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Woodruff Property Management

Appraisal Real Estate Service,

About us

J. Andrew Woodruff Why Woodruff Property Management is Better: "We Don't Charge a Dime Until the Lease is Signed." We don't charge any up front fees. Not even a "Non-Refundable Set-Up Fee". If we don't preform, you don't pay. There are no "hidden fees" in our contracts. Tenant Quality Assurance Guarantee: We are so confident in our Tenant Qualification Process that, if we have to evict a tenant we qualified and moved into a property we manage, we will pay for the eviction and find a new tenant. This is a FREE service, not an "Eviction Protection Plan". We advertise your property more extensively than our competition. Over 85% of renters now find their next home online. We post your property to over 200 websites and 150 media sites. More advertising means less time on market and more money in your pocket. We show properties from 9 am to 9 pm 7 days a week... when the tenant prospects need to see the rentals. Our competition shows during normal business hours. We are Green - 98% paperless. All our contracts, leases, and documents are signed digitally. Tenant and Owner On-line Portals allow 24/7 access to all invoices, documents, statements, reports, and financials. We are Real Estate Brokers. We are trained professionals who know how to negotiate and facilitate the rental process. We will get the highest possible rent for you, and, as an added bonus, you get the benefit of our years of real estate experience and accumulated knowledge. We don't Nickel and Dime you on Maintenance. We ask for approval on all work orders so you don't get surprised when you receive your statement. We don't have an in-house maintenance staff that we pay $15 per hour and bill out at $50 per hour. Rather, we use our buying power to get discounts of 10-50% from our Preferred Vendors... and pass that savings directly on to you. We don't have hazy language in our contracts that allow us to mark up any invoice for any amount at our discretion. We get your money to you fast. We use ACH direct deposit to collect rent and pay our owners so we can pay you up to 10 days faster than our competition... in time for you mortgage payment. We don't start you out a month behind on paying your mortgage. We do not work with Public Assistance. Even though it may be easier to place a Section 8 tenant in your residence, we go the extra mile and find fully qualified tenants who makes 3x the rental amount. Our tenants can truly afford to live in your rental and they protect is as if it were their own since they have "skin in the game". We offer Leasing Only service for those who don't need Property Management. Average TIme to Rent: 19 days. National Average: 34 days. We also maintain a Tenant Wait List: We may already have a tenant who is looking for a property just like yours. Responsiveness: We answer / return 99.2% of our phone calls. The National Average is only 60% returned / answered calls. Our voicemail will never say: "We will get back to you within 48 hours.". Our Reputation is Everything to us: We have Zero complaints with the BBB (the BBB tells us we are the only property management firm in Colorado with zero complaints), and Zero complaints with the Real Estate Commission. We only charge our tenants the application fee. We have a fiduciary responsibility to our property owners to get them the best tenant possible. One of our competitors charges their tenants an additional fee of $200 upon lease signing. We do not. We gratefully accept good tenants. We Are Essentially FREE: All of our fees can be written off against income at tax time. A note from Andrew Woodruff: "Service is the key to this industry. We bend-over backwards for our clients. We will always be the most responsive, client oriented, technologically advanced property management firm in the country. That is our goal. That is our promise." Please see our website for more details on our property management, leasing, and real estate services.

Business highlights

Emergency services offered
16 years of experience

Services we offer

Leasing, Property Management, Real Estate., Tenant Placement

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.510 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
0%
2
0%
1
10%
Showing 1-10 of 10 reviews
Stephen K.
Dec 2017
1.0
$3,200
Terrible. Worst customer experience ever. Sarah Snead lied to get sale. And now the company refuses to respond to me or fix any problems. From the other reviews I seen this seems to be a recurring problem with this company.
Response from Woodruff Property Management
"We were hired initially to lease the premises. The owner had such a problem dealing with Mr. [Member Name Removed] and getting him to pay his rent that she hired us as her agent and property manager. Mr. [Member Name Removed] continues to refuse to pay his rent. When I last spoke with him he was so rude that I requested that we only communicate in writing. His last email to me said that I was harassing him that that if I tried to contact him again he would call the police. We have posted a Demand for Rent or Possession and have started eviction proceedings. Mr. [Member Name Removed] can contact us through his Tenant Portal and can also submit work orders (zero have been submitted). He could even set up auto-pay so his rent is never late. I feel terrible for the home owner. We try very hard to find the best tenants for our clients. We even have a Tenant Quality Assurance Guarantee. The home owner will not be charged for the eviction process and we will find a better tenant for her without charging a leasing fee."

