Mr. Appliance of Parker

The price they quoted me was outrageous, double the price of buying the same new refrigerator. I end up paying for the consultation and not fixing it. I wasn’t suppose to pay the consultation fee, because it is common sense that I don’t pay twice as much the value of a brand new same brand refrigerator, it just doesn’t make sense.(new $1300, repair cost I was asked to pay was $2800)

The service we got from the tech, Kelly, was beyond outstanding. There was an issue with the initial repair and Mr. Appliance stood behind it 100%. Kelly went way above and beyond to make sure everything worked with several follow-ups. Five stars are not enough to reflect the quality of service.

We had the worse experience with this company. The technician they sent was rude and had an unprofessional behavior. Will never recommend their services. Golgoon

Mr appliance was a professional, prompt and competent company. I would definitely recommend using them and I will use them in the future for any of my appliance repair needs!

Great and completed in a timely fashion.

It went great! They were really nice and professional.

the technician was very through and explained everything as he went along.

excellent service. diagnosis: compressor going out; so he did not replace the ice maker unit; saved us the money we would have used to replace the ice maker unit. He recommended we buy a new refrigerator

Technician fixed the washer and it is working fine now.

He did a fine job diagnosing the problem.

Will was very well versed in Samsung, and he was very professional!!!

Communication was fine with him and he advised to replace over repair.

Very efficient and professional. On time.

Very prompt response and service. Great follow through. Was originally told that it would take several days to order the parts but was contacted by the rep, Kelly, minutes after the tech left stating that they found the parts locally. The tech, Christopher Hawkins, was here the next day and completed the job. Both times the technicians showed up early in the given window of time and were very careful and clean while in my home.

Job well done & washer works fine now!

Fixed the problem it was shorting out the cooling sensor and fridge was getting warm he fixed it and now it’s perfect. Great place and people I will use them again.

My dishwasher was not filling up with water. It was getting hot and would drain but not fill but just some times. These guys came out and fixed my float switch in like 2 minutes. They knew exactly what the problem was and fixed it super fast. Cost was much less than I was expecting. Awesome job guys.

Very well. They had the part on the truck - so only 1 trip needed.

Ken came to my home to repair my dishwasher. Scheduling an appointment was super easy online. The night before my appointment I received a text letting me know the 2-hour window he’d be arriving in. The day of the appointment I received another text letting me know he was in his way. Unfortunately the part needed for the repair was no longer available, but he came back to install the replacement! We’ll definitely be using Mr. Appliance again. Honest and reasonable.

I needed parts for my dishwasher and Ken was able to order them in for me. Communication was great and my dishwasher drawer doesn’t fall apart!

Went well. All have continued to work fine after service.

They were prompt, helpful and we got what we needed quickly without having to call them back. I will highly recommend and use them, again.

The worker was very competent, helpful and knowledgeable.

Ken did a great job fixing my dishwasher and gas stove. He is always great to work with, prompt and professional service. I would highly recommend for your appliance repair needs.

From the very first phone call they were very very helpful. It ended up being a warranty issue. The customer service representative rep was prompt ins scheduling. They came out the next day.Tech was prompt, courteous, and professional, very clean. They followed up with phone call and we haven't not had problem since.