Stellar Painting & Remodeling

Easy to work with. No hard sells, which I appreciate. The prices are fair and competitive. Overall excellent.

The project went very smoothly from start to finish. Jack came out to provide an estimate and was very detailed, and also offered suggestions make the space more useful for us overall. From beginning to end Jack was easy to reach and communicated with us regularly. We were expecting the work to be done in November/December time frame but Jack was able to squeeze our project into their schedule much earlier - 2 months earlier for the same estimate. 2 guys did all the work. They were professional, polite and worked quickly without compromising quality. When paying by the hour this is very much appreciated! They kept us updated on their progress throughout each day so there were no surprises. We had contacted several other businesses who would not take on a project they considered to small. We appreciate that with Stellar they treated our project with the same quality and professionalism that I imagine they give to a much higher end project. The final invoice was well under the estimate. From the first visit to get an estimate, through demolition to completion, Stellar did an amazing job. We never felt like we were being 'sold' to or talked into things that were not necessary. Jack provided guidance and suggestions to keep costs down, and improve on what we had envisioned. We highly recommend this team and will most definitively use them again for future projects.

They were very good and he was prompt and on time. He was nice and helpful. At the time I thought he was a little on the pricey side but now that I've received more estimates and done research, he was probably on target. I ended up going with a referral from a co-worker. I don't have anything bad to say about him, we just went with someone else. I would recommend him and I know he is popular.

They were very nice. I would rate them overall an A. We may possibly use them in the future.

Stellar provided stellar communications (pun intended), throughout bidding and the actual work. Their crew was extremely professional, and did an incredible job. House now looks better than with the builder's original paint job. Full job did take nearly a week as there were only two painters assigned but they really knew their stuff. Their prep (power wash, scrape, sand, and caulk) was far more comprehensive than I'd have done myself, frankly.

Chose Stellar because it was a solid company with many years in the industry. Estimate was generated on time, company was flexible in terms of scheduling the job to meet my time frame. The office staff was friendly and courteous. Victor Martinez and his crew of 3 painters arrived on time each day and completed the job in 4 days, putting in extra time. They were trustworthy, very hard-working and took great care in protecting hardwood floors and furniture. I felt entirely comfortable leaving them alone in my house. I would definitely work with Stellar again and would certainly request Victor and his team.

Greg did a great job meeting with us before hand to understand the project. He submitted a proposal. The proposed cost was too high for our budget, so we adjusted our expectations to reduce the square footage of the project to be painted. It involved three colors. We paid 25% down payment to lock in our paint day on the calendar. The crew showed up on paint day, did their work as scheduled, waited for a walk through, corrected a challenge spot, collected their "remaining balance" check and they were on their way. A good experience.

Stellar Painting was very responsive up front, and gave us a very competitive quote for the work we wanted done. They were lower cost than 2 other quotes we received. The office personnel were professional and responsive, as well. The painters arrived on the scheduled day. They did not speak fluent english. The painters completed the work in the time estimated. After the painters finished and left, we found a lot of issues with quality and clean-up. The painters left tape on several light fixtures, and about half the base boards in our office, along with a few other small areas of baseboard in other rooms. We found a lot of small paint spots (like drips or splatters) on out hard wood floors. We also found several spots where the painters got paint on walls outsdide of the designated area to be painted. There were a couple fairly large spots (2x3 inches) where paint was on walls around corners into other rooms. There is also a lot of paint on the tops of the base boards. Along corners where the paint transitions to other rooms, the lines are not well defined and there is a lot of paint that got under the tape. These areaslook like I owuld expect if I had done the painting myself. When I hired professional painters, one of the things I expected was a much more "professional" job of cutting in edges. While i'm happy with the price I paid, if I wanted a really professional job, and the quality was the most important thing, I would hire another company.

Painters were very organized and efficient. Plastic was put on all exposed carpets and furniture. Contract was very detailed, staff was very responsive. We would use them again.

