Stellar Painting & Remodeling

I did promise to not write a negative review - but in good faith to Angie list customers - I can't sleep at night keeping my promise to them since my loyalty is to other consumers, not the vendor. The bottom line is they did try to make me feel better by correcting the the numerous problems - but the sheer number of problems were too much to overcome to get me to a neutral position. Bottom line, I hired another painter to complete all my painting and I left this relationship with a bitter taste in my mouth even though they made attempts to make things right - they just couldn't fix the overall problem of overcoming the expectation I was to receive the best painters (off season scheduling) that forgot to paint numerous areas, family oriented business (but despite my detailed emails with their office they rescheduled with me 3 times & never share MY detailed project plans so I had to repeat it to the workers), and ended up with me having to find ways to replace my shag rug (even though they tried to clean it unsuccessfully). The one positive note is their remodel business has a carpenter by the name of Desmond - he's awesome and I'd use him again - but only directly. If you need carpentry done - he's your guy.

Protected the stairs and railings, cocked, primed and then painted.

We got more than our money's worth! Jack was so helpful with suggestions, and flexible in working with us. We told him to just pick out a back door. He chose the perfect one! All the work was done with such precision and care. My husband was especially taken with Travis, who did the tile work. Travis loves doing tile and it shows! I could not be more pleased with the work that has been done thus far. As a matter of fact, we're going to have him remodel our kitchen later this month. I'll write another review when that has been done.

Very well done. A one-hour color consultation was included with the painting job, which was extremely helpful. The painters showed up when they said the would, moved furniture all around, did a lovely job on the painting and finished when they said they would.

I would rate Stellar Painting & Remodeling as an A for everything. They came on time, they cleaned up after themselves. The work they did was excellent. I was so impressed I ended up recommending them to friends and I will end up using them again.

Bottom line up front: Have them do an in person consultation before purchasing this deal. I purchased a deal for two painters for a day (16 work hours) for $450. After the purchase I called Stellar Painting and explained the size of my house (2300 sq ft) and that I had two areas of vaulted ceilings (went up the two stories). They said the painters should be able to paint all my ceilings in a day (which I thought was optimistic) and if they needed extra time I could purchase it at a discounted rate of $30 an hour. The painters showed up at the designated time and got to work. They were only able to paint the vaulted ceilings and one bedroom. The work was very good and the painters were professional and courteous.

They were very prompt and efficient. Their pricing was great.

They were on Angie’s List and they also had good reviews. So we picked them. They were really good. They were very courteous and very professional. They did a good job. They were neither the cheapest nor the most expensive; they were reasonable.

It went very well. They were on the higher end of pricing.

Stellar was very good to work with, and painters were very prompt and professional. They were quite talented and did a very good job of matching the finish and the paint color. We were very happy with the completed job.

Overall, very please with the detail of work performed by the crew. They were very courteous and cleaned after each day's work ensuring that everything was well protected before work began.

We are very pleased with the end result and happy that we used Stellar Painting and Remodeling to do the work. Justin and Nick did an amazing job installing new hardwood floors as well as refinishing and tying into existing hardwood and removing carpet throughout the main floor of our home. They were very professional, friendly, and hardworking. Mike and Travis did a nice job putting in new MDF trim throughout the main floor, remodeling our stairwell and fireplace mantel, and repairing the drywall on the basement ceiling. Victor and his painting crew were also very professional, friendly, and hardworking doing a great job on the painting. We had painting done on ceilings, the new floor trim/fireplace mantel/stairwell casings/posts, and in a bedroom. They also texturized and painted the ceiling in the basement bedroom that had been damaged with the leaky dishwasher. The texturizing matches the existing texture nicely. The two teams, Stellar Remodel (Jack's team) & Stellar Painting (Guy's team), coordinated to give us a beautiful finished product with just a few bumps in the road along the way. Both teams were accommodating as we made changes/additions, also giving us good advice and suggestions on how to come up with a finished product that fits our taste. We love it!

We had used Stellar Painting and Remodeling in the past and were very pleased (they did some repair work on our soffits and painted the exterior wood on our house). Therefore, when we needed some internal painting done, we contacted them again. We were pleased with our sales guy who did a thorough walk-thru with us of exactly what we wanted done and wrote it up in the contract and explained how some areas in our house would need to be repaired in certain ways before being painted, etc. However, when the crew came to do the work, they hadn't read the contract and asked us what they were supposed to do! The leader of the crew was hardly ever on-site (in spite of what the contract indicated) and the crew spoke very little English. We attempted to use some of our broken Spanish to communicate with them, but didn't know enough of the vocabulary for painting to be able to communicate. At one point, one of the crew members asked if he should repair holes in the wall with caulk and I had to explain that spackle should be used instead. We have a 100 year old house with beautiful wood trim that the painting crew put a "nickel edge" on (so they basically covered all of the wood trim with an edge of paint roughly the width of a nickel). Nobody communicated to us that this would happen and it's virtually impossible to get off. The contract also indicated that they would prime the walls before painting (if needed) and this didn't happen in any of the rooms, making it so that at least one room had to be covered in extra coats and one room just wasn't done right (there were pencil markings on the wall which are still visable through the paint job). We were pressured to sign off on the walk-thru sheet without having the leader there all or a walk-thru with any member of Stellar. We refused to do so. We were later asked by the administration staff at Stellar via email to sign off and communicated we didn't want to do this without a walk-thru with someone from Stellar and were never contacted back (we contacted Stellar by both phone and email). Finally, they wrote us by email and wanted to correct the issue, but at that point we were just wanting to be done with the whole job and didn't want to deal with Stellar anymore. The contract indicated that the taping job would be done with blue tape, but the crew used regular masking tape, which unfortunately peeled a lot of paint off (both from the paint job they did, but also from areas we didn't have painted by Stellar). Either the tape was the wrong choice or the crew pulled it off too fast, but either way, it tore off a fair amount of paint in almost every room they worked on. Sadly, it seems that the job quality you get is very dependent on the crew you get since our first experience was good, but this last experience was not. In the future, we will just paint our house by ourselves since the quality of what we got was not worth the price we paid or the hassle that we went through.

