performed with no communication on when it will be done or what was done (unless you happen to be home to ask the person outside.)
To sum it up, I'm utterly dismayed at the lack of communication after the initial work and have decided to not renew any services with this company. This is really a shame because the owner seems like a good guy and the work was well done.. but personally I just can't stand un-returned calls/e-mails and un-answered questions when I'm paying someone, so for me this is a deal breaker. If I had to guess, he is/was just overwhelmed with customers and unable to efficiently communicate with all of them. This may work for some people, but not for me.

They are on top of it, they are punctual and respond to me every time I call. They are top notch. When they say they are going to do something they do it and they are fast and effiicent. I have used him the past few years. The price is good and they are very professional and helpful.

After the bad winter that we had, we had to replace the bushes. They did a very good job. We were very pleased. They were here when they said they were going to be, it was a busy season for them, but they kept to their word. I was very pleased with the work that they did. They picked up after themselves. They are easy to deal with. They are very pleasant people and they did what they said they were going to do.

They did everything I asked with no problem, did an excellent job including removing old trees, cleared everything up and left the place looking great. They're extremely good about responding, easy to reach, and have been very easy indeed to work with. I used them because they were recommended by Millane's. I hope to work with them in future on some pother landscaping projects.

Very well. Work was performed professionally and we are extremely pleased with the walkway and steps. No problems with any of the work. They also do the landscaping for our homeowner's association and do an excellent job maintaining our common areas.

They were prompt in returning my calls and everything was done based on what we had agreed on. The quality was great, everything that I was expecting. I would recommend them to others. Everything is great and there are no issues. I would use their services again in the future if needed.