After receiving estimates for the exterior repairs ($1345.00) and separate estimates for two interior paint jobs (total of $1375.00) from Greg Williamson the painting crew arrived the first part of November to start painting the exterior repairs using a paint can the previous homeowner had labeled Home Exterior to match the new paint to the house color. The painter crew was made up of three hispanic gentlemen (only one spoke English). The spokesperson was polite and professional but from what we observed didn't actually paint anything, instead the other two got to work prepping the different areas to be painted while he fiddled around making multiple trips to their vehicle for no apparent reason. At one point the youngest member of the crew was left on our roof without any water or food (which I provided when I found out) by the older two painters. After the two older men returned with the paint and then spent the rest of the morning prepping the various areas they began painting the repairs. They completed painting approximately a quarter (repairs on the front side) to one half of the repaired areas when my wife went outside and discovered that the paint colors didn't match the outside of the house. When my wife saw that our house looked like a really bad jigsaw puzzle she had the painters stop and contact Greg. A number of phone calls ensued with Mr. Williamson eventually coming out to inspect the paint colors himself because the paint crew spokesman said that the colors were different because the paint was wet - despite the assurances from my wife and a next door neighbor that it wasn't the case... After much discussion we determined that the road side of the house had been painted one shade different than the other three sides by the previous homeowner when she was trying to sell but it wasn't noticiable until the painters got to the first side wall of the building. I believed at the time that Mr. Williamson had verified the color during the bid process since he had taken the can outside but I don't know if that was the case or not. After thinking through our options with Greg - 1st - having the repairs repainted for additional $$$, 2nd - having them painted the wrong color for the original bid amount or3rd - paint the three sides of the house the same shade/color as the front of the house for and additional $1200.00. We decided to have them finish the entire three sides of the house to match. It took a number of calls and an additional trip to ensure that all the overspray and paint splatter was removed but the house has a fresh coat of paint on three sides. After dealing with Mr. Williamson with the drama that ensued because of the error with the paint color and overspray we decided not to have Stellar do the interior paint jobs. I don't know how this could have been avoided but if the people doing the actual painting were empowered to ensure proper paint color matches and then handle those changes I would have been more likely to continue using their services, however, that is not how Stellar Painting seems to handle their employees so we won't be utilizing them in the future. Finally - I had hoped that using a company with Painting & Remodeling in it's name would ensure a seamless remodel and paint job but that wasn't the case. It is one company with two divisions that don't seem to talk to one another or take responsibility for their coworkers work - instead each one is operated as it's own little kingdom to the detriment of their customers. I'm sure if you just need one of their services then you will be fine but unless you want to act as your own mini contractor to provide oversight then find a different company to use. As anticipated Mr. Miller's response to our report on the painting division is extremely defensive and derogatory and rather than address the actual poor business model he utilizes he attacks clients. He didn't provide a response to the positive review that we posted of the Remodeling division so I have to assume that the same issue with connecting the dots we experienced during our interactions with the "communicative" Stellar divisions still continue. After having such a negative interaction dealing with such a highly rated Angie's List rated company we have decided to suspend our account so I won't be addressing any future misrepresentations by Mr. Miller should he decide to respond further. In the meantime let me provide future clarity to the issues that he raised in his verbose response. 1st - the actual workers did work to ensure that we were happy. However, the management didn't respond to the letter that I sent them which is why I waited until August to post my review. I would have preferred to deal with my concerns with them directly - which is why I sent the written letter but when it was ignored or not received by the correct person - I decided that Angie's List was my only remaining option. 2nd - my assertion that the crew didn't speak English was based on the fact that whenever I asked two of them a question I was not responded to verbally but was directed (via pointing) to one of the crew to speak to so I assumed that was the case. My apologies. Whether they spoke English (broken or otherwise) wasn't obvious to me but I believe it played a role in the miscommunications and assumptions that Mr. Miller mentioned in his response. 3rd - the original bid was to paint the window frames that Stellar Remodeling (as he mentioned a different division) had repaired the month previously. It was at Greg's suggestion (representing a high rated paint specialist which I am not) that we okayed them painting a one to two foot border past the frames to help the paint match rather than just the frames themselves as Mr. Miller mistakenly mentions. 4th - the paint color when approved was applied to the window frame on the front (South side) of the house where it was identical to the paint around it. It was only after the paint was being applied to the frame and border around the windows on the second (NorthWest side) of the house (NOT all the windows as Mr. Miller mistakenly mentions) when we had them stop because it was so NOT "close enough to the naked eye" that a neighbor walking by asked my wife why the paint didn't match after she had just got done asking the paint crew the same question. I agreed that they went out of their way (reluctantly and under pressure from my wife) to send Greg out to double check the paint color since the paint crew refused to give their opinion on why the paint color didn't match. Greg helped us figure the issue out and said that he would paint the three sides of the house to match the frames at cost since all the prep work had been done and it was already late in the day. Another item that Mr. Miller failed to mention was that Greg told me that it would be great to have work for the crew since it was the end of the painting season and they didn't have any work for them for the remainder of that week so the additional painting would help the crew and company out by keeping them working. 5th - I agree that there was little that could be done when a previous owner only paints one side of the house and leaves the other three sides a different shade and I appreciate Greg's help in getting that figured out. 6th - the "preposterous and disingenuous" overspray and drips that we were concerned with had been discussed with Greg during the initial bidding process and came from the grey primer that had been used by Stellar Remodeling (the other division) a month previously when they replaced the various window frames around the house which he said they would be happy to take care of. As indicated by Mr. Miller paint takes 30 days to dry so the fact that it took them more than a month to schedule the painting of the areas fixed by the same company (but different division) demonstrates that the lack of communication between divisions noted in my original review exists and his hostile response to suggestions that communications between the divisions isn't great shows he is content to post harsh reports about clients rather than deal with the actual issues in the organization that he is a president of. 7th - I'm fine with letting professionals "do their thing" as he requests in his response but when one of his employees is on my roof, knocking on my window, makes hand motions for something to drink and shrugs when I ask where the other guys are with the water container I think that "professional" doesn't describe the operation run by by Mr. Miller. 8th - as we indicated to the receptionist the first time that we were contacted via phone about paying the bill we were out of town but would be paying as soon as we returned from traveling. We returned to Colorado in January, retrieved the mailed invoice from our box, got a second call from their office and paid the bill in full. I'm sorry that Mr. Miller struggled and suffered so greatly on such a personal level that he felt the need to attack my review rather than take the opportunity to look at how to make Stellar Painting do a better job for customers and I hope that Angie's List members take his attitude and responses into account when picking a painting company. I would encourage members to utilize Stellar Remodeling (particularly Desmond) but stay away from the division run by Mr. Miller.