We contacted Stellar to have our new home painted before moving in, then found that they also have remodeling services, which we wanted. Because all services were within the same company, a good deal of work was done in a short time, enabling us to meet a tight move-in deadline.With the exception of some drywalling that Stellar contracted out to another company, all work was done beautifully and professionally. We were pleased with how easy and pleasant it was to work with Stellar and recommend them highly.

My husband and I highly recommend Stellar for whatever work you are having done. We are confident that you will be satisfied with the end result, customer service, and attention to detail. Their prices are reasonable for the quality of work they do. You might even get the pleasure of working with Desmond who really shines when it comes to customer service and making sure the job is done right.

Great job on all the rooms, trim, etc. Really nice guys too...

Excellent company to deal with, did beautiful work.

The first day started off a little rough as the contractor didn't get started until around 3pm. They made up for that during the rest of the week and came exactly when we told them to be there and stayed until the early evening. They kept the areas cleaned up as they went. Painters were very friendly and easy to work with. We were happy with the quote we received and the job that was done.

Probably the most professional contracting company I have ever dealt with, from the estimate to the finished product. Very punctual, hardworking and courteous. Extremely clean. Sanded the family room ceiling and did a great job of sealing the entire room off from the rest of the house. Work quality was very excellent. Finished product is superb. Really appreciated that they painted the drywall repair and matched the surrounding paint perfectly. Went out of their way to please us. Would hire again in a heartbeat. Was a little concerned about required deposit up front ($950), but agreed to it based on their reputation. I was not disappointed!

Stellar did a fantastic job painting and repairing the wood on the house. Other companies I approached recommended at least two contractors to do this job whereas Stellar turn keyed it completely. The crew exhibited the highest professionalism, executed with great skill, and showed care in protecting landscaped areas from paint residuals. Very pleased with the results and timely completion of the job. I also had an opportunity to talk with Guy Miller, President of Stellar Painting and Remodeling. I found his attention to detail and focus on satisfying customers refreshing. His perspective shows in his crew's actions and differentiates Stellar as a top tier contractor. I highly recommend them and will use them again on my next project.

We contacted Stellar Painting at the end of November (after a different painting company backed out of their commitment to paint our home). The gentleman we spoke with at Stellar was extremely helpful and said that he would be willing to come out and give us an estimate on painting the exterior of our home. We were very impressed with the paint job they did on our neighbors home, and after receiving the quote, decided to have Stellar paint our home. We picked out our paint, and a WONDERFUL group of gentlemen came to our home and started working the first part of December. The crew was very prompt, professional, neat and extremely friendly. They did an amazing job painting and we couldn't be happier with how our home turned out!! I would definitely recommend Stellar Painting!!!

Stellar promptly got their estimators out to generate very accurate estimates of the entire job. The estimates (one for the painting and one for the carpentry and electrical work) were received quickly and were extremely detailed. The final invoices matched the estimates exactly. They bid and used a high quality Sherwin-Williams paint, however, it was necessary for me to find a Sherwin Williams dealer to get the paint colors. They also require a deposit to get put on their schedule, but the deposit is credited back as part of the final invoice. Their costs were in the middle of the higher end of other bids I received, but their professionalism and ability to work with me gave them a huge edge over other bidders. Certainly the finished job made it worthwhile and I'm glad I picked them for the job. All the work was done quickly and professionally. The paint crew was very careful about prepping the house for the job, sanding, scraping, pressure washing, masking, and caulking where needed. Brick work, concrete areas, and the air conditioning unit were all protected or covered to prevent any over spray problems. There was a bit of a mix up with Stellar's coordination of scheduling between the painting crew and the carpentry crew, as the carpentry work should have been done prior to the painting, but somehow wasn't set up. The office staff quickly re-arranged their crew's schedules to get the carpentry and electrical work done, although it was after the painters had finished. The carpentry team was highly experienced, efficient, professional, and friendly. They did a terrific job repairing and replacing some very difficult problem areas around the windows. They also were extremely good at re-painting the areas they worked on, although that is normally done by the painters after the repairs are done. They also moved a floodlight and were incredibly patient about listening to me about how and where I wanted the new light placed. All-in-all, Stellar did an outstanding job, and the scheduling problem was only a minor hiccup which they recovered from very efficiently. I will certainly use them in the future and recommend them highly for any painting and remodeling work.

They just were incapable of doing any of it. They sent a crew out that didn't know what they were doing. We ended up spending about double what we were expecting.

.Soon after my initial call to Stellar, Jack called to schedule an appointment for a quote. He was able to suggest several ideas to improve upon my plans for remodel. The quoted price was less than a quote I had obtained from another contractor even though the scope of work was larger. The master carpenters that did our work were exceptional. They were true craftsmen in all aspects of the project, plus they were hard working and personable. I had been worried that with such a large project the house would be in constant disarray but that was not the case. The crew always made sure to keep us updated as to progess and managed to keep the work areas cleaned up. Since our house is a log home it presented unique problems but the contractors were able to do an exceptional job inspite of the difficulty.

Stellar did a fantastic job. It was a little tricky with the colder weather and shorter days so the job took a little longer than expected. But they did a terrific work. I have already scheduled to get an estimate for their remodeling division.