Yvonne S.
Aug 2016
5.0
Yes, I recommend this pro
$200
Woodruff, specifically Troy, was prompt, professional, VERY responsive to all questions and concerns.  I wanted to put a time limit on the listing and he agreed.  I love that all of the contact can be done through their web interface: payments, maintenance, lease signing, all documentation is done electronically.  SO EFFICIENT and easy!
And the listing was beautiful!  Made me think that I wanted to move back to the old home.  Thanks for all of the effort and the amazing new tenant

Shawn P.
Mar 2014
5.0
Yes, I recommend this pro
$1,000
I have an investment property in Denver but I live in Connecticut so when my current tenants informed me they were moving out I had to scramble to find a Property Management service.  I found Woodruff Property Management on Angie's List and their reviews were great so I figured I'd give them a shot.  I called and worked with Geoff.  I handed the property over to him just 2 weeks before it was going to be vacated by my current tenants so my assumption was that two weeks wouldn't be enough with Geoff to work with and I should prepare to have my property vacant for at least a month.  However, Geoff was able to find 2 very qualified renters on the 2nd of the month with just a single day of vacancy and the rent was much higher than I had been previously getting so the service was essentially paying for itself. I couldn't be more please with Geoff and Woodruff and I would enthusiastically recommend them to anyone looking to simplify their rental properties.  Now I am able to forget about this property and focus on other things because I know it's in good hands.

Maureen O.
Jan 2014
5.0
Yes, I recommend this pro
$3,000
They arranged for repairs to be done and find renters for condo quickly.

Melissa D.
May 2013
5.0
Yes, I recommend this pro
$1,500
I contacted Woodruff Property Management after finding them here on Angie's list. I scheduled a time for Troy to come out and provide me with an estimate. Troy showed up on time and provided me a professional proposal complete with rent comparables and a partial list of other properties under his management. I was a little skeptical at first because of their upfront fees and the monthly costs when compared to some other property management companies but in the end, their professionalism & their guarantee sold me.


LARRY P.
Jan 2013
5.0
Yes, I recommend this pro
We get our checks reguarly from them.  He is very efficient of making sure that the tenants keep our property well maintain. If we buy another home to rent we will let them maintain this one too. I would recommend them to others.

Oscar H.
Oct 2012
4.0
Yes, I recommend this pro
So far the experience is going well. They are professional and will return my calls promptly. They do a good job at answering my questions.

Jason B.
Sep 2012
5.0
Yes, I recommend this pro
They've been very prompt and seem excited to get the job done. This is
exactly what I want from my property manager, since I live out of state
and want someone to handle pretty much everything. I rate price a "B"
just because it does cost quite a bit, but for me that trade is
worthwhile. So far I'm quite happy with their performance!

Victor C.
May 2012
5.0
Yes, I recommend this pro
They are handling my property as though it were their primary concern. They are making sure that everything is done correctly.

Carolyn P.
Jan 2012
5.0
Yes, I recommend this pro
$988
Finding a renter with Woodruff  Property Management went smoothly.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Woodruff Property Management is currently rated 4.5 overall out of 5.

Woodruff Property Management accepts the following forms of payment: CreditCard

Yes, Woodruff Property Management offers free project estimates.

No, Woodruff Property Management does not offer eco-friendly accreditations.

No, Woodruff Property Management does not offer a senior discount.

Yes, Woodruff Property Management offers emergency services.

No, Woodruff Property Management does not offer warranties.