The work done by Desmond and Danny was excellent. Desmond was able to fix a number of areas that Dan wasn't sure could be repaired and that saved us a lot of money since we didn't have to replace any windows. We had been told that the job would be between $2560-$3200 for labor and between $400-$500 for materials and the final bill came in right between those. They also included timesheets for the two employees and receipts for the materials purchased which I appreciated. My issues with the Stellar remodel division was that there were times that the employees would show they were at our house at a certain time but didn't show up until 15-30 minutes later, also Dan didn't stay the same length of time that Desmond did but we were still charged for the same amount of time (which is why the punctuality rating is a D). Also they didn't leave the additional materials (partial sheet of plywood, molding and nails) that were purchased for the job (which is why the price rating is a C) or they returned them and pocketed the money. They also left a ton of job debris in my yard which created havoc for our lawn guy but once I realized that and picked up after them it was okay (which is why the professionalism rating is a C). One final note - while the name of the company is Stellar Painting and Remodeling the company actually seems to be run as two separate companies with minimal to no communication between the two of them. We initially hired them based off of Angie's list ratings because I thought it would be seamless to have one company repair our windows and then paint them and that wasn't the case. They sent out two different guys at two different times to quote the work (rather than one person or two people at the same time) to give the estimate for work. I spent a lot of time talking to different schedulers to ensure that the painting work was done in a timely manner after the remodel work was completed. We had a terrible experience with the painting division but I'll submit that separately since the remodel folks don't deserve to be painting with that brush and I would hire Desmond to come back and work anytime.

They did a really good job. They just finished painting a week ago. The price was good and my other goal was quality with them and I got that. We did have a small issue with communication, but they responded well. The issue was dissolved after about a day and a half.

They came out right away. I am still figuring out how to fund my project. They were very professional. They were collaborative when we were talking about ta remodel of a bathroom.

