All Pro Restoration

This is a dirty company that is efficient at defrauding your insurance policy. We had a fire at our home and the mitigation team we hired, equally as dirty, brought these guys in to handle our contents. They packed us out in a couple of vans and two trips with a small box truck. When they returned on the first day they showed up with two HUGE moving trucks and multiple vans. They filled our house with hundreds and hundreds of boxes then told us they would be back the next day. That night we began to open up boxes. Box after box was 80% packing material and very very few items for example. One 16"x16" box had a single baseball cap, another had 6 plastic containers you get at Chinese restaurants something most people would throw away, in another scenario a train toy set of my son's left in one box and was returned in 6 boxes. The next day when they returned my wife asked the supervisor why all these boxes were mostly empty. With a straight face she said "well the insurance company pays us per box." Dirtiest part was we told our adjustor who then told them their pack out count had to match the pack in numbers so they provided falsified documents that said they were the same number of boxes. Horrible disgusting company. Stay away.

True to their name… they were “All Professional”! Highly recommended them!!

Fantastic customer service and support! Quick, courteous and clean! Would definitely use again

Terrible ! This company was hired to remove mold/ water damage. When they left I asked was the bathroom habitable. The company representative said let the paint dry and then yes. They left a Hazmat type vinyl door taped over the bathroom door so I was unable to check myself. Upon checking the room later, I noticed they left the bathroom with three carpet tack strips with old rusty nails facing up. I called back to request that they come back to remove the carpet tacking strips. A simple and reasonable request I thought ? I left three messages that were not returned. When I finally spoke with "Jim" the " project manager" he stated to me that he had determined this to be safe. "Jim" was never out after the company representative stated he was done to actually see the "completed" project. What project manager doesn't lay eyes on the completed project ? "Jim" advised me "that if I don't walk close to the walls, I'll be fine" " I shouldn't complain" "most people don't complain about this " "Jim" became rude, loud, spoke to me like a parent speaking to a child and then hung up on me. I called back a woman answered the phone she, also, became loud, rude and hung up on me. See the pictures yourself and ask yourself would you want your bathroom left like this ? This company lacks common sense and common courtesy! All Pro Restoration needs to really reflect on the way they treat people and should treat people kindly and respectfully. "Jim" needs to learn to speak to women respectfully! Beware they are only nice until they get paid.

They were very helpful getting to the process. Excellent. Their office help me whenever I have a question. They were very supportive and very professional. I recommend them to other customer. They were here right on time.

It was good. The people were very nice and very professional.

It done very well. They done it in a timely manner. They we're friendly and they work around their schedule.

That was great. The lady was very nice and helpful. The communication is really good and informative.

It went really well. They we're easy to deal with and we don't have any issue with them. They are great.