Initially discussed my project with Re-model Supervisor. Upfront told him I could aford up to two days. He though job could be done inhat amount of time. (He was correct) Job was completed with a high degree of quality. Workmen were polite, careful with my property, and experienced. .

They were quick, concise and polite. We did not end up doing the work in general because they advised us that they didn't think that was right option.

Overall this was a positive experience

They were hardworking and reasonably priced. They did a great job. I have hired them to do a further remodeling which they will begin soon.

When I didn’t want to wait and I found someone else he seemed a little put off by it. He wouldn’t have been able to start the job right away anyways.

I think they were quite responsive and were interested in giving us the quote.

Superior quality and workmanship. I would definately use them again.

Estimate was put together very well, very professional. Two people showed up as scheduled with appropriate gear. After two days they said they were done. Upon coming home from work, we started the walk around the house. Some areas looked ok, but in the back, it looked terrible. Some trim along the windows were only partially painted, there was white trim paint on some of the screens and on the house siding, as well as the back deck. They had also left the water turned on; fortunately a hand control kept it from gushing out, but it had leaked all over the patio and yard. No caulking had been done. In addition, found out last week when we had someone inspecting the roof, that they had a ladder on the roof to get to a section of the trim, and had damaged the shingles in the process. When we called the owner of Stellar, he was very responsive, and appropriately concerned. He did inspect it as well, and brought in a team to fix the problems (btw, this was before we found out about the roof). The rear deck now has a second color of paint on it, since there was no way to match 2 year old deck paint. In the end, they did a nice-looking job on the house, and we're very appreciative of the owner's involvement and work to make things right. He was definitely on top of it. However, it would be better to have it done correctly the first time (without shingle damage and with a rear deck that was still a single color).

Stellar Painting has completed many painting jobs for my family over the past 8 years. They are always pleasant to work with, priced competitively, and best of all do a very, very good job on my painting. I like the fact that my bid is what I pay with no increases for little stuff along the way. They have removed wallpaper, refinished drywall, painted both the inside and outsides of my houses and refinished my hardwood doors. Their work is always outstanding.

We contacted Stellar when we moved in to our new home and decided that we wanted to finish out the garage. They had performed a remodel and exterior house paint on our previous home and were very pleased with their work. The drywall work looks great. We can't see any seams. The painting also looks great. They did a great job covering everything up prior to painting. They will be performing some work on the inside of our home in the near future. We would recommend them. You could probably find a company that is cheaper if you looked hard enough, but you get what you pay for. Well worth the money!

I spoke with Guy Miller the President and CEO of the company. He gave me a quote and was professional at the time. We decided to use the highest rated Sherwin Williams paint. One of my major concerns was my windows sills. Guy Miller assured me that they would last 5 years minimum as they use some proprietary sealer on the wood window sills and we would be using the highest grade paint. The job was done but I was concerned that the top of the window frames were NOT painted. Maybe they assumed that I would not see that since they are not that visible. I also expressed concern that they painted on a day that that evening was forecast to get below freezing. Guy assured me that would not be a concern. The problem is that most of the window sills within a year were experincing major paint flaking and deterioration. Guy came out and inspected it along with a representative from Sherwin Williams. They both said there is no warranty since Colorado weather is harsh. I mentioned the verbal warranty of 5 years for the windows sills and was just given the run around. I was told that since it was within a year they would do some touch up on the window sills which they completed. Here it is less than three years after my house was painted and the window sills are experiencing major paint failure. My neighbors have had their houses painted and are not experiencing any of the window sill problems that I am experiencing. In June I contacted Stellar for a quote to paint my windows. A representative from the company came out to give a quote. I expressed my concern about the job that was already done. He said that Guy would call me. It has been a week and NO call. I will say that after I signed the contract initially and I had some questions and concerns I called numerous times to Guy Miller. He NEVER returned my call. From my experience in how I was treated (no communication) and the lack of a quality service I could not recommend this company.

After 3 times of trying to get a quote from Stellar they still managed to be unresponsive and didn't communicate any status of what was happening with the quote. Also after being "forgotten" about after their first visit, and talking to them later at a home show they still managed to not follow up with us. I gave them a third chance to get a quote to us (I was reassured they would fix the situation) and they still didn't answer my questions after I received